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匹兹堡门罗维尔希尔顿恒庭酒店

3000 Mosside Blvd, 门罗维尔, PA
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游泳池
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有健身房的健身中心
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37推荐乘车
评分:37/100
39 家餐厅1 公里内
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3000 Mosside Blvd, 门罗维尔, PA
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威斯特莫尔兰郡机场35公里
匹兹堡国际机场41公里
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1,078 条点评
224 张照片
10问答
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我们2014年5月3日住在这里。我们至少提前一个月通过希尔顿荣誉(我们是银卡会员)预订酒店 -我们通常喜欢预定高楼层,计划住宿的一个星期前收到了提醒。我们下午5点到达,分配了210房间。没有确认我们的身份。当我要求一间楼层较高的房间,告诉我们没有空房。当我们到了房间,发现没有冰箱,床边也没有床头柜。我又拨了电话,对房间表示抗议。还是说没有空房了,也没有空闲的冰箱(但是确实有人在我们之后入住)。后来还发现只能一般窗户能看到外面。我们要睡觉时,发现房间里就在一层上面(因此封锁了视野)自动门每次开关都能听到“嗖”的一声。不用说,我们几乎都没睡。
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回复来自匹兹堡门罗维尔希尔顿恒庭酒店的General ManagerMorganMack
2014年5月10日已回复
Thank you for your response on TripAdvisor. First, thank you for taking the time to share your feedback. Next, I am so sorry you had a less than satisfactory experience. This is absolutely not what we like to hear, and I thank you for bringing your issues to our attention. I apologize we did not have a refrigerator or a higher floor to offer you during your time with us. We do the best we can to honor every guest request we receive, as well as our Hilton Honors members requests because your experience is extremely important to our staff. Unfortunately, it seems we did not have either of these things available and I would like to offer my most sincere apology. I would hope if you were in the area again you would allow us the opportunity to make your next visit an extraordinary one, and we will certainly do our best to go above and beyond to meet all of your requests and expectations to the best of our ability. We treat your problems as our problems and I hope we have the pleasure of serving you again in the future. Thank you! Mark Kovalchick General Manager Hampton Inn Monroeville 3000 Mosside Boulevard Monroeville, PA 15146 (412) 380-4000
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我在门罗维尔有过短暂的停留,住在这家汉普顿酒店,因为他们允许我在去游览宾夕法尼亚州的其他城市的4天时间把我的车停在这里。工作人员很好,房间很干净舒适,而且位置很完美 - 下了收费公路就是。
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与 Hampton 合作收集的点评
回复来自匹兹堡门罗维尔希尔顿恒庭酒店的Front Office ManagerMorganMack
2014年5月10日已回复
Thank you for your response on TripAdvisor and also for staying with us while in the Monroeville area! We want you to feel like you are "home" while you are visiting us, and I am so happy to hear you enjoyed your time. Thank you for all your compliments and I will be sure to share them with our entire team! Please contact us anytime for future reservations! We love having you! Have a great day, Morgan Mack Guest Service Manager Hampton Inn Monroeville 3000 Mosside Boulevard Monroeville, PA 15146 (412)380-4000 MorganMack22@gmail.com
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无论何时我都住在汉普顿旅店,因为他们总是非常洁净,工作人员友好,并且早上还提供不错的免费早餐。门罗维尔汉普顿酒店满足了我所有的期望。此汉普顿酒店的房价比我住过的其他很多酒店要稍高一点,但房间和服务都与我的期望一致。
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与 Hampton 合作收集的点评
回复来自匹兹堡门罗维尔希尔顿恒庭酒店的Front Office ManagerMorganMack
2014年5月10日已回复
Thank you for your feedback on TripAdvisor. You're feedback is appreciated and we thank you for taking the time to share your experience. I am pleased to read we were just what you expect from a Hampton Inn. Clean, great breakfast, and friendly staff! This is definitely what we love to hear. Please come join us again should you ever be in our area. We appreciate your loyalty and your business and hope to see you soon! Morgan Mack Guest Service Manager Hampton Inn Monroeville 3000 Mosside Boulevard Monroeville, PA 15146 (412)380-4000 MorganMack22@gmail.com
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我住在匹兹堡的这家酒店,服务员非常的乐于助人,房间干净,早餐的种类很多,我知道服务员的努力工作就是为了让每一个客人住得舒适,很棒。
