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St. James Hotel, an Ascend Hotel Collection Member (新奥尔良)

1,403 条点评
在170家新奥尔良酒店排名第51
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100非常适合步行
评分:100/100
764 家餐厅0.5 公里内
394 个景点0.5 公里内
点评及其他
1,403 条点评
449 张照片
24问答
0 个房间贴士
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显示包含以下内容的点评
我们在这度过了美好的时光。酒店员工很友好,很殷勤。办理入住的时候,工作人员为我们提供帮助,实际上当她发现当天是我们的纪念日时,还给我们唱了歌。酒店很漂亮,而且历史悠久。唯一要改善的地方我觉得应该是枕头,现在的枕头又平又硬。除此之外,特别的棒。
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与这家酒店合作收集的点评
回复来自St. James Hotel, an Ascend Hotel Collection Member的General ManagerJennifer D
2017年12月15日已回复
Dear kimcJ5064GF, Thank you for the lovely review! Ariel is always happy to sing a song especially when its a special occasion! She is truly a special part of the St. James Hotel. Thank you for the feedback about the pillows. We have had a few complaints recently regarding our pillows which prompted us to upgrade them last week. I am confident that this upgrade will satisfy even the pickiest of sleepers! Best, Jennifer Dragna General Manager (504)304-4000 jdragna@nolahotelgroup.com
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员工很优秀!酒店本身可能需要用油漆刷过,但它仍然是美丽的,不过如果一切再简朴点的话,更能把人带回到那个年代。每天早上会有一份免费早餐,由一个羊角面包和一杯茶/果汁(自选)组成,这些都会送到你的房间。
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回复来自St. James Hotel, an Ascend Hotel Collection Member的General ManagerJennifer D
2017年11月12日已回复
Dear Lisa M, Thank you for the kind words! I will be sure to pass it along to our staff. We appreciate the feedback regarding the paint and have fast tracked the paint project that we had on our list. We hope you decide to visit us again and experience that 'Old New Orleans Charm' that we love as well. Sincerely, Jennifer Dragna General Manager (504)304-4000
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我从事的在旅游业,我可以说100%这家酒店是迄今为止我所见过的最好的服务。我们到达酒店,接待的员工让我们有了家的感觉。我们的羊角面包是热乎的,服务员回答了我们每个问题。我真的从来没有遇到一个酒店的工作人员非常友好和热情。虽然我现在在奥尔良的酒店但是我有了家的感觉。这里的服务员非常的专业应该得到赞美。这正是我们想要一家精品酒店,我们想要的小而温暖的酒店!
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典雅、卓越、非常出色。这家酒店简直是隐藏起来的瑰宝。特别喜欢这种干净的房间,也很喜欢古老的落地窗。前台员工非常棒。酒店位置优越。从酒店到二战博物馆和其他地方都是步行可达。免费早餐会送到房间,这是额外的招待。还会再次入住的。酒店还可以积分。大厅非常漂亮,装饰成了白色,有休息区。下雨天,壁炉和可供阅读的书就可以让人消遣。
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与这家酒店合作收集的点评
我预定了一个不退款不找零的房间。但心脏病发作,两个支架,一个新的心脏瓣膜使我错过了我的旅行。当我打电话去看可以做什么时,他们立即为我将来的访问提供了充分的信用。他们不需要这样做。很棒。
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回复来自St. James Hotel, an Ascend Hotel Collection Member的General ManagerJennifer D
2017年8月31日已回复
Dear Robert S, It is incredibly nice of you to write a review about your recent experience. I believe I am the one that spoke with you and we understand that sometimes these things happen. I know you would have much rather spent that time on a vacation to New Orleans than in the hospital. We are ecstatic to read that you are doing well and hope to see you in the near future! Warmly, Jennifer Dragna General Manager (504)304-4000
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所有照片旅客客房和套房泳池和海滩餐饮商务中心和活动室
Enjoying my big patio in my room!
TripAdvisor 独家授权的专业照片St. James Hotel, an Ascend Hotel Collection Member
The Accessible Room at the St. James Hotel, an Ascend Hotel Collection Member
NASTY TOILET
BED BUG
Dirty return vent
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Would anyone know a direct email address for the hotel please?
It's at the bottom of their homepage. TA won't let me post it
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Is it safe to walk at night around that area ?
Yes, I thought so.
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Good evening Is there a Laundromat or coin laundry in the hotel or quite close to it? I saw laundry or dry cleaning service but I would like to have the information about a self service laundry available not too far from the hotel Thank you
Sorry, no idea. I'm sure the hotel could advise you.
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Does anyone know the best place to park and prices in the hotel's surrounding area?
We used the hotel’s valet parking and walked where we wanted to go for the most part. We did get the car once for an excursion and they brought it in less than five minutes.
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Do you know the name of the $16 self-parking garage
No, but I think it is across the street from the hotel. I chose not to use it because I have heard of frequent break ins regarding cars. I know they have no security at those separate parking areas so I decided to let the hotel take my car.
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11
价位
US$97 - US$398 (基于标准间的平均价格)
其他名称
st james new orleans
位置
美国路易斯安那州新奥尔良中央商务区
客房数量
84
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