Hi Elaine M, hank you for leaving feedback about your stay with us and for choosing our property. It is nice to know that you found our location beneficial for your travel needs. We are dependable and make sure you enjoy your stay with us. I am sorry you had to endure the situation at the lobby and elevator. Your feedback is helpful as we will use this as a tool to improve what we can offer. I';d like to know more about your stay, I sent you a private message, so we can address this accordingly. Again, thank you and I hope to hear from you soon. Best, Zel N. Case Manager IHGService
Hello 192johanb! We want nothing more than to provide dependable value and I'm glad you felt that way! Thank you for highlighting our hotel's walkability and its proximity to the ferries and subway. I also appreciate your high rating for the quality of sleep you had and the service from our staff. You can depend on us to provide joy every time you travel! Can't wait to see you again. Kind regards, Anna R Case Manager IHGService
Dear Guest, Thank you for staying with us at the Holiday Inn Wall Street. We are glad to hear that you enjoyed your stay. We are also glad you enjoyed the area of the Financial District, It definitely is quite more peaceful than staying up by Midtown Manhattan. With that we hope next time you visit NYC you choose to stay around Downtown Manhattan and choose the Holiday Inn Wall Street, once again. Thank you.