The Rushmore Hotel & Suites (拉皮德城)

Thank you for your kind words! We're always happy to hear from our guests, and even more pleased when your stay is as great as it should be. We hope you'll be back soon!

主街上的好位置

我们跟着旅行队伍旅行时住在这里。前台工作人员非常友好，乐于助人。我们的房间干净宽敞。我们喜欢步行去市中心吃晚饭，还喜欢看总统雕像。缺点在于早餐，这包含在了旅行团的一部分。食物还可以，但是早餐房里的工作人员不太友好，似乎对我们这么多人感到恼火！我们不是那天唯一的旅行团，确实我们人很多，但这肯定不是我们的错。第一天感到不舒服之后，第二天早上，我们用票买了早饭，然后拿回房间吃……不是很理想，但比在早餐室的态度要好。

I am so sorry you were treated unkindly by any member of our staff. That is absolutely unacceptable, inexcusable and deplorable! We always want our guests to feel welcome, and work diligently to ensure everyone has an enjoyable experience at our hotel. I am pleased to hear the rest of your stay was more amenable and up to par with our standards; however, that still does not begin to make up for how you were treated. Given the circumstances, I truly appreciate your very generous four-star rating. Please contact me or General Manager Stacie directly so we can discuss an acceptable way to make things right with you. Again, my sincerest apologies. I hope the rest of your tour was amazing.

酒店在城市里的位置很好

我们的旅游公司预订了这家酒店，我们在豪华客房住了两晚。总体来说，房间宽敞，床很舒适，浴室也不错。遗憾的是，写字椅很脏，令人反感。我们在第一个晚上(周日)喝了酒，只有一个可用的酒吧。服务一般——不太好，也不差，只是一般。餐厅的早餐也“一般”。酒店位置优越，步行就能到达城里的所有地方。大多数员工都很友好，乐于助人。

I apologize that your stay was less than perfect. We work very hard to ensure our guests have an enjoyable experience. Unfortunately, it sounds like we dropped the ball during your stay. I do hope that you let our staff know about the desk chair so we had an opportunity to replace it. I have also reminded our management team that having a guest tell us our service and food is just "okay" is almost as bad as saying it's terrible. Our goal is to "Wow" our guests each and every time they visit, so I hope your experience serves as a reminder that we need to do better.

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价位

US$149 - US$237 （基于标准间的平均价格）

其他名称

radisson hotel rapid citymt rushmore south dakotaradisson rapid cityrapid city radisson

位置

美国南达科塔州拉皮德城

客房数量

177

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The Rushmore Hotel & Suites (拉皮德城)

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