Hi TeamJJT! Glad you had a great stay with us here at the Aloft Philadelphia Downtown and thank you for the five bubble review. I will be sure to let Maurice and the rest of our Front Desk Talent know how well they are doing. Enjoy the rest of your summer and please come back and stay with us again. Roshan A-List Operations Manager Aloft Philadelphia Downtown
Hi Raj G! So glad that you and your family had a fantastic stay with us here at the Aloft Philadelphia Downtown. Thanks for the positive review and shouting out our Team. I’ll be sure to let Keki know how much her hospitality meant to your trip. Enjoy the rest of your summer and please come back and stay with us again. Roshan A-List Operations Manager Aloft Philadelphia Downtown
Hello 984eds, Very sorry to read that you did not fully enjoy your experience with us. I apologize that we let you down your service expectations and did not deliver the awesome stay you deserve. I will be reviewing your feedback with our Operations Team to figure out how we can improve and better serve you in the future. Unfortunately we are not able to access your contact info through the TA platform. So, I would encourage you to please contact myself or the Front Office Manager here at the hotel directly so that we can further address your complaints. Sincerely, Roshan A-List Operations Manager
Hi b0hanh! Thanks a lot for the five bubbles and choosing to stay at our hotel. Have a great summer! Roshan A-List Operations Manager Aloft Philadelphia Downtown
Hey titanv2019! Thanks for the five bubble review and shouting out our friendly Talent here at the Aloft Philadelphia Downtown. Glad we were able to turn your rocky start into a great experience. I'll be sure to let Kekian know. Have a great summer and please come back and stay with us again! Roshan A-List Operations Manager Aloft Philadelphia Downtown