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Tru by Hilton Staunton (斯汤顿)

312 条点评
在19家斯汤顿酒店排名第2
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120 Crossing Way I-81 Hwy 250 Exit 222, 斯汤顿, VA
新冠肺炎最新信息:请查看此酒店采取的额外卫生和安全措施。阅读更多
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客房和套房 (30)
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在 斯汤顿 的 19 家酒店中排名第 2
地点
卫生与卫生
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客房和套房 (30)30
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特价:套餐优惠
新冠肺炎疫情期间安全出行
住宿期间的防疫措施
  • 所有布草均经过高温洗涤消毒
  • 住客必须在公共区域佩戴口罩
  • 员工必须在公共区域佩戴口罩
  • 地板已贴上安全社交距离标记
  • 为住客和员工提供洗手液
  • 出现症状的酒店员工可居家带薪休假
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更新日期:20/09/10 此酒店表示会采取安全预防措施,但 Tripadvisor 尚未核实此消息的准确性。
来自Tru by Hilton Staunton的备注
更新日期:20/09/10 此酒店表示会采取安全预防措施,但 Tripadvisor 尚未核实此消息的准确性。
312 条点评2问答0 个房间贴士

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Jackie B 写了一条点评 2021年2月
宾夕法尼亚卡莱尔274 分享54 推荐
Even though this hotel wasn’t my cup of tea, it was very nice. It’s a beautiful hotel with modern decor. They offer coffee in the lobby where there’s also a microwave if you need it. They have several foosball tables. The staff is super friendly. The manager, Crystal, and the front desk clerk, Li Anne, were so nice. They’re great assets to Hilton. They made us breakfast boxes which included a bagel and cream cheese, yogurt, boiled eggs and an orange. You could also get a complimentary cinnamon bun which was SO DELICIOUS!!! A huge shout out to Crystal and Li Anne for being awesome at their job and making us feel welcomed. The location of the hotel is convenient to the interstate, restaurants and stores. Now, about the rooms.😞They’re beautifully decorated and very clean, but they’re definitely not for me. They’re small and everything is compact. This is not like your typical hotel room. There isn’t anywhere to put your suitcase, other than a rack over the air conditioner/heater, which I would consider to not be a good idea by any means. There is no coffee pot or microwave in the room. Hilton says it is to promote socializing. I do not go to a hotel to socialize with strangers. I don’t want to have to get dressed to go all the way down to the lobby for a cup of coffee or to heat up food. They say they provide an expensive coffee in the lobby instead of cheap coffee in each room, and yes it was good coffee. That’s still not a win to me. I like having my coffee when I wake up and being able to fix it myself. The refrigerator isn’t even the average size of those found in most hotels. It’s SUPER small and doesn’t have the little freezer compartment. I believe it’s a 1.7 cubic foot fridge so we had to throw our frozen dinners away since there wasn’t any way to keep them frozen or heat them without going down to the lobby. The refrigerator is also on the floor under a table and very difficult to use unless you’re like three feet tall lol. The shower is small with no bathtub. My husband and I like to shower together and we bumped elbows the whole time. The beds are super firm and uncomfortable, but the pillows are comfy and the linens are excellent, super soft. The air conditioner/heater is loud, but worked very well. The room is small. It does have a large, beautiful tv with a great picture. The lighting is very nice. It has a work out room but no pool or hot tub. I noticed on other reviews, which I wish I would have read before I stayed here, that Hilton’s response to negative reviews was some times snarky. That’s so unprofessional. I don’t need a response if that’s how it’s going to be. So to wrap this up. Beautiful hotel, very, very nice decor, very clean, excellent staff, but for me, many negatives due to the lack of accommodations. So for that reason, I won’t stay here again. In short, it was like we were “glamping” without a coffee pot and microwave in our room. I gave it a four anyway because it is a very nice hotel with an excellent staff, including the maids-great job everyone!!!!
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入住日期:2021年2月旅行类型: 情侣游
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回复来自Tru by Hilton Staunton的General ManagerKristy Fields
回复时间:1周前
Thank you so much for sharing your experience at the Tru in Staunton! We greatly appreciate you recognizing our staff and the fact that great customer service and the right people in the right places can overcome what some travelers may view as negatives! I am working on having coffee makers available to take to rooms for those guests that would choose to stay somewhere else because of that. We also deliver coffee in the mornings upon request and would be happy to do that for you if you should return! Tru has several room types and a few of them do offer traditional bathtubs with shower if that is more suitable to you! Again, thank you for taking the time to share your experience! You are very appreciated!
