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波士顿科普利广场万豪酒店
Boston Marriott Copley Place

3,684 条点评
在90家波士顿酒店排名第59
110 Huntington Avenue, 波士顿, MA
旅客 (725)
客房和套房 (349)
餐饮 (26)
12 人正在查看该酒店
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客人1 间客房2 位成人0 名儿童
锁定这些网站中的优惠价格
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价格为合作伙伴提供的每晚平均房费,可能不包含所有税费。 所显示的税费仅为预计。详情请咨询我们的合作伙伴。

关于

在 波士顿 的 90 家酒店中排名第 59
地点
卫生与卫生
服务
优惠度
绿色领袖 银级
酒店设施
游泳池
有健身房的健身中心
餐厅
客房服务
酒吧/大堂
付费Wifi
付费网络
会议室
会议设施
公用Wifi
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
门房服务
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客房特色
空调
套房
家庭房
无烟房
无障碍客房
酒店信息
酒店风格
位于中心地带
风景优美
酒店星级

位置

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100非常适合步行
评分:100/100
167 家餐厅0.5 公里内
56 个景点0.5 公里内
3,684 条点评
845 张照片
55问答
0 个房间贴士

点评

旅行者评分
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这是我们首次到波士顿,这家酒店地理位置完美。酒店位于市中心,通往保诚大厦(Prudential building)的人行通道是避开四月春雨的最佳道路(保诚大厦内有商店和餐厅)。酒店大堂有股好闻的香味,让人像是置身于水疗中心内。房间干净,登记入住方便。将来绝对还会入住这里。
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这酒店还不错,但我们来只是为了开会,一晚就要差不多400美金,这就太贵了。酒店不提供报纸,早餐,没有免费WiFi和停车(停车要40美金一晚),而且房间里的灯光不足。房间的壁龛(即房内墙壁凹进空间)和橱柜里都没有灯光...所以这两个储物空间都没法使用。而且在人走了后,房间里的暖通空调也没法一直开着,我们每次开关温度控制器的时候都很烦。但这房间里的床铺和电视机还不错。
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回复来自波士顿科普利广场万豪酒店的ManagerRowena K
回复时间:2周前
Dear R9687N , Thank you for taking the time to participate in our Guest Satisfaction Survey via social media. We appreciate your honest feedback it is very valuable to us. I have shared all of your comments with all departments involved and Engineering is looking into the HVAC to ensure it is operating correctly. I am glad that you enjoyed the bed and television. Please know that our goal is to provide excellent customer service, we can only do this by listening to the experiences of our guest. Your comments can only assist us with a learning opportunity that will improve our overall service for future customers. Thank you again for taking the time to share your comments with us. Your patronage for Marriott Hotels and Resorts is appreciated.
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这家酒店唯一的优点就是位置很好。也许这就是酒店长期以来没有出资改善酒店内部的原因。酒店的地毯很脏,房间很旧很破,甚至大厅的桌子整晚都不会清理。在这里住的客人体验很差,但是如果你想住在一个繁华商场的中心,有着很多体育俱乐部,那么这家酒店很适合。
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回复来自波士顿科普利广场万豪酒店的Front Office ManagerTimothyF1251
2019年4月5日已回复
Thank you for providing your feedback in regards to your recent stay with us. We take great pride in the high quality service and experiences we are able to provide our guests and I am disappointed that we fell short of achieving that during your recent stay with us. Please know that we will certainly review your feedback in an effort to enhance our guests experiences. Thank you again for your feedback. We hope to have the pleasure of serving you in the near future. Tim Fredericks Front Office Manager Boston Marriott Copley Place
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我和我丈夫在这里度过了一个晚上的假期。我们喜欢它以位置、购物和普鲁丹特尔中心的概念。我们不知道这个周末有一场拉拉队比赛,所以酒店非常繁忙。有一个酒吧叫冠军酒吧。有一点很好的是电视无处不在,可以很方便地观看NCAA三月的疯狂比赛。但是,我们在酒吧找不到座位。我们坐在后面,靠近女服务员的桌子。令人沮丧。我们面前站着一群人。不确定我们是否会继续住这里。
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回复来自波士顿科普利广场万豪酒店的ManagerCherikaM93
2019年3月25日已回复
Dear Karibbean62, Thank you for sharing your valued feedback in regards to your recent stay at the Boston Marriott Copley Place. We are pleased to hear your enjoyed the ambiance that Champions provides. We apologize the seating you desired was unavailable during your visit. During large sporting events there are a large amount of requests due to our restaurant having a sports bar theme, all seating during this time is provided on a first come first serve basis. We certainly understand the frustration you experienced during your stay. While situations like these are unavoidable, we strive to provide the best service possible during these times and I apologize that we fell short of meeting your expectations. If your travels ever bring you back to Boston, we hope you will give us another opportunity to restore your confidence in the Boston Marriott Copley Place. Sincerely, Cherika Manford Front Desk Manager Boston Marriott Copley Place 617-236-5800
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我相信没人愿意呆在这儿,水龙头里的水永远都冰得刺骨,连手都没法洗。客房服务态度很恶劣,一点也不友好,让人觉得非常不自在。我住过那么多酒店,这个可以算是最差的了。墙壁隔音效果奇差,甚至能听到隔壁客房服务人员的敲门声。毫无舒适感可言,通风机吵得就像飞机在你耳边起飞。怎么说呢,可能是为了“追求环保”,所以酒店在环境方面的投入才这么“保守”(便宜)。
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回复来自波士顿科普利广场万豪酒店的Front Office ManagerTimothyF1251
2019年3月16日已回复
Dear TravelingDiaries101, Thank you for sharing your feedback in regards to your recent stay with us. I would like to apologize for your experience. We take great pride in our ability to provide outstanding service that exceeds our guests expectations and it is evident that we fell short of this during your recent stay. We will be sure to pass on your feedback in an effort to make the necessary improvements. Thank you again for your feedback. We hope to have the pleasure of serving you in the near future. Tim Fredericks Front Office Manager Boston Marriott Copley Place
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价位
US$206 - US$925 (基于标准间的平均价格)
其他名称
boston marriott copley place hotel bostonmarriott boston
位置
美国马萨诸塞波士顿后湾区
客房数量
1144
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波士顿科普利广场万豪酒店