Hyatt Place Reno Tahoe Airport (里诺)

Thank you so much for the great review of our Hotel. We know you have several choices when you need to stay in the Reno area and we certainly appreciate that you stayed with us! Your feedback is very important as it reinforces the hard, yet enjoyable work that our Associates put forth each and every day to insure a quality experience for all our Guests! It is our hope that we may be of service in the future. Sincerely, Chalmer Dillard General Manager

对宠物友好，但对宠物的主人不友好

离机场很近，干净的地面，友善的员工。但我不能原谅他们因为我带了7磅的狗住一晚收了75美元！我和太太总共129美元，而我的宠物也要75美元，外加17美元的税和杂费。在大床房没有浴缸，淋浴头有四种设置：2个不同的针孔喷头和2个不同的强力喷头，冲到身上都很痛，没有轻一点的设置。我们入住时房间有霉味，但当空调开了一晚（伴随噪音）后，霉味闻不到了。这个酒店对宠物很友好，但对宠物的主人不友好。

We do sincerely apologize for the less than satisfactory experience you had at our Hotel in regard to the pet fees. It is a Brand policy but we are always open to a reasonable discussion about the policy and our Team is empowered to make a decision that is Guest friendly if the situation warrants it. Additionally, I have asked our Housekeeping team to look into the odor issue in your room as this is certainly not the norm for our Hotel. Thank you for taking the time to let us know about this concern. We would sincerely appreciate the opportunity to be of service in the future. Please let us know if you ever need to stay again and we will do whatever is necessary to insure a pleasant experience. Sincerely, Chalmer Dillard General Manager

Reno市很棒的地方

我一直很享受住在Reno的凯悦酒店。房间的质量很棒，提供所需的舒适程度，多项可使用的设施，以及设施本身的质量也很好，员工也很友好。提供早餐，早餐的卖相也非常好。酒店中所有地方的环境都很令人愉悦。我特别喜欢的一点就是这家酒店非常安静。酒店还提供泳池和浴缸、健身房、饮料和小吃以及华尔街周刊，这些东西都使得该酒店成为了非常令人愉悦的地方。

与 Hyatt Hotels 合作收集的点评

Thank you for the kind words about our Hotel. We know you have several choices when you stay in our area and we sincerely appreciate that you stayed with us. Our Team always strived to provide the best possible experience and we certainly hope that we may be of service in the future. Regards, Chalmer Dillard General Manager

很好的酒店

这个酒店很干净和安静，它临近机场。床很舒适，房间住着很舒服。早餐比一般的酒店要好，24/7画廊很好，食物很棒，我看到的唯一缺点就是为了通过复杂的交通路线，尽早到机场，我不得不坐出租车，他们的机场巴士在航班起飞前一个小时就离开了，如果你要托运行李，那时间就不够。出租车花了5.5欧，加上小费一共十欧。所以把这个费用也算在内，你的总花费也还好。除了那个机场巴士问题，这酒店可得五颗星评价。

与 Hyatt Hotels 合作收集的点评

Thank you for taking the time to complete a review of our Hotel. We do sincerely appreciate the feedback and the kind words about our property. We do constantly monitor our Shuttle schedule and if we ever see that our Guests are consistently getting to the airport to late to get through Security we will certainly make adjustments. To date this has not been an issue with the majority of our guests but something we will continue to closely follow. It is our hope that we may be of service in the future. Sincerely, Chalmer Dillard General Manager

比想象中的好

我们在阵亡将士纪念日的那周周末来这个酒店住了两晚。我们预定了两个房间，但是我忘记说要连在一起的房间。虽然他们的房间都订满了，但是还是想办法给了我们连在一起的房间。入住和退房都很快，我很喜欢。房间非常干净，床不错，很舒服，床上用品也是。房间非常宽敞，浴室也是。如果我再来里诺（Reno），我一定会再选择这里。

与 Hyatt Hotels 合作收集的点评

We sincerely appreciate that you chose to stay with us over the busy Holiday weekend. Our goal is to meet and exceed all of our guests expectations. Hopefully we were able to do that with your stay. Thank you for the kind words about your experience. It is hope that we may be of service in the future. Regards, Chalmer Dillard General Manager

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价位

US$150 - US$295 （基于标准间的平均价格）

其他名称

hyatt place reno tahoe airport hotel reno

位置

美国内华达里诺

客房数量

126

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