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希尔顿堪萨斯城机场酒店
Hilton Kansas City Airport

825 条点评
在115家堪萨斯城酒店排名第32
旅客 (144)
客房和套房 (88)
餐饮 (16)

关于

在 堪萨斯城 的 115 家酒店中排名第 32
地点
卫生与卫生
服务
优惠度
绿色领袖 绿色合作伙伴
酒店设施
免费停车
免费高速WiFi
游泳池
有健身房的健身中心
酒吧/酒廊
酒店外水上公园
允许携带宠物 (可带狗/宠物)
免费机场接送服务
酒店内付费公共停车场
停车
免费上网
WiFi
公共 WiFi
付费 WiFi
付费上网
网络
室内泳池
室外泳池
恒温泳池
餐厅
自助早餐
客房内早餐
儿童餐
自动售货机
免费穿梭巴士/出租车服务
机场交通
接送车辆/交通服务
提供上网服务的商务中心
会议设施
宴会厅
会议室
传真/复印
行李寄存
礼品店
报纸
无烟酒店
酒店内 ATM
24 小时前台服务
干洗
洗衣服务
自助洗衣
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客房特色
无烟房
空调
客房服务
安全
冰箱
平板电视
酒店信息
酒店星级
酒店风格
Modern
中档
酒店链接
访问酒店网站
特惠信息:套餐优惠
酒店优惠信息
825 条点评
19问答
0 个房间贴士

点评

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商务培训酒店位置与Acellus为步行距离。尽管我们可以快步走,但因为天气很好,所以我们住得感觉很好。我肯定会回来的,堪萨斯城希尔顿机场将会是我的第一选择。从摆渡车司机到前台接待员,再到客房,再到餐厅,一切都令人惊叹,十分满意!!!!
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与 Hilton Hotels & Resorts 合作收集的点评
回复来自希尔顿堪萨斯城机场酒店的General ManagerNEPERASMUS
回复时间:1周前
Dear Dreamer18138082567 Thank you so very much for staying at the Hilton Kansas City Airport and sharing your feedback. We are pleased that you enjoyed the location which is perfect for an experience benefitted by proximity to the airport, but also close to major amenities and exciting restaurants, night life and shopping. Thank you again for staying with us. Best Neville
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房间干净舒适。那里有一个室内和室外游泳池,而且孩子们很喜欢它!在大堂里喝星巴克也是大受人们欢迎的。酒店邻近机场,且配有每15分钟一班的礼宾穿梭巴士,使得旅行很方便。
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与 Hilton Hotels & Resorts 合作收集的点评
回复来自希尔顿堪萨斯城机场酒店的General ManagerNEPERASMUS
回复时间:1周前
Dear Freedom Thank you so much for staying at the Hilton KCI Hotel. We are thrilled that you enjoyed your experience and look forward to the opportunity of serving you again soon. Best NEP
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我们的房间需要进行维护保养。房间里的灯泡烧坏了,马桶冲水不正常,排风扇也坏了。房间很普通,不值得花那么多钱。然而,往返机场的班车非常方便。总的来说,在这家希尔顿酒店的经历令人失望。
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回复来自希尔顿堪萨斯城机场酒店的General ManagerGeorgeK4553
2019年5月13日已回复
Dear RustyNail1122, Thank you very much for your feedback about your stay. I'm very sorry that you encountered the maintenance issues that you did. I will most certainly share your experience with our Housekeeping and Maintenance teams in order to address these items and to make sure we catch any defects or problems before our guests check in to their rooms. We greatly appreciate your business and hope that you will give us another opportunity to be of service should your travels bring you back to the Kansas City area. George Katz General Manager
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感觉管理人员很态度很粗鲁。给我们的其中一间房的房卡是有问题的。有好几个房间直到晚上9点才能登记入住!我们房里的加大双人床的尺寸并不是加大号床。它这里早上是不提供早餐的,除非你去餐厅吃,但餐厅里的早餐很贵。大堂里并没有免费咖啡提供,感觉他们是想让人们到他们的咖啡店里消费。
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与 Hilton Hotels & Resorts 合作收集的点评
回复来自希尔顿堪萨斯城机场酒店的General ManagerGeorgeK4553
2019年5月3日已回复
Dear Jolene T, Thank you for taking the time to provide your feedback. I am very sorry that you were so disappointed with your experience at our hotel. We definitely fell short on a number of issues, and there are certainly no excuses for those service failures. I am especially concerned over how you felt you were treated, as it is not like our team or managers to be unfriendly or rude. You can be assured that your comments will be shared with the staff as an opportunity to learn and improve our service. Please feel free to contact me directly if you would like to further discuss your concerns. We hope that you’ll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around. George Katz General Manager
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我们试图给我们的侄女和她的新婚丈夫送上一个蜜月之夜,希尔顿除了我们的信用卡和预订外,即使我们多年来一直是奖励会员。 他们通过电话与我们交谈,即使我们输入了信用卡信息,仍然让这对年轻夫妇在前台付款。
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与 Hilton Hotels & Resorts 合作收集的点评
回复来自希尔顿堪萨斯城机场酒店的General ManagerGeorgeK4553
2019年4月25日已回复
Dear johnfletch62, Thank you for your feedback. We are very sorry that we disappointed you and the honeymoon couple over this issue regarding payment for their room. It appears that there may have been some miscommunication or confusion about how to handle the situation, and our efforts to ensure we had the proper authorization for the use of your credit card. We do all that we can to balance the hospitality that our guests expect from Hilton and to protect our guests from any breaches or ill intended use of their credit cards. I certainly understand your frustration with the outcome. Please know that we will look into the circumstances to determine what we could have or should have done to have helped make your thoughtful gesture work out smoothly and be the wonderful gift you intended. Thank you again for your feedback. We hope that you will give us a chance to regain your trust in our hotel and provide you with the exceptional service that you deserve. George Katz General Manager
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上一页
价位
US$99 - US$220 (基于标准间的平均价格)
其他名称
hilton kansas city airport hotel kansas city, hilton hotel kansas city, kansas city hilton
位置
美国密苏里堪萨斯城
客房数量
347
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