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Josh L 写了一条点评 2021年2月
1 分享
What a great experience at the Tru by Hilton of Staunton. We had EXCELLENT customer service from all associates that we encountered. The manager, Kristy, was phenomenal. She helped create an amazing stay for my business partners during the snow storm this week. Her willingness to do whatever it took, to ensure we had a great stay at the Hilton, was something I had never seen before. Kudos to Kristy, and her staff. Thank you!
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入住日期:2021年2月旅行类型: 商务行
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回复来自Tru by Hilton Staunton的General ManagerKristy Fields
回复时间:2周前
We were so happy to be able to accommodate your team during the inclement weather. We will look forward to working with you in the future!! Thank you for the wonderful review!
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Joe S 写了一条点评 2021年2月
552 分享158 推荐
My wife and I are diamond Hilton members and this was our first stay at a Tru hotel. I wasn’t sure what to expect, but we got the same Hilton quality for a better value. A room here was about $30 less than a Hampton or a Hilton. I was expecting less and got more. The staff members all did a great job with customer service and following COVID protocol. No mask, no service. That’s how it should be. Our room was clean and comfortable. The hotel is easily accessible from I-81 at Exit 222. We would definitely stay here again
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入住日期:2021年2月旅行类型: 情侣游
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回复来自Tru by Hilton Staunton的General ManagerKristy Fields
回复时间:4周前
Thank you so much for this wonderful review!! I always do hope people realize “Less is More” when they come to our Tru!! We thank you for being loyal Diamond members and hope to see you again!!
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Jheals1082 写了一条点评 2021年2月
纽约州Cambridge25 分享10 推荐
My husband and I stopped her for the night on our drive down to Florida . The hotel was right off 81. The lobby, halls and room were very clean. During these trying times when COVID is everyones main concern, we felt very safe. There was a good restaurant (Depot Grill) less than 3 miles away then we picked up food at. The staff was friendly, and they offered hot coffee and tea in the morning that they poured to minimize germs and served a box breakfast. We would stay here again.
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入住日期:2021年1月
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回复来自Tru by Hilton Staunton的General ManagerKristy Fields
回复时间:4周前
We are so happy to hear that you noticed and appreciated all of the ways we are doing our part to stop the spread of COVID! You picked one of my favorites, Depot Grill, for dinner! I hope the rest of your trip to Florida was wonderful and that we will have a chance to see you again!
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Diane Davis 写了一条点评 2021年2月
弗吉尼亚汉普顿1 分享
Kenneth, at the front desk was warm and welcoming. We were confident of the freshness and cleanliness of the room. The next morning, we met Cierra, front desk and executive housekeeping for continental breakfast. She greeted us very pleasantly and I shared with her how impressed we were with the housekeeping and how immaculate the room was kept. Kudos to housekeeping. We were pleased to have Sandy as our regional maintenence guy that was actually from our hometown, Hampton and was familiar with Langley AFB. He was a joy to talk with and share stories with! The designated smoking area was tidy and clean, ks to Kevin's hospitality, keen eye, readiness and willingness to keep everything clean as a grounds keeper. He's actually from the next city over so impressed from General manager Kristy and the operations manager La'Toya was out of this world. I had to meet the whole senior staff to share how impressed I was with the amount of personal assistance that I experienced. They were so happy with my enthusiasm about the services provided during my stay that I shared over and over again. They even presented me with a heart- shaped note and t-shirt with Tru by the Hilton's logo thanking me for my new found friendships at the Tru by Hilton in Staunton. If you are traveling and need somewhere to stay, I Highly recommend that you stay at Tru by Hilton in Staunton, VA, you will not be disappointed in fact, you'll be glad you did!
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入住日期:2021年2月
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回复来自Tru by Hilton Staunton的General ManagerKristy Fields
回复时间:4周前
We enjoyed you so very much!! It is such a joy to come across someone that can appreciate each person on our team and what they add to the greatness that is The Tru by Hilton Staunton! Thank you so much for sharing your experience!! We hope you will find reasons to come back to Staunton (if you need any, I have a whole list of fun things to do!) Take Care until we see you again!
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价位
US$85 - US$173 (基于标准间的平均价格)
位置
美国弗吉尼亚斯汤顿
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关于Tru by Hilton Staunton的常见问题
Tru by Hilton Staunton附近有哪些热门景点?
附近的景点包括Frontier Culture Museum(距此地 0.7 千米)和Virginia Made Shop(距此地 0.7 千米)。
Tru by Hilton Staunton附近有哪些餐厅?
交通便利的餐厅包括Mrs. Rowe's Restaurant and Bakery、Cracker Barrel和Hometown Grill。
Tru by Hilton Staunton附近有任何历史景点吗?
许多旅行者热衷于参观Frontier Culture Museum(距此地 0.7 千米)和Woodrow Wilson Birthplace(距此地 4.5 千米)。