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Sheraton Tysons Hotel (泰森角)

568 条点评
在15家泰森角酒店排名第10
旅客 (292)
客房和套房 (132)
视频 (1)

关于

在 泰森角 的 15 家酒店中排名第 10
地点
卫生与卫生
服务
优惠度
绿色领袖 绿色合作伙伴
酒店设施
游泳池
餐厅
客房服务
有健身房的健身中心
酒吧/大堂
免费高速WiFi
会议室
会议设施
允许携带宠物 (可带狗/宠物)
公用Wifi
室内游泳池
室外游泳池
宴会厅
干洗服务
提供早餐
无烟酒店
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
门房服务
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客房特色
空调
家庭房
无烟房
酒店信息
酒店星级
酒店风格
商务

位置

全屏
59相对适合步行
评分:59/100
35 家餐厅1 公里内
2 个景点1 公里内
联络
8661 Leesburg Pike, 泰森角, VA
以当地语言显示的名称/地址
如何前往
罗纳德里根国家机场20公里
杜乐斯国际机场18公里
Spring Hill5分钟
Greensboro19分钟
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568 条点评
7问答
0 个房间贴士

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这家酒店最棒的地方就是它的员工了。他们非常好客,乐于助人。从酒店出发步行或者一小段车程即可到达餐厅、地铁站、购物中心。房间感觉又老又旧,真的需要更新一下装饰了。地毯上有许多磨损的痕迹和斑点。这些方方面面累积起来有点令人失望。另一方面,他们有一个很不错的健身房,而且比较宽敞,酒店大堂也很不错。总的来说,我会再次入住这里的,但我希望他们能更好地关注到房间的细节,以翻新的形式让房间得到更悉心地维护。总的来说,员工是我对这家酒店有好感的原因。
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回复来自Sheraton Tysons Hotel的Guest Relations ManagerSalwaA341
回复时间:3周前
Dear Hudsonmccraw, Thank you for choosing the Sheraton Tysons your home away from home.The hotel is older. Built in the 80's, but has been renovated within the last 5 years. We are however, are a very busy hotel, sold out quite frequently, so our rooms do have heavy usage and they are starting to show some signs of wear and tear. We are currently discussing the need of an update in the near future. , I am glad to hear that you found hotel staff to be hospitable and helpful. I will make sure hotel staff is recognized of how excellent they are. We appreciate you sharing your review on TripAdvisor and we look forward to seeing you again! Warm Regards, Salwa Almutairi Guest Relations and Reputation Manager salwa.Almutairi@sheratontysons.com
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每个人都很友好。前台的Kirolos是最棒的,他确保我们在这里住得很愉快。酒店很干净。位置很好,离地铁只有几分钟的路程。食物很棒。绝对推荐!
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回复来自Sheraton Tysons Hotel的Guest Relations ManagerSalwa A
2019年4月9日已回复
Dear Joe R, Thank you for expressing how much you enjoyed your stay at the hotel. It brings me joy to know that Kirolos was very accommodating and took care of your special needs with such haste. We would love to be your new business home so we can continue to provide you the exceptional service. We do hope to see you back soon. Sincerely yours, Salwa Almutairi salwa.almutairi@sheratontysons.com Guest Relations and Reputation Manager
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这是一家地理位置优越的酒店,通往Tysons Corner和杜勒斯国际机场。如果以每小时提供一次班车服务,而不是每2小时提供一班,那么前往Tysons Corner购物中心会更方便。尽管我订的是床和早餐的组合,但我还是被要求在俱乐部休息室吃早餐,这真是太可悲了。酒店提供一些早餐吧,水果和咖啡,但除此之外其他的很少。我在出发前得到了一张咖啡店的代金券作为补偿,但那里主要是外带食物。也许因为那天酒店在举行婚礼,服务很差,但是所有付费客户都应该得到良好的照顾。
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回复来自Sheraton Tysons Hotel的Guest Relations ManagerSalwaA341
2019年4月7日已回复
Dear Meander816691, Thank you for taking the time to share your valuable feedback. I sincerely apologize regarding the breakfast option, however; due to our big wedding we had at the hotel, we accommodate our bed and breakfast guests and our Marriott Member buffet at our club lounge. The experience you described with our service is not characteristic of the level of service our associates strive to provide. I will be sharing your concerns with our hotel leaders and management. Again, I am so sorry we did not exceed your expectations. Sincerely, Salwa Almutairi Guest Relations Manager and Reputation Manager
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这家酒店的一切都很好,尽管我要求的客房服务,他们从来就没有来过。但是还是很棒!我住在一间大床房,浴室很干净,酒店的接待也很友好,很乐于助人。对我来说酒店的位置很好。但是客房服务从来没有来过!!!!!!
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回复来自Sheraton Tysons Hotel的Guest Relations ManagerSalwaA341
2019年3月19日已回复
Dear asad97x, Thank you very much for taking the time to share your valuable great feedback. I enjoyed reading your great feedback regarding the Guest Service Staff. We are very sorry room service never came.This is certainly an unusual matter that rarely occurs with our hotel, however; that does not excuse it or make light of the problem. I will make sure we acknowledge and accommodate all our guests. Please do not hesitate to stay with us should your travel plans brings you back to the Tysons area. Warm Regards, Salwa Almutairi Guest Relation and Reputation Manager
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请注意!!他们会毫无理由地向你收费, 粗鲁的客服。我在2018年10月20日入住, 通过喜来登网站支付了所有费用。1 0月 3 0日, 大家都被收了 7 0 0美元 !!!由于系统从 SPG切换到万豪。好吧, 我明白, 前台非常粗鲁的处理这一切, 但得到了退款。2018年11月2日退房。6个月后的今天 (2019年2月18日), 我收到了 (2580 aed) 的喜来登泰森的收费, 在我信用卡上扣了差不多650美元。我给喜来登泰森打了电话, 接待非常粗鲁, 她说我们这边没有交易。我打电话给我的银行, 对收费提出异议,
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回复来自Sheraton Tysons Hotel的Guest Relations ManagerSalwa A
2019年2月25日已回复
Dear 405amanim, Thank you for taking the time to share your feedback. I am sorry to hear that your experience did not meet your expectations. I would appreciate the opportunity to be in touch with you. Your feedback is important to us. Equally important is for me to have a full understanding of your comments. If you have the time to discuss further, I can be reached at 703-448-1234 or at salwa.almutairi@sheratontysons.com. I look forward to hearing from you. Best regards, Salwa Almutairi Guest Relation Manager
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上一页
价位
US$95 - US$384 (基于标准间的平均价格)
其他名称
sheraton premiere at tysons corner hotel tysons cornersheraton hotel viennasheraton tysons cornersheraton viennavienna sheraton
原名为
Sheraton Premiere at Tysons Corner
位置
美国弗吉尼亚费尔法克斯县泰森角
客房数量
449
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