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硬石赌场酒店 (拉斯维加斯)
Hard Rock Hotel & Casino Las Vegas

在267家拉斯维加斯酒店排名第103
旅客 (4159)
360
全景 (23)
视频 (2)

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地点
卫生与卫生
服务
优惠度
酒店设施
餐厅
有健身房的健身中心
游泳池
客房服务
免费停车
酒吧/大堂
Spa
会议室
会议设施
室外游泳池
宴会厅
干洗服务
成人游泳池
提供上网服务的商务中心
提供早餐
桑拿
残障通道
温水游泳池
精通多国语言服务人员
赌场与博奕
门房服务
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套房
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82适合步行
评分:82/100
39 家餐厅0.5 公里内
9 个景点0.5 公里内
9,781 条点评
5,064 张照片
282问答
0 个房间贴士
旅行者评分
  • 3,843
  • 2,887
  • 1,608
  • 743
  • 700
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这是一家普通的酒店,获得两颗星的唯一原因是因为房间清洁。但它保持得不好,前台很脏,东西扔在地板上。迷你吧只有一半存货。床实际上是我们经历过的最差的床之一。我和我的妻子躺在上面,开始大笑,看着彼此朝着凹陷的床中心滚去。再花40美元,我们可以住在沿河一带。所以我认为这是我们在这里的第一次也是最后一次。
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回复来自硬石赌场酒店的Guest Relations Joshua J
2019年2月11日已回复
WanderingThatWay, Thank you for taking the time to provide feedback on TripAdvisor. We are truly sorry to hear that you did not have an excellent stay. We apologize for the issues you experienced with the room. Your feedback has been shared with our minibar and housekeeping managers to address with their teams. We strive to create great one of a kind experiences and we apologize that we fell short of these standards. Thank you for being our guest and we hope that you will consider staying with us again in the future. Thank you, Josh
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今年夏天去那儿参加一场婚礼。没事,你可以看出他们已经不再努力经营,因为他们知道维珍即将接管。另外来说,它离拉斯维加斯大道很远。好在优步打车在拉斯维加斯超级便宜,但不要自欺欺人地认为你会走到拉斯维加斯大道,然后在大道上走一晚上。一天晚上,我确实如此做了,虽然很暖和(没有太多的阴凉处),但是过了一会儿,我的脚也疼了。我的房间也不是很差,没什么可抱怨的。它不像我想象的那样是一个热闹的酒店,晚上游泳池也不开放。因为有我们很多这样爱闹的人,我们把它变成了一个派对,但它实际上是一个相当安静的酒店在晚上/夜晚。
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回复来自硬石赌场酒店的Guest Relations Joshua J
2019年1月17日已回复
Kalua80, Thank you for taking the time to provide feedback on TripAdvisor. We are truly sorry to hear that your stay did not go as expected. We strive to create a fun and entertaining experience throughout our property and we apologize that we fell short of these standards. Many of our guests enjoy our hotels location in proximity to McCarren International Airport and world famous Las Vegas Strip. We do offer a shuttle service for our guests to and from the Fashion Show Mall on Las Vegas Blvd during designated hours. Thank you for staying with us and we hope this does not deter you from being our guest again in the future. Thank you, Josh
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到达酒店之后办理入住手续,酒店服务很好。房间,浴室,走廊,电梯,所有东西都很干净。酒店大楼的两侧可以免费停车。不过要注意把车停在离你房间很近的地方,否则想去赌场的话就要走一段路了。唯一的缺点是到处都是香烟的味道……但这家酒店能够达到拉斯维加斯酒店的标准。
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回复来自硬石赌场酒店的Guest Relations Joshua J
2018年12月12日已回复
N7080DPmartins, Thank you for the excellent review on TripAdvisor for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay. Thank you for the wonderful comments about our hotel and team members. We strive to create one of a kind experiences for our guests and provide them with a high level of service. Your patronage is very much appreciated and we hope to see you again soon. Thank you, Josh
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基本上,拉斯维加斯有众多的酒店可供住宿,但是我想把这篇评论当做对该酒店门房服务员Esteban Rey的特殊“鸣谢”!由于我们离开时他不在那,没能亲自去感谢,因此我认为这样也许是比较合适的。不仅他的个人服务、为我们提供的额外的取票的服务以及他的真诚善良让我们享受到了绝佳的住宿体验。每家酒店的住宿环境大致都是一样值得入住的,但是唯独这种周到的服务使我们念念不忘,期待再次光顾。纵观大都市拉斯维加斯唯有这里与众不同,这里因你而不同,感谢Esteban!!
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回复来自硬石赌场酒店的Guest Relations Joshua J
2018年10月9日已回复
JulieCanning, Thank you for the excellent review on TripAdvisor for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the wonderful comments about our team member Esteban. We strive to create one of a kind experiences for our guests and provide them with a high level of service. Your patronage is greatly appreciated and we look forward to having you as our guest again soon. Thank you, Josh
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酒店工作人员很友好,乐于助人。大酒店,它有商店,餐厅,游泳池,酒吧,赌场,健身房和许多其他的地方。他们也有一辆公共汽车,直到5点都运营,带你到镇上只需要5-10分钟的时间。住宿也很便宜。这是我第一次来维加斯,我很兴奋,因为酒店很大。
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回复来自硬石赌场酒店的Guest Relations Joshua J
2018年9月24日已回复
Elena Z, Thank you for the very good review on TripAdvisor for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay. Thank you for the positive comments about our resort and team members. We strive to create one of a kind experiences for our guests and provide them with a high level of service. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh
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Sorry not sure..I used Visa debit card for meals...that worked.
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Does this resort have a fee?
Yes. Pretty much now most of the Vegas hotels require a resort fee. For Hard Rock Hotel & Casino Vegas, guests at this hotel are required to pay the daily resort fee of $36 per room, per night. The resort fee includes fitness room access, roundtrip shuttle service to the Fashion Show Mall, unlimited local & toll-free calls, unlimited domestic long distance calls, notary service at Concierge, printing of boarding passes, and newspaper. Additional items may be included. Resort fees and details of what's included can also be found on the Hard Rock Las Vegas website, when booking your room, and on your final hotel itinerary confirmation.
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This is not the hotel for first timers. Too far from the Strip
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Not on the strip, but with noisy casino and bad customer support. Would never recommend this hotel. Many better hotels at lower price
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价位
US$66 - US$279 (基于标准间的平均价格)
其他名称
hard rock las vegaslas vegas hard rock hotel casinohard rock cafe las vegashard rock hotel las vegas
位置
美国内华达拉斯维加斯
客房数量
1504
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