Dear Justine, Thank you for taking the time to leave feedback about your stay on Tripadvisor! I'm glad to hear that you enjoyed your stay and were able to take advantage of our many amenities including the Amethyst Spa as well as our partnership with Dream Classic Cars. We hope to welcome you back to The Restoration on your next visit to Charleston! Regards, Emre P. Scarlata Assistant General Manager
Thank you mastbash, We truly appreciate you taking the time to post your comments on Tripadvisor! It seems you not only appreciated our property as a whole but also took advantage of the wonderful location we have just steps off King Street, right in the heart of everything that Charleston has to offer! We look forward to welcoming you back to The Restoration on your next visit! Regards, Emre P. Scarlata Assistant General Manager
Greetings! Thank you for taking the time to leave your feedback on your recent stay with us. I'm pleased to hear that overall you enjoyed your stay in one of our historic suites and found our service to be pleasant. We look forward to welcoming you back to The Restoration in the near future! Regards, Emre P. Scarlata Assistant General Manager
We can not wait to have you back!! I'm thrilled to hear you enjoyed your stay and your room so much! Next time you'll have to explore one of our other room types. Our signature suite, which is the next tier up from the studio, is incredible! It has a little more separation between the bedroom and sleeping area, one and a half bathrooms and it still has the kitchenette! In the master bath is a large soaking bath tub to die for! I'm glad you enjoyed the breakfast baskets and the bikes too! We hope to see you again on your FIFTH trip to the holy city! Until then, safe travels!
First of all, thank you for taking the time to provide feedback about your stay. I'm glad you liked the hotel and your accommodations. I am very upset to hear that the pit of your stay was our service. We pride ourselves on our excellent customer service and it pains me to know this was the one thing lacking during your stay. If you wouldn't mind, please feel free to contact me directly as it would be helpful to know more specifics on where we fell short. My email address is firstname.lastname@example.org Thank you in advance for your time.