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Candlewood Suites Reading (West Reading)

在2家West Reading酒店排名第1
旅客 (18)
客房和套房 (22)
餐饮 (1)

关于

地点
卫生与卫生
服务
优惠度
酒店设施
有健身房的健身中心
免费高速WiFi
免费停车
酒吧/大堂
允许携带宠物 (可带狗/宠物)
公用Wifi
干洗服务
提供上网服务的商务中心
残障通道
洗衣服务
精通多国语言服务人员
自助式洗衣服务
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客房特色
客房内冰箱
微波炉
空调
吸烟房
套房
家庭房
小厨房
无烟房
无障碍客房
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酒店风格
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酒店优惠信息

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82适合步行
评分:82/100
19 家餐厅0.5 公里内
3 个景点0.5 公里内
127 条点评
42 张照片
1问答
0 个房间贴士

点评

旅行者评分
  • 55
  • 41
  • 18
  • 10
  • 3
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  • 中文(简体)
房间的设计和舒适度让我印象深刻,前台好客又热心。床非常舒服让我睡下都不想起来了。我唯一的不满就是淋浴的水压不足,淋浴头有点糟糕,不然这次住店体验就是完美了。
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回复来自Candlewood Suites Reading的Director of SalesCandlewood Suit... R
2017年3月24日已回复
Thank you for letting us know about your recent stay NikkyBlue! I'm so happy to hear that you were comfortable while you stayed. Did you let our Front Desk Manager know about the shower head? We always have a maintenance manager on site and we can fix that for you immediately! Thank you for bringing it to our attention here and we look forward to having you back. Rachael Romig, Director of Sales
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Candlewood是一家不错的酒店,我之前从未在Candlewood酒店住过,所以并不知道这里不会提供免费早餐。房间不错,不过我楼上的邻居肯定认为凌晨一点是跳来跳去的时间。酒店员工很好,彬彬有礼。这里地处黄金地段,附近有餐厅等等。如果你想找带小厨房以及免费洗衣的房间,那么这是个不错的住处。
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回复来自Candlewood Suites Reading的Front Office ManagerCandlewood Suit... R
2016年12月15日已回复
Hello Shaunte C, I'm glad to hear that you enjoyed your stay at the Candlewood Suites. Our staff does a phenomenal job of creating a great guest experience and clean rooms for our guests. Unfortunately we do not offer a complimentary breakfast as we are an extended stay property. All of our rooms are fully equipped with a full size kitchen and stove top to make our long term guests feel at home. The complimentary laundry facilities are always a plus! I also wanted to apologize about the noise you experienced at such an early hour. I hope the staff was able to offer you some assistance for that inconvenience. We hope to see you again next time you're in the area! Thank you Marilia Serff Operations Manager
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我们几年前在这里呆了一次,今年又呆了一次,不幸的是,这家酒店似乎在走下坡路。员工是优秀的-他们似乎真正地关心客人的舒适,我赞赏这一点。但炉子不工作,壁挂式吹风机坏了(他们快速地更换了),淋浴的水很小,我要在水龙头下洗头发,沙发很恶心,我坐在那很犹豫。从好的方面说,这里超级安静,床是舒适的。我希望主人投资多一点,因为这个地方去宾夕法尼亚大道和市中心很方便。
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回复来自Candlewood Suites Reading的General ManagerCandlewood Suit... R
2016年11月28日已回复
Hi Susan, I'm glad to hear you had a great experience with our staff. It is good to hear that the bed was comfortable and you didn't have any noise issues. Thank you for the input on your guest room. We will take care of those issues you experienced so that the next time you visit we can provide an even greater guest experience for you. We look forward to your next visit. Timothy Seidel General Manager
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可以的话,我会给这家酒店打零分。6天前,我们通过Hotwire预订了这家酒店,但是今天开车开了3小时后,在下午1点才收到他们的信息,说酒店满员并且取消了我的预订!难道酒店在预订时不知道他们是不是满员了么?真是糟糕的客服。
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回复来自Candlewood Suites Reading的Guest Relations ManagerIHGService
2016年10月23日已回复
Dear FlyAndLearn, Thank you for your review regarding your recent stay at Candlewood Suites West Reading, PA. We apologize for any inconvenience encountered with your cancelled reservation. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely, Grace P. Case Manager IHGService
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我从周四下午在这里入住,明天是周天,这将会是我的第三个晚上,但我的房间从来没有清理过,我没有新的浴巾,咖啡也没有补给,甚至连厕纸都没有。房间还行,但是我必须要有客房清洁服务。我打电话给前台,他们告诉我一周只有一次清洁服务,太恶心了!
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回复来自Candlewood Suites Reading的General ManagerCandlewood Suit... R
2016年8月19日已回复
Hi Victoria T, I'm sorry to hear that you are not having a great experience at the Candlewood Suites! As an extended stay property, we only offer housekeeping service once a week (every 7 days), due to the nature of our hotel. We do this in order to offer privacy to our guests so that someone is not coming into their room everyday. I'm sorry that my staff did not convey this information to you at check-in. I will review this with them. Since we do only offer weekly service, we always explain to our guests that any requests for linens, pillows, toilet paper etc., will be provided for our guests. Unfortunately, we cannot provide full housekeeping service on a daily basis. We thank you for your business and hope we see you on your next visit to the Reading area. Timothy Seidel General Manager
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Would you have recliners that move up to help one out of their seat?
价位
US$100 - US$153 (基于标准间的平均价格)
其他名称
candlewood suites reading hotel west reading
位置
美国宾夕法尼亚West Reading
客房数量
74
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