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The Grand Hotel in Salem (塞勒姆)

667 条点评
在24家塞勒姆酒店排名第3
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卓越奖
绿色领袖 白金级
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游泳池
免费停车
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有健身房的健身中心
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免费高速WiFi
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100非常适合步行
评分:100/100
155 家餐厅0.5 公里内
37 个景点0.5 公里内
点评及其他
667 条点评
158 张照片
5问答
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这些点评为英文的机器翻译。 显示机器翻译?
如果Salem或周边地区是您的目的地,那么这里是您的理想选择。轻松步行到许多餐馆和河边。公共区域非常有吸引力,前台工作人员非常乐于助人。早餐很棒!起初,我很惊讶地走进一间会议室,那里设有自助式自助早餐,但令我惊讶的是,食物很棒。旅行时培根是我吃过的最好的一些。面包可能会有所改善,但无论如何谁都需要这些碳水化合物。房间大小合适,但家具陈旧,有霉味。一切都是令人满意的住宿。
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回复来自The Grand Hotel in Salem的General ManagerScott S
回复时间:2周前
Dear yes2travel, Thank you for the review, we are so glad that you felt comfortable and your expectations were exceeded in several categories. We do hope that your travels will bring you back to our area in the future and that we will have an opportunity to host you again. Scott Snyder General Manager
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对于婚礼准备和第一晚的一起来说,这里非常失望。婚礼前一天婚礼派对使用了总统套房,我们(新娘和新郎)第二天晚上就住了。房间是“所有的花哨”,但除了浴室里的小衣柜外,甚至没有挂钩或任何东西挂衣服。我们最终使用了相框。装饰看起来很高端,但后来没有像淋浴或柔软的毛巾那样提供良好的水压等基础知识。我在婚礼前一天将鲜花送到了我的女仆,但酒店工作人员从未将它们送到房间。当我打电话时,他们拒绝接收他们,但第二天进一步调查后发现后面的房间里有鲜花。最后,在结账时,他们完全不理会在各方之间分开的账单,向错误的客人收取错误的费用,然后在他们试图纠正时将其混淆不清。我们的建议,
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回复来自The Grand Hotel in Salem的General ManagerScott S
回复时间:4周前
Dear W8713IQlindac, Thank you for the feedback. Congratulations on your wedding! I am extremely sorry for the mishaps that we exposed you too. We are fortunate to host many wedding couples and groups throughout the course of the year. Our primary objective is to exceed the expectations of every guest but a special emphasis is attempted with special events like a wedding. We obviously missed the mark with your group. We will take the lessons learned from your experience to help us work with staff to better anticipate needs and provide contingencies. Scott Snyder General Manager
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自2018年夏天以来,我一直来到The Grand进行工作培训。工作人员总是友好和乐于助人,我第二次旅行后总是受到欢迎和记忆。房间宽敞,更新。我总是有一张舒适的床,热水淋浴和所有东西的空间。在我的大多数旅行中,早餐非常好吃(有一天是辣椒香肠,辣椒,洋葱和奶酪在鸡蛋,辣椒和洋葱在土豆煎饼。我不能吃辛辣或乳制品,所以这一天我没有吃到热早餐) 。我将再次返回工作旅行和个人旅行:)
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回复来自The Grand Hotel in Salem的General ManagerScott S
回复时间:4周前
Dear Anya Marie D, Thank you for the comments and your return business. Many times the comments we receive are from "single visit" guests, which are great, but it is extremely rewarding when guests that stay on a regular basis are compelled to share. It says a great deal about the genuine friendliness of the team and facility from multiple vantage points. We do look forward to continuing to serve you, Scott Snyder General Manager
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很高兴我们决定入住The Grand Hotel。从现在开始,这将是我们在Salem查看空房的1个街道!干净,舒适,宽敞。地下停车场。我们见面吃饭的好餐馆。大房间包含优质普通自助早餐。友好的员工。还有一个漂亮的室内游泳池和热水浴缸。
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回复来自The Grand Hotel in Salem的General ManagerScott S
2018年10月30日已回复
Dear TravelerVDM2, Thank you for the kind words. We are so happy that you found us as well! Scott Snyder General Manager
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我和我老公都在一条路上的行程和需要一个地方呆一晚之间的波特兰以及Trip Advisor上发现文化苑和大酒店。 我们非常高兴当我们到了酒店和一直在想我们是多么的幸运能发现它心血来潮。 办理入住手续很方便和工作人员都非常友好和专业的(和他们都是年轻人所以找这种服务是很不容易的了)和大堂是你期望在一个更高的价位的酒店。 房间很宽敞,干净和舒适。 他们给了我们一些建议和吃晚餐的都在步行距离和我们去的是很棒的。 我行我素旅馆是一个我们想考虑生活在思考的时候我们一定还会住在这家酒店探索一下这座城市。
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回复来自The Grand Hotel in Salem的General ManagerScott S
2017年8月8日已回复
Dear Stacey292, Thank you for your review! I couldn't agree more, staff makes the experience memorable no matter where you are. We strive to find personable, outgoing and energetic people that we can teach how to work in a hotel setting. We are glad that you found us as well. Salem is a growing community, I like to think it is large enough to get lost if you want and small enough that you will see people you know regularly. Thanks again, Scott Snyder General Manager
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相册类别
所有照片旅客客房和套房餐饮泳池和海滩商务中心和活动室
bathroom
Room #507
Room #507
Room #507
Spacious, clean, comfortable, good value
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Is the fitness center open 24 hours?
BRarterR, Thank you for the inquiry. Our pool, spa and fitness room hours are from 5:30am-10pm each day. Salem does have a couple of 24 hour type gyms, they would be accessible by driving as they are at least 2-4 miles away. Our staff could assist with locating them for you if interested.
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Is this hotel pet friendly?
No they are not. They do not allow pets.
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Is this a good place to stay for purposes of seeing the great eclipse on 8/21/17? Is it near the State Capital?
It is less than a mile from the Capitol building. It would be a beautiful place to stay for the eclipse if they have rooms available. There were no balconies in the rooms I stayed in there, however there is a park across the street, on the river that is open and without obstruction of large buildings.
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Do any of the handicapped rooms have recliners?
Dear jetho8961, Thank you for the inquiry, I have had a couple of requests similar to this from individuals that are unable to sleep in a bed making a recliner the only option for them. While our rooms are not equipped with a recliner, we do have a medical supply company in town that we've been successful in renting recliners from in those circumstances. Do you have a timeframe for visiting Salem?
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Do you provide shuttle service to/from the Portland airport? If so, what is the schedule to/from?
Happy Traveler, We don't offer shuttle service from the hotel as it is 65 each way. We work with a company called Danny's Town Car Service 503-871-9144. Danny will pick you up at the airport and drop you right at the hotel. He has several of our guests that use him every time that they come to Salem. We received great comments about his dependability. Hope that helps. Scott Snyder General Manager
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11
价位
US$176 - US$241 (基于标准间的平均价格)
其他名称
phoenix grand salemhotel phoenix grand
位置
美国俄勒冈塞勒姆
客房数量
193
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