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与 Hampton 合作收集的点评
回复来自匹兹堡门罗维尔希尔顿恒庭酒店的Front Office ManagerMorganMack
2014年5月10日已回复
Greetings! Thank you so much for your response on TripAdvisor. We truly value your opinion and are so glad you enjoyed your stay! We do strive to make sure all areas of your stay are wonderful from the breakfast to your guest room. I will give kudos to our staff for a job well done and making you feel like part of our family! Please come back and visit us soon! We love having you here!!! Morgan Mack Guest Service Manager Hampton Inn Monroeville 3000 Mosside Boulevard Monroeville, PA 15146 (412)380-4000 MorganMack22@gmail.com
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这家酒店可以说一尘不染,而且这里的员工非常的友好。房间非常的舒服。孩子们很喜欢这里的泳池。这里的早餐很美味。我们很喜欢这里旁边的迪拜客,因为是复活节,所以孩子们在那里吃东西免费。很棒的酒店,很不错的城市。我们还会回来的。去扫荡!!!!
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回复来自匹兹堡门罗维尔希尔顿恒庭酒店的Front Office ManagerMorganEMack
2013年4月4日已回复
What an ABSOLUTELY FABULOUS TripAdvisor Review! Thank you for taking a moment to share your feedback with us. I'm so happy everything was wonderful for you and your family: your room, staff, breakfast, the pool, and dinner! We truly appreciate your business and hope if you ever come to Pittsburgh again, we have another opportunity to serve you. We will have a nice STEELERS "Terrible Towel" waiting for you when you get here!!! Thanks again, and see you soon! Morgan Mack Guest Service Manager Hampton Inn Monroeville 3000 Mosside Boulevard Monroeville, PA 15146 (412)380-4000 MorganMack22@gmail.com
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smoke alarm
UPMC across the street, view from my room
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Is there a hot tub?
No there isn't a hot tub at this Hampton.
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What are your pool hours. Do any of your rooms have kitchentettes ?
Hello and Thank you for your question. Our property does not have kitchens in the room, each room does have a mini refrigerator and we have some microwaves on standby. The pool hours are 6am to 10pm. Have a pleasant day.
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Does Hampton offer government discounts for employees of state and county governments?
The government discount is $130 for state and federal government employees. Please feel free to contact any time with any additional questions Morgan Mack-GSM 412-380-4000
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Do any of your rooms have micro waves ?
Thank you for reaching out to us TCODY! The hotel has been recently renovated this year and now all of our guest rooms have their own mini-refrigerator. Microwaves however, are not present in the rooms; we have one present in our lobby area that all guests may use at their convenience. We also have a handful of microwaves in reserve for our long term stay guests. Please feel free to call me directly with any further questions. Steve Robinson -DOS 412-380-4000
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Thank you so much for your interest in our property! We would love to have you! The weekend you were interested in does happen to be a busy one, with only a few rooms available. This is why our rate is $159.00. However, we do honor AAA/AARP/Military/Senior discounts which would reduce your rate. Please feel free to contact me directly so we may discuss what the best option is for you and your family. I look forward to hearing from you! Morgan Mack Guest Service Manager Hampton Inn Monroeville 412.380.4000
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价位
US$109 - US$215 (基于标准间的平均价格)
其他名称
hampton inn pittsburgh monroeville hotel monroevillehampton inn monroevillemonroeville hampton inn
位置
美国宾夕法尼亚门罗维尔
客房数量
140
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匹兹堡门罗维尔希尔顿恒庭酒店