回复来自巴厘岛水明漾海滩英迪格酒店的Marketing Communications ManagerHotel Indigo Ba... S
2020年2月5日已回复
Dear Jzzz1234, Thank you very much for your kind and generous review. We are very glad to hear that you and your loved ones had an enjoyable time here at Hotel Indigo Bali Seminyak Beach. We are also happy to learn that our restaurants and team members played a role in enhancing your experience. Your kind words will certainly motivate them to keep providing unforgettable moments for our guests. We look forward to welcoming you back to our vibrant neighbourhood on your next Bali getaway.
回复来自巴厘岛水明漾海滩英迪格酒店的Marketing Communications ManagerHotel Indigo Ba... S
2020年1月5日已回复
Dear Lilyjoan, We truly appreciate and grateful for the time you take to write this generous review. We are very glad to hear that you and your loved one had an enjoyable stay with us and that our team played a role in enhancing your experience here at Hotel Indigo Bali Seminyak Beach. Your kind words will definitely motivate our team to keep providing unforgettable moments for our guests. We look forward to welcoming you back on your next Bali getaway.
回复来自巴厘岛水明漾海滩英迪格酒店的Marketing Communications ManagerHotel Indigo Ba... S
2019年12月9日已回复
Dear StoneL46, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere apologies for the frustration that this has caused. We have taken note of your feedback regarding your reservations and room allocation and will immediately look into addressing these matters with our Reservations and Guest Service Teams. At Hotel Indigo Bali Seminyak Beach, we strive to provide positive and memorable experiences for our guests and will continue to conduct the necessary training to achieve this as well as to ensure that such matter does not recur. We appreciate your time in sharing this review and hope you will give us another chance to recover your impression of the hotel.
回复来自巴厘岛水明漾海滩英迪格酒店的Marketing Communications ManagerHotel Indigo Ba... S
2019年10月10日已回复
Dear Escape08700436111, Thank you so much for taking the time to write this review. First of all, please accept our most sincere apologies for the inconvenience caused due to the fire alarm that went off during your stay. However, we are so glad to hear that you and your family had an enjoyable stay with us. We are also happy to hear that our team members played a significant role to enhance your experience. Please rest assured that we have also taken notes on your feedback regarding the Chinese options for our breakfast. We have shared this feedback to our Culinary and F&B team for them to take an immediate look into addressing the matter. We certainly look forward to welcoming you back to the neighbourhood and have you experience an even better Bali getaway with us on your next visit to the island.
