回复来自Four Points by Sheraton Ventura Harbor Resort的Director of SalesJames B
2017年10月30日已回复
Dear Jenny201110, Thank you for taking the time to post your comments and the 4 stars. We are delighted you enjoyed your recent visit and we look forward to welcoming you back soon. Sincerely, James B. Director of Sales
回复来自Four Points by Sheraton Ventura Harbor Resort的Director of SalesJames B
2017年10月10日已回复
Dear Fred1021, Thank you for taking the time to post your comments and for the 4 stars. We are delighted you enjoyed your time with us and we look forward to welcoming you back soon. Sincerely, James B. Director of Sales
回复来自Four Points by Sheraton Ventura Harbor Resort的Director of SalesJames B
2017年9月15日已回复
Thank you for your kind words and the 5 Stars. We are delighted you enjoyed your time with us and we look forward to welcoming you back to the Harbor soon. Sincerely, James B. Director of Sales
回复来自Four Points by Sheraton Ventura Harbor Resort的Director of SalesJames B
2017年8月24日已回复
Dear troutmonger, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Four Points by Sheraton Ventura Harbor Resort. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your inconveniences. I have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Ventura. Sincerely, James B. Director of Sales