We're pleased to see that you had an overall wonderful visit! Thanks for taking the time to share some details about your stay. I'm happy you had the opportunity to enjoy some restaurants nearby! Thanks for rating us -- we're looking forward to welcoming you back again in the future. All the best, Andrew Verburg, Director of Front Office Operations
John, I'll make sure Sharon reads this review! Our team will always be here to make sure you feel right at home. Thank you for the five-star review. We'd love to see you again! Best, Andrew Verburg, Director of Front Office Operations
Yvonne, thank you for your honest feedback! I'm very happy to hear that you had a great overall stay. We're looking forward to welcoming you back. All the best, Andrew Verburg, Director of Front Office Operations
Thank you for your feedback; we appreciate you taking the time to submit a review as we use it as a means to improve. We're thrilled that you loved our location and guest rooms. We look forward welcoming you back soon and to Make it Right. New York Hilton Midtown Krystal Eng Director of Hotel Operations NYCNH-Front_Office_Leadership@hilton.com
Thank you for choosing the New York Hilton Midtown and for sharing your feedback in regards to your recent experience. We appreciate your feedback and are disappointed to hear that the service you received did not meet your expectations. We at the New York Hilton Midtown consistently strive to achieve high standards of service and regret we failed to meet your expectations on this particular occasion. We would certainly like to further discuss your experience so we may prevent future recurrences of this nature. If you would be so kind to provide us with a direct contact number or email; so we may speak with you further on how we can make it right. Thank you again for your taking the time to provide us feedback from your past stay. We look forward to hearing from you soon. New York Hilton Midtown Krystal Eng Director of Front Office Operations NYCNH-Front_Office_Leadership@hilton.com