Hyatt Place Houston/Galleria (休斯顿)

这家酒店到处都很棒。房间明亮，宽敞，非常干净，同时也很舒服。酒店的地理位置很好，因为这儿离Gallerias购物中心只有一个街区，而且，酒店周围也都是购物区，餐馆也到处都是。唯一的缺点就是停车，这儿只有一个选择--代客泊车，价格高得离谱，27美元再加税费。唯一的好处就是，该服务通过短信操作，所以你可以提前预订你的车，这也是考虑到大多数时候，那儿只有一个人帮助泊车，所以这有助于避免你花很长的一段时间去等车。

Hello Juan! Thank you for taking your time to complete this survey, your feedback means a lot to us and it is very much appreciated. I am glad that you not only enjoyed your stay with us but also the hotel itself! Definitely will share this with my team. I do apologize for the inconvenience with the parking charges, I am happy that you enjoyed their fast service. Looking forward to seeing you soon again! Thank you, Tim

不错的酒店，服务很差

Hyatt Place…

Agustinasp, I really appreciate the feedback you have provided from your stay. My sincere apologies for the service you experienced while staying with us. Asking to have your room serviced and receiving the response you did, is unacceptable. It is uncommon for us to receive negative feedback but I can assure you this was an anomaly. With that being said, I will be sure to follow up with my department leaders to ensure we are always focused on customer service, and going above and beyond when asked a question, or requested item. Your review has certainly opened our eyes and we will become more polished because of it. I thank you for taking the time to give us a thorough understanding of your experience. Sincerely, Tim

令人失望

两天了，客房服务员都没来过我的房间。没有什么比早上6点半离开去开会，下午5点回到房间，却没有客房服务员更令人沮丧的了。然后，突然，第二天早上他们把毛巾放在一个袋子挂在我的门上。这样就够了。

与 Hyatt Hotels 合作收集的点评

Hello GrandTour, Thank you for informing us of your recent stay. It is unacceptable for your room not to be serviced during your stay. I will follow up with my team to find out the reason and to ensure it doesn't happen again. The bag hanging on your door is not our standard and should never happen, thank you for letting me know I will address. We hope this experience doesn't prevent you from staying with us again. Please visit us again so you can see the improvements we'll make from your previous stay. Sincerely, Tim

符合平均标准的住宿

房间干净。员工乐于助人。有专人为客人停车，不需要自己泊车。地理位置很棒，但是交通一直是一个问题，因为周围的路永远处于重建状态。

与 Hyatt Hotels 合作收集的点评

Hello Seaside, I apologize your stay was only average. There is definitely a lot of traffic in the Galleria area but I hope it didn't prevent you from enjoying the Galleria District. I am glad to hear our staff was helpful and the room was clean. We hope this brings you back so we can provide you with a "great" stay! Thank you for staying with us! Tim

不错的酒店

这是个漂亮，较小，经济型的酒店，房间比预期要大一些，非常干净，有游泳池和健身房。三楼有一个很好的用餐区/商务中心。总的来说，如果你想找一家经营良好的普通酒店，这是个不错的选择。

与 Hyatt Hotels 合作收集的点评

Hello OnAir, Thank you so much for the great review. We valuable your feedback and love reading reviews like yours. I will be sure to share with team so they can see the impact cleanliness has on our guests and their visit. We hope to see you again so we can personally thank you. Sincerely, Tim

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价位

US$96 - US$215 （基于标准间的平均价格）

位置

美国德克萨斯州德克萨斯州墨西哥湾沿岸休斯顿Great Uptown

客房数量

157

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Hyatt Place Houston/Galleria (休斯顿)

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