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夏洛特/马修斯希尔顿恒庭酒店
Hampton Inn Charlotte / Matthews

580 条点评
在12家马修斯酒店排名第2
旅客 (21)
客房和套房 (35)
餐饮 (10)

关于

在 马修斯 的 12 家酒店中排名第 2
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
免费停车
免费高速WiFi
有健身房的健身中心
含早餐
Spa
会议室
允许携带宠物 (可带狗/宠物)
室外游泳池
干洗服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
自助式洗衣服务
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客房特色
微波炉
空调
家庭房
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
中档
家庭
酒店链接
访问酒店网站
特惠信息:套餐优惠
酒店优惠信息

位置

全屏
63相对适合步行
评分:63/100
23 家餐厅1 公里内
2 个景点1 公里内
580 条点评
2问答
0 个房间贴士

点评

旅行者评分
  • 300
  • 141
  • 78
  • 41
  • 20
时节
旅行者类型
语言
已选筛选条件
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  • 中文(简体)
房间干净且舒适,我因公出差而在这里住了9天,在我居住期间,所有物品设施都保持干净且很舒适。员工很友好热情。我会再来这里住下。
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与 Hampton 合作收集的点评
回复来自夏洛特/马修斯希尔顿恒庭酒店的General Managercarmentrout
2016年2月12日已回复
The Hampton Inn Charlotte Matthews loves to hear good responses from our valued guests. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. Knowing you had 9 great nights rest and your room provided everything you needed is the staff's ultimate goal. Your responses helps us to provide superior customer service to all the guest's of the Hampton Inn Charlotte Matthews moving forward. Thank you again for your response and we look forward to serving you in the future.
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这是我住过的最棒的酒店。房间干净,员工非常优秀。请来这试一试,他们真的非常好。早餐也很棒。我肯定还会再来这住的。2016年1月17日,星期天,我在这天结的婚,他们让我觉得自己是个公主。
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与 Hampton 合作收集的点评
回复来自夏洛特/马修斯希尔顿恒庭酒店的General Managercarmentrout
2016年1月25日已回复
Thank you so much for your wonderful response through Tripadvisor! Your review was one of the most complementary reviews we have ever recieved! It really made us happy to hear that you had a great visit to Matthews! Thank you for choosing the Hampton Inn Charlotte/Matthews for such an important event in your life. I will make sure that the staff are recognized for their positive attitudes and friendly demeanor. Having satisfied customers is the best marketing a hotel can recieve. Having past guests who spread the word about how enjoyable their stay had been will really resonate with future guests. We welcome you to return for all your visits to Charlotte/Matthews because we LOVE HAVING YOU HERE!
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2015年三月的时候,我出差来到这里。我的生日正好在这期间,服务员尽心尽力让我过个愉快的生日。我不知道他们怎么知道的,但是,他们为我准备了卡,气球还有剧院通票。尽管我离家很远,但仍然住得很开心。真令人难忘!
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回复来自夏洛特/马修斯希尔顿恒庭酒店的General Managercarmentrout
2016年1月19日已回复
Thank you for the response through TripAdvisor. Our goal is to provide a consitent product with great service. Our staff goes out of there way to make your stay enjoyable. I will ensure that the staff is recognized for their efforts to make your last visit memorable. I am proud to say that the Hampton Inn Charlotte-Matthews has the best staff in the Matthews area. This allows us to keep great customers like you coming back to our property. Thank you for choosing Hampton Inn Matthews! We love having you stay with us.
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上周我们住了汉普顿酒店,这家酒店的处境很是尴尬。制冰器和自动售货机坏掉了,我们停好车以后,想拿着行李从侧门进去,结果钥匙读卡器坏了。泳池里有恶心的绿藻。房间很旧(除了白色的床单外,其他看起来都没有维护过),我们要了一间禁烟房,但总是闻到以前留下的烟味,于是我们不得不把风扇一直开着。早餐还好,咖啡尝起来很苦,而且这里没有脱因咖啡。健身房只有一台跑步机和一台健身脚踏车,没有举重的器械。建议住这个地区的其他汉普顿酒店,不值得花钱来这家。
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回复来自夏洛特/马修斯希尔顿恒庭酒店的General Managercarmentrout
2016年1月6日已回复
The entire staff here at the Hampton Inn Charlotte/Matthews wants to extend our gratitude for reviewing our location on the TripAdvisor website. Customer feedback is vital to allow the team in Matthews to continually improve our operation. I will be sure to take your comments in to account and try to determine what issues there are in the room you inhabited. The hotel had a total renovation in the winter of 2014, including new furniture, carpets and new case goods. We were a little confused when you stated that the hotel needed renovations. We are hoping you don't have us confused with another property. I want to ensure that we improve the experience for our future guests. Please make us aware if you are ever having any challenges during your stay to we can provide assistance. I promise that I will address your concerns with our staff so they are aware of these issues. It is important that our guests' are satisfied with their stays but we always want to go above and beyond guest expectations. Thank you again for your comments and we look forward to your next visit to Matthews
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这家酒店很容易找到,靠近我出差的地方。房间很干净,设备齐全,床也舒适。隔壁房间里有一些噪音,但还可以忍受。淋浴有很好的压力和大量的热水。早餐很新鲜,令人愉快。总的来说,这是一家晚上住的很好的酒店!
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与 Hampton 合作收集的点评
回复来自夏洛特/马修斯希尔顿恒庭酒店的General Managercarmentrout
2015年11月16日已回复
Thank you for the kind response through TripAdvisor. Our goal is to provide a consitent product with great service. Our staff goes out of their way to make your stay enjoyable. I will ensure that the staff is recognized for their efforts to make your last visit memorable. I am proud to say that the Hampton Inn Charlotte-Matthews has the best staff in the Matthews area. This allows us to keep great customers like you coming back to our property. Thank you for choosing Hampton Inn Matthews! We love having you stay with us.
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上一页
价位
US$96 - US$186 (基于标准间的平均价格)
其他名称
hampton inn charlotte / matthews hotel matthewshampton inn matthewsmatthews hampton inn
位置
美国卡罗莱纳州马修斯
客房数量
91
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