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Hotel Riu Plaza New York Times Square (纽约市)

3,896 条点评
在499家纽约市酒店排名第129
旅客 (2959)
客房和套房 (622)
视频 (3)
卓越奖

关于

在 纽约市 的 499 家酒店中排名第 129
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
客房服务
免费网络
餐厅
酒吧/大堂
有健身房的健身中心
付费Wifi
会议室
会议设施
干洗服务
提供上网服务的商务中心
提供早餐
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
客房内冰箱
空调
套房
家庭房
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
Modern
位于中心地带
酒店链接
访问酒店网站
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酒店优惠信息

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100非常适合步行
评分:100/100
624 家餐厅0.5 公里内
262 个景点0.5 公里内
3,895 条点评
394问答
0 个房间贴士

点评

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  • 中文(简体)
酒店真的很棒,工作人员非常友善,房间很干净,电梯很快,而且维护保持的很好。从我个人角度来看,唯一的缺点是$250的押金,这点我完全理解,但我觉得应该事先和客人确认一下,因为在我入住期间,我看到一些客人根本不知道有这回事。所以为了避免尴尬还是提前确认告知一下比较好。
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回复来自Hotel Riu Plaza New York Times Square的Online Reputation ManagerRiuHotelsandResorts
回复时间:1周前
Dear Paul, Thank you so much for taking the time to write such a glowing review, here on TripAdvisor. We are thrilled to hear that your RIU experience did not disappoint and that you had such an amazing experience. Thank you for staying with us and for enumerating the good and the opportunities to improve which certainly will be shared with our management team. It was a pleasure to host you as our guest and we look forward to welcoming you back soon! With our best wishes we remain, Hotel Riu Plaza New York Times Square Online Reputation Manager
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地理位置,地理位置,我们从纽约中央火车站走到这里。我们能早点办理入住手续,放好行李。从酒店看到的景色很美。酒店大厅很大,总是热闹非凡,大厅座位非常舒适,提供给等待下一次旅程的人。这里的附属酒吧是一个喝一杯,观看纽约城市的好地方。我们步行到现代艺术博物馆、洛克菲勒中心、时代广场,真的是一步之遥。晚上我们走到百老汇去看演出。房间舒适、现代化、干净、崭新。房价内的早餐非常棒。享受吧!
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回复来自Hotel Riu Plaza New York Times Square的Online Reputation Manager RiuHotelsandResorts
2019年2月12日已回复
Dear Storyteller15122, Thank you for sharing such a lovely review! We are glad to learn that you had a fantastic experience during your stay at our Hotel Riu Plaza New York Times Square! We appreciate all your positive feedback and are pleased to read that you were satisfied with almost all of our products and services! It was our pleasure taking care of you! We hope to see you soon in one of our worldwide hotels in the future! Greetings, Hotel Riu Plaza New York Times Square Online Reputation Manager
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11月,我们夫妻二人住在这个酒店,就是想庆祝一下我的生日。这个酒店非常的有爱,拥有非常便利的位置,还有暖心的服务人员。早餐是真的很棒,为了庆祝我的生日,我们还在房间里喝了一瓶香槟,吃了一些巧克力呐。必须向大家推荐一下,而且下次我们一定还会在这里入住的!
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回复来自Hotel Riu Plaza New York Times Square的Online Reputation Manager RiuHotelsandResorts
2019年1月18日已回复
Dear angharadthoma, Thank you for choosing us as your hostesses to celebrate your birthday! Also, thank you for your wonderful review. It was a pleasure looking after you, the team and I will look forward to welcoming you back again in the near future to bring you another great experience! Best of greetings! Hotel Riu Plaza New York Online Reputation Manager
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我们等了两个小时才等到我们的房间。我们登记入住时间大概是下午3点钟,但我们多次去前台询问后实际上我们进入到我们房间的时间是下午五点钟。这里有个问题就是有两扇门可以进入房间,这个前台并没有告知我们,房间外面的门锁起来了我们的钥匙打不开。我们又去了前台两次他们才来修好了。他们没有给我道歉!这是我们第三次住在RIU酒店。这家酒店没有达到其他RIU酒店的标准。不要被这骗了。虽然这也是RIU品牌的酒店但是这里远比其他的RIU酒店水准要低。
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回复来自Hotel Riu Plaza New York Times Square的Online Reputation ManagerRiuHotelsandResorts
2018年12月18日已回复
Dear Mark, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your feedback and for expressing your concerns. As a global brand, we strive to maintain consistent levels of quality in all our hotels throughout the world. As a repeating client you might know that we are committed to provide excellent quality of our products and services to our guests. For this reason we are sorry to learn that this time your experience did not live up to what you usually expect from us and that you have left our hotel thinking otherwise. Please be assured that we have sent your comments and suggestions to the respective heads of departments involved and actions would be taken to address all your concerns. It is our most sincere hope to have the opportunity to welcome you back again to one of our worldwide available hotels in the future, so that we can provide a more satisfactory experience. Until then, I wish you all the best. With our best wishes we remain, Hotel Riu Plaza New York Times Square Online Reputation Manager
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当我们入住时,几乎没有人向我们打招呼,也没有人带着微笑,更没有人对我们说“欢迎入住本家酒店,我们希望你在这里过得愉快”。尽管我们付了很多的钱,但我们没有感觉到任何温暖。那位把我们的行李拿上来的先生很和蔼,我们在大厅里见到他时,他脸上总是挂着微笑。我真希望我能知道他的名字。他给我带了一桶冰来敷我受伤的膝盖。房间相对比较干净,虽然淋浴地板上有一些黑点,但我们花了几分钟才明白一件事,只有你把房间钥匙插入墙壁插槽里,房间里才有电。我以前从未经历过这样的事情。床和枕头很舒服。酒店位置靠近时代广场和不错的餐厅,所以还是个很不错的酒店。
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回复来自Hotel Riu Plaza New York Times Square的Online Reputation ManagerRiuHotelsandResorts
2018年11月29日已回复
Dear MsLisaS, Thank you for sharing your opinion with us! We are pleased to read that you enjoyed our location, in the heart of Manhattan, felt comfortable in your room and appreciated the kind gesture one of the members of our staff. However, we are very sorry to read that you expected a warmer welcome. For us, is vital to make our guests feel at home and it saddens us to hear that you left our hotel thinking otherwise. We will share your opinion with the corresponding department to follow up. We will be delighted to receive you again at Riu Hotels & Resorts. With our best wishes we remain, Hotel Riu Plaza New York Online Reputation Manager
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上一页
价位
US$231 - US$484 (基于标准间的平均价格)
位置
美国纽约州纽约市Manhattan时代广场中城西地狱厨房
客房数量
647
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