Dear Juice, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the maintenance and odor concerns you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you experienced. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
回复来自Motel 6 Tumwater - Olympia的B rand Experience Team Member6Team
2016年10月4日已回复
Dear Guest, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason we apologize for the disappointment you describe with the expectations of amenities. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.