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DoubleTree by Hilton Hotel Salem, Oregon (塞勒姆)

466 条点评
在24家塞勒姆酒店排名第6
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绿色领袖 铜级
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免费停车
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有健身房的健身中心
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提供上网服务的商务中心
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洗衣服务
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53相对适合步行
评分:53/100
12 家餐厅0.5 公里内
2 个景点0.5 公里内
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466 条点评
58 张照片
2问答
0 个房间贴士
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我觉得这样一个价位的高级饭店,网路不应该这么满,网路是稳定的,但是速度真的不快。房间很干净,但是光线没有很强,浴室有些斑驳,浴缸的部分有些破损的凹洞,我不觉得这是一间高级饭店应该有的。唯一庆幸的是,房间很干净。另外入住的时候并没有检查护照或是身分证证明文件,我觉得这样很不安全。
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回复来自DoubleTree by Hilton Hotel Salem, Oregon的General ManagerJared K
2016年11月28日已回复
Dear fancyc2016, Thank you for taking the time to review your recent stay with us - I am pleased that you found our Internet access fast and guestroom clean! I am sorry that the room was not bright enough for your taste; we are undergoing renovations in the coming months that will address many of the issues you experienced in our guestrooms. We hope that you'll give us another shot when your travels bring you back to the Salem area! Sincerely, Jared Kam General Manager DoubleTree by Hilton Salem, Oregon
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最初在定这个酒店的时候因为一些负面评价我考虑再三,最后还是因为酒店离 I-5 和附近的景点很近所以才下定决心住在这里。我们住在323房间。房间在高速公路后面,但面对另一条街(我们可以看到麦当劳)。房间很安静,虽然我们听到汽车驾驶的声音但是没有让人讨厌的或恼人。于是也很干净。房间很适合4-5人的家庭。酒店的员工都很友好,特别是前台的小姐,lylliana(拼写)她超过我的预期,向我们展示什么是好客户服务。她似乎很喜欢她的工作。最让我们开心的是这个酒店允许带宠物,我们的狗(shih tzus)度过了一段美好的时光。
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与 DoubleTree by Hilton 合作收集的点评
回复来自DoubleTree by Hilton Hotel Salem, Oregon的General ManagerJared K
2016年5月23日已回复
Dear nnt1204, Thank you for taking the time to review your recent experience with us at the DoubleTree by Hilton Salem, Oregon - we are so pleased you enjoyed your stay with us! I'll certainly pass on your great feedback regarding Liliya, and I'm glad that your four-legged family members had an amazing time as well! We're pleased you gave us a shot, and we hope to welcome you back to our hotel again soon! Sincerely, Jared Kam General Manager DoubleTree by Hilton Salem, OR
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这家酒店的价格比我住过的大多数酒店都要高,所以我的期待也很高。房间有一个油腻的淋浴设施,在浴缸里有一个脏兮兮的戒指,不过还好,浴缸很干净,只是破旧不堪。我家的浴缸虽然旧了但是并没有油腻的感觉。凭心而论,当我退房时他们给打了折扣,但我不应该在一个干净的房间和折扣的房间之间做出选择。对吗?
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回复来自DoubleTree by Hilton Hotel Salem, Oregon的General ManagerJared K
2016年4月22日已回复
Dear mmichellew, Thank you for taking the time to review your stay with us - I apologize for the issues that you experienced in your guestroom. We had just finished a project resurfacing our tub bottoms prior to your stay and I am sorry that our teams did not do a better job ensuring that the room was fully ready for your stay. If your travels bring you back to the Salem area please do not hesitate to reach out to me directly; I will personally ensure that your room is perfect. Sincerely, Jared Kam General Manager DoubleTree by Hilton Salem, Oregon
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这里很干净而且酒店的设备齐全,完全超出了5星级标准。这里的设施超棒,还有水、早餐、泳池。这里的健身房被维护的很好,非常的干净,而且员工在工作时都表现出了为酒店自豪的感觉。前台的Devan帮我们通过电话预定了这里,Deb帮我们办理了入住,他们两个都十分的善良专业。这是在一段公路之旅后完美的歇脚处,4月1日早上在早餐区域工作的女孩真的是棒极了,而且看起来她十分享受他的工作。这里的清洁人员特别注意细节。Doubletree做的不错!
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回复来自DoubleTree by Hilton Hotel Salem, Oregon的General ManagerJared K
2016年4月22日已回复
Dear Emily G, Thank you for your recent review of the DoubleTree by Hilton Salem, Oregon - though I will gratefully accept your compliment the kudos go to the rest of our team - they are among the best in the business and our entire team is always ready and waiting to serve our guests! I'm glad you found so many in our team friendly and helpful, and we will look forward to welcoming you back to our guest again soon! Sincerely, Jared Kam General Manager DoubleTree by Hilton Salem, Oregon
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房间干净,但房间水压很低,淋浴的水只是微温。服务好。我们没给女儿带枕头,跟服务员要了一个。我觉得酒店附近有脱衣舞厅,所以晚上能听到吵杂的声音。去I-5方便,但步行去一点也不近,除非你想去的是脱衣舞厅或麦当劳。
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与 DoubleTree by Hilton 合作收集的点评
回复来自DoubleTree by Hilton Hotel Salem, Oregon的General ManagerJared K
2016年4月22日已回复
Dear 625abigails, Thank you for your recent review of our hotel - I'm sorry you experienced issues with room 301 during your stay. After our engineer examined the shower that was recently renovated it was found that the contractors missed a step in connecting the plumbing, and the issues have since been resolved. If your travels bring you back to the Salem area please reach out to me personally and I will do whatever I can to Make It Right. Thanks again - we hope to welcome you as our guest again soon! Sincerely, Jared Kam General Manager DoubleTree by Hilton Salem, Oregon
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Yeah, if you read my post, the hotel no where near mirrored what a "normal" Hilton should be. My shock was how new the hotel was vs. the actual condition. Our room had the same issues with a bunch of other small things that simply looked as if maint. could of cared less. Even the hallway had broken ceiling tiles throughout the entire stretch. It's like they took an older hotel apart, put it in the back of a pickup truck, drove to this hotel's site when they were building it, and simply put it together with duct tape! To the area's credit, I guess, it IS the 2nd nicest hotel so....
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Does the doubletree have washers and dryers?
Dear Rebecca Z, Unfortunately the hotel does not have guest laundry facilities in the hotel - however the front desk would be happy to point you in the right direction to a local laundromat facility just a few blocks away!
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11
价位
US$104 - US$230 (基于标准间的平均价格)
其他名称
phoenix inn suites north salem hotel salemphoenix hotel north salem
原名为
Phoenix Inn Suites North Salem
位置
美国俄勒冈塞勒姆
客房数量
80
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