回复来自Hampton Inn & Suites Portland-Pearl District的Director of SalesJessicaR6661
2019年11月1日已回复
Hello wildflour_catering, Wow! Thank-you for taking the time to share your wonderful feedback on TripAdvisor! Nothing pleases our team more than knowing that our service and amenities made such a great impression on one of our guests. We will be sure to pass along your kind words to all of our friendly staff, valet team and Danny at the front desk. Thank-you for choosing to stay with us and we look forward to welcoming you back in the future! Warm Regards, Jessica Rippel, Director of Sales Direct: 503-278-4794 Email: Jessica.Rippel@Hilton.com
回复来自Hampton Inn & Suites Portland-Pearl District的Director of SalesJessicaR6661
2019年9月3日已回复
Hello lfischer0, How wonderful that your kids enjoyed their stay with us. We do strive to be a family friendly hotel so that parents and kids get to enjoy themselves! Thank-you also for noticing how clean and crisp the towels and bedding look. Our housekeeping and laundry team work very hard to ensure that everything is perfect for our guests. We hope to welcome you back on your next visit to Portland! Thank-you for being our guests! Warm Regards, Jessica Rippel, Director of Sales Direct: 503-278-4794 Email: Jessica.Rippel@Hilton.com
回复来自Hampton Inn & Suites Portland-Pearl District的Director of SalesJessicaR6661
2019年7月31日已回复
Good Day timwise2019, Thank-you for taking the time to share your feedback on TripAdvisor! We love hearing that you enjoyed how spacious and clean your room was. Additionally, we appreciate the feedback about our friendly and helpful service. Nothing pleases us more than hearing your great feedback. Thank-you for choosing to be our guest and we hope to welcome you back in the near future! Warm Regards, Jessica Rippel, Director of Sales Direct: 503-278-4794 Email: Jessica.Rippel@Hilton.com
回复来自Hampton Inn & Suites Portland-Pearl District的on behalf of managementJohn-HiltonHelp
2019年7月29日已回复
Dear LightPacker799284, Thank you for taking time to review your stay. We are so happy you had a nice visit overall, though we sincerely apologize for the noise issue encountered. Our guests’ comfort is the number one concern. Your review will assist in alleviating the problems going forward. We hope that the next time you are in the area you will consider staying at our property again.
回复来自Hampton Inn & Suites Portland-Pearl District的Director of SalesJessica R
2019年8月23日已回复
Hello ChippewaKathleen, Thank you for staying with us as you came to Portland to help celebrate your newphew's wedding. Congratulations to him and your family! I am so happy to hear that our staff was able to assist and make your stay even that much better! Hopefully we'll have the opporutnity to welcome you back to Portland during your next visit. Kindly, Nicole Elkins Sales Manager