It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly maintained due to out of service hot tub. We thank you very much for letting us know so that we can effectively address this incident and ensure that it does not occur in the future. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
I am terribly sorry to hear of your disappointment with our hotel. I hope you will accept our sincerest apologies for the hot tub and this service that you did not receive regarding the necessity of correcting such issues as quickly as possible, though we are glad that you were very pleased with our breakfast bar and our staff and that you were still able to enjoy your stay. We hope to see you again soon!
We are elated upon reading this wonderful review you have of our hotel. We are so glad that you enjoyed your stay with us and we hope that we were able to attend to you and your family’s needs. We would love to have you back and thank you so much for choosing to stay with us.
We are so happy to know that you had a great time with us. We know how hard it is to feel at home when you’re away and we are ecstatic knowing that you felt comfortable during your stay with us. We hope that you’ll consider staying with us again in the future and thank you so much for your business.