Will the rooftop pool be open in October \

Refrigerator

is there a washer and dryer available onsite?

The Hotel Website says no cancellations if after one day from booking. Is that true? Is hotel reservations have an associated trip insurance then? Also where does Hotel Valet park guests vehicles?

Good Evening, Wondering how could possibly get a return call from the Reservation Manager? I has erroneously booked a non refundable rate on a room that I had booked and was also double charged. I have called a number of times today and was promised a call back today… I’ve yet to receive a call back. I’m a Titanium Level customer and have been a loyal patron for many years… So disappointed that this is the level of service I’m receiving from this hotel and for my loyalty. I’ve left my messages and contact phone number and would appreciate the courtesy of a call back to first confirm that I was credited for the double charge and secondly see if I could be also credited for my error in the non refundable booking. I do plan to book for a future date and would love to rebook back at Perry Lane but I’m now concerned about the level of service and followup.