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纽约联排酒店 (纽约市)
Row NYC Hotel

24,077 条点评
在498家纽约市酒店排名第386
旅客 (4478)
客房和套房 (1489)
视频 (1)

关于

在 纽约市 的 498 家酒店中排名第 386
地点
卫生与卫生
服务
优惠度
绿色领袖 金级
酒店设施
餐厅
酒吧/大堂
有健身房的健身中心
免费高速WiFi
付费Wifi
公用Wifi
干洗服务
提供上网服务的商务中心
提供早餐
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
套房
无烟房
酒店信息
酒店星级
酒店链接
访问酒店网站
特惠价格:房价省下 25%
酒店优惠信息

位置

全屏
100非常适合步行
评分:100/100
612 家餐厅0.5 公里内
270 个景点0.5 公里内
24,076 条点评
551问答
0 个房间贴士

点评

旅行者评分
  • 6,977
  • 7,886
  • 4,656
  • 2,349
  • 2,209
时节
旅行者类型
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  • 中文(简体)
因为友好和善的酒店前台员工宝拉,我们在纽约联排酒店度过了一段非常美好的时光。她处理问题迅速及时,且态度友善,让我们这次在纽约城的旅行舒适又开心。酒店也很棒,毗邻很多景点,附近饭店也很多。房间干净,床铺舒适。
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回复来自纽约联排酒店的General ManagerROW_NYC_Hotel
回复时间:3周前
Thank you for the fantastic review, Aisté! It's outstanding to hear that your time with us was so pleasant. We love sharing our excellent service with each person who walks through our door and it's team members like Paola who ensure our guests are getting the best level of service. It is also so wonderful to hear that you found our location to be ideal and were impressed by your room! For future reference, we would love to suggest using our convenient Stay n Touch check-in system. We can't wait until your next visit so we can once again share our high-caliber service with you. Have a beautiful day!
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空调机组坏了。房间到处都是坏了的东西。桌椅上到处都是污渍。闹钟坏了。不友好的前台员工。所有钱都花在让大厅看起来漂亮了。附属的美食广场很漂亮、很好。房间和服务绝对不是。
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回复来自纽约联排酒店的General ManagerROW_NYC_Hotel
回复时间:4周前
We appreciate the feedback. We're disappointed that your stay with us was anything less than ideal and that your room wasn't properly refreshed before your arrival. It's also unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.
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我们在这里住了5个晚上。刚入住时,我们对我们所住的标准房间并不满意,因为它很小。我们去了接待处,并升级到了一个豪华大床房,这是更好的。房间干净漂亮,但是,我们的房间是一个位于角落的房间,所以有两个窗户,非常吵。感觉就好像我们整晚都开着窗户,或者就像是住在街上。我们还能听到邻居的声音,但我们不确定这是不是因为那是一个角落里的房间?而且,在淋浴时,只能让水流15分钟后才能有热水。我们洗了几次冷水澡。
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回复来自纽约联排酒店的General ManagerROW_NYC_Hotel
2019年3月31日已回复
Dear Guest, we appreciate the feedback. We're disappointed you had such challenges during your time with us. We regret the problems you had with the sound levels in the rooms and that your stay didn't exceed your expectations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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如果精品酒店对你来说,意味着小而逼仄?那么这个酒店很适合你。我们不得不在这里住一个晚上,因为这是城里唯一的地方!我在八楼订了一间小房间,还可以,但是这个酒店其他的游客听起来好像疯了一样,我整晚都没有睡着,因为隔壁有一些奇怪的人开着电视看球赛、办聚会!我太害怕了,也不敢去敲他们的门,或者是给前台打电话!我再也不会再回到这个酒店了。不过你可以去冒险试一试,祝你好运。
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回复来自纽约联排酒店的General ManagerROW_NYC_Hotel
2019年2月17日已回复
We appreciate you taking the time to share your feedback. It's unfortunate your time with us was less than ideal. We're disappointed you had such challenges with the sound insulation in our rooms. The satisfaction of our guests is important to us so we'll be sure to discuss your feedback moving forward. We hope for the chance to host you again soon so we can share a more positive experience with you.
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房间太小了,几乎和浴室一样大,梳妆台和床之间基本没有走路的空间。如果你身高超过5英尺8英寸,那这里的床对你来说就会显得很短。我们在房内移动时不得不从床上爬来爬去,因为实在是没空间可以走,也许只有那些体型小于4号的人才能从梳妆台和床之间走过去。房内的暖气噪音很大,我和男朋友被吵的整夜都没睡,而且它离床很近,最多只有一个半手臂那么远,整晚都在发出叮当叮当的噪音。
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与这家酒店合作收集的点评
回复来自纽约联排酒店的General ManagerROW_NYC_Hotel
2019年1月26日已回复
Dear Guest, We appreciate your feedback. It's unfortunate your time with us was less than ideal. We regret that our rooms didn't meet your expectations. We do offer a variety of room sizes and would be happy to help you choose one which better suits your needs next time. We look forward to hosting you again soon so we can share a more positive experience with you.
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价位
US$156 - US$370 (基于标准间的平均价格)
位置
美国纽约州纽约市Manhattan时代广场/剧院区剧院区时代广场中城西中城区
客房数量
1331
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