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Holiday Inn Univ of Memphis (孟菲斯)

207 条点评
在143家孟菲斯酒店排名第33
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207 条点评
43 张照片
2问答
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我们来到这个街道的位置。裘德为慈善事业而竞赛。比赛被推迟了一个小时所以我们要求延迟结账一小时,所以妻子可以淋浴。前台是冷漠的,除了试图卖给我半天之外从未尝试过这样做!房间布线不好,如果你在床上移动灯熄灭! ! RM 318我不会在这个或任何其他假日酒店花钱!
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回复来自Holiday Inn Univ of Memphis的General ManagerDebbie C
回复时间:1周前
Thank you for your candid review. We are sorry to hear that your stay did not meet your expectations. This is certainly not the feedback we are used to receiving. We would have been happy to have maintenance correct any wiring issues with the lamp during your stay. We will have them correct this immediately. I am very sorry we could not honor your request for a late check out. Late check outs are based availability and occupancy in the hotel and cannot always be fulfilled. It depends on what is going on in the hotel. Unfortunately, like you, all of our guest were here with the Marathon.We were unable to honor late check outs during that time in order to prepare the rooms for arriving guest. We can certainly understand your frustration and apologize for not being able to honor your request. Again thank you for your comments. We hope you will stay with us again in the future. Sincerely, Debbie C. General Manager
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TheThanksgiving Buffet是绝对最好的,食物展示,服务,食物很美味。整个过程非常棒。将在不久的将来尝试另一个假日餐。每个人都很享受这一天!
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我们在大学哈里斯音乐厅对面的音乐会前策划了饮料和小吃。真是个错误。尽管被告知了我们的需求,他们还是向外界关闭了酒吧。然后他们把我们放在EMPTY餐厅后面的一个小房间里(晚餐时间),然后开始提供盒装葡萄酒和Costco油炸/包装食品。女服务员似乎需要多年,因为她可能也是厨师。尽管我们要求快速服务,鸡肉油炸玉米饼的订单花了20分钟并被烧得太火了!很明显,他们的食品和饮料经理并不关心所供应的食物的质量。避开这个地方。我讨厌想想如果有人出现在餐馆想吃饱饭会怎么样。这家酒店旨在成为大学为酒店贸易培养学生的一部分。 HolidayInns的创始人Kemmons Wi
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回复来自Holiday Inn Univ of Memphis的Guest Relations ManagerIHGService
2018年10月24日已回复
Hi there, 793casper! Thanks for choosing Holiday Inn as pit stop for the concert that you're attending. I'm sorry to learn you had a less than impressive experience when dining with us. This is not how we'd like for you to remember our brand, so know that I've shared your feedback with our Food and Beverage team and I trust their ability to work on improving on these areas to serve our guests better. I hope you give us another try in the future despite this mishap. Best, Pam G Case Manager IHGService
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总的来说,房间很干净,很不错,但是无线网络很糟糕。 我大概是他的一半,房间和力量,一直在不断的掉线。 我也不是一个很大的风扇,房间的布局。 。 。 。 浪费了很多空间,可以帮助你的休息区让房间看起来感觉更大,而且舒适。
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回复来自Holiday Inn Univ of Memphis的Guest Relations ManagerIHGService
2018年5月19日已回复
Hi Amelia A, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with WiFi connection and the layout of our room. We always aim to provide an exceptional stay for all of our guests that is why I regret to see that you did not have a completely great experience. I am truly sorry for any inconvenience these issues may have caused you during your stay and your comments will be shared with our management team to properly address your concerns. Again, thank you for the review and for staying with us. I hope that you would still consider staying with us again in the future. Regards, Mike F. Case Manager IHGService
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我经常旅行,但不经常在假日酒店住。 这是一个意外的惊喜一个美丽的很大的酒店,餐厅和礼品/点心店,有优秀的员工和干净的房间。 我强烈推荐这家酒店。
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回复来自Holiday Inn Univ of Memphis的General ManagerDebbie C
2017年11月21日已回复
Thank you for the nice review and the recommendation! We are so glad you enjoyed your stay with us. We look forward to having you back in the near future. Sincerely, Debbie C. General Manager
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Do they offer shuttle services to different Memphis attraction? If so what if any is the charge?
No but Uber is available.
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Do I understand correctly that you have a shuttle to and from the airport?
Yes they do. You have to call them and set it up the day before you arrive.
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价位
US$118 - US$174 (基于标准间的平均价格)
其他名称
holiday inn univ memphisholiday inn memphismemphis holiday inn
位置
美国田纳西孟菲斯
客房数量
82
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