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Hotel Royal Amsterdam (安吉利斯)

旅客 (126)
客房和套房 (70)
餐饮 (7)

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在 吕宋岛 的 83 家酒店中排名第 8
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免费高速WiFi
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洗衣服务
精通多国语言服务人员
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456 条点评
12问答
0 个房间贴士

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位置非常棒-工作人员都非常好,很有礼貌。他们没有太多风景房,如果你住在这家酒店,你需要一个可以看到风景的房间,还是去其他地方找一家酒店吧。因为风景不好,我提早退房了。他们所有的房间都在二楼,祝你入住愉快。酒店没有电梯,楼梯有些陡。
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从这到酒吧去非常方便...环境干净整洁,每天都会更换毛巾..免费提供两瓶水..没有吹风机...入住的好选择...还会再来的...地理位置很安全..如果你要去镇上几天的话,可以把行李寄先寄存在这间酒店里。
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优点:员工友好且有礼貌,位置极佳。房间大小也很合适。缺点:床很硬,睡上去有点不舒服,香皂不是每日更新的,所以总是需要去问他们要更多,这里的客用牙刷也不是免费的,可是其他大多数酒店都会提供,热水在第二个人淋浴时已经变成温水了,空调要不然就会很冷,如果关掉的话,又会很热,就无法调到最适宜的温度。迷你冰箱地下总是会有银色蟑螂爬过,看起来很不卫生。
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办理入住手续很麻烦,即使他们事先知道我的名字,并且可以用我的护照验证我的预订,我也必须提供agoda的订单号。烦人。房间令人毛骨悚然,看起来就像芭堤雅的任何一家酒店,里面有我们用不到的迷你酒吧,但没有提供洗漱用品。早上5点窗外狗叫的声音也很大。我不能理解,为什么会有人给这家酒店打出3星,4星甚至5星的评价。也许他们旅行不多,也没有什么标准可以与之比较?不推荐。
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回复来自Hotel Royal Amsterdam的General ManagerHotel Royal A
2018年11月22日已回复
Dear Mr 947anthony Thank you for taking the time to review our property and I wish to reply to your feedback. We are sorry you were annoyed when you checked in, however I would like to point out that when you book your stay through Agoda they send you a voucher which states on the voucher that you, the customer, needs to present this voucher at the time of check in. Agoda also requires we at the hotel follow the following procedures upon checking in a guest: Attention Hotel Staff You need to ensure the following at check-in - Guest holds booking confirmation with the correct reservation details - Guest has valid photo ID As you can see we were simply following the proper procedures when our staff checked you in. In addition, your assessment of our rooms appears to be quite opposite of the vast majority of other reviews on this web site. You compare us to “any hotel in Pattaya”, however there are over 5300 hotels in that city so I am not quite sure what that means. I can say that we did remodel and upgrade our rooms in 2015/2016 and generally get complements on our rooms. Of course you are entitled to your opinion, but it appears to be quite the opposite of the other reviews we have received over the last couple of years. In regards to the overstocked mini bar, I am sorry if you felt we put to many items in your mini bar. Of course if you had requested we remove some or all of them, we gladly would have. On the issue of the barking dogs, based on all other feedback we regularly get, this has not appeared to be a regular issue and again I apologize for this occurring at the time of your stay. However we really cannot control what goes on outside of the hotel and since we are located on Walking Street, there can occasionally be some excess noise. Again we appreciate you taking the time to review us on this site and wish you well in your future travels. GM, Hotel Royal Amsterdam
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总是很喜欢住在Royal Ansterdam酒店。在这里要特别感谢Dina女士和Arlene女士,都非常热情。房间很大,宽敞和干净。客房部每天都打扫房间。很安静很不错。靠近食品饮料店。谢谢。
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价位
US$38 - US$58 (基于标准间的平均价格)
其他名称
royal amsterdam hotel
位置
菲律宾吕宋岛Central Luzon Region邦板牙省安吉利斯
客房数量
39
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