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Hyatt Regency Morristown (莫里斯敦)

旅客 (243)
餐饮 (66)
客房和套房 (43)

关于

在 莫里斯敦 的 5 家酒店中排名第 5
地点
卫生与卫生
服务
优惠度
绿色领袖 绿色合作伙伴
酒店设施
餐厅
有健身房的健身中心
免费高速WiFi
酒吧/大堂
客房服务
Spa
会议室
会议设施
公用Wifi
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
机场接送
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
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客房特色
客房内冰箱
空调
套房
无烟房
酒店信息
酒店星级
酒店风格
位于中心地带
中档

位置

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91非常适合步行
评分:91/100
74 家餐厅0.5 公里内
6 个景点0.5 公里内
1,206 条点评
7问答
0 个房间贴士

点评

旅行者评分
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  • 343
  • 251
  • 133
  • 88
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我们住在15楼,那里的景色美极了。房间很干净,客房服务员做事也很有效率。早餐很好,很新鲜。前台的工作人员推荐了很多很好的餐馆。停车也很方便。
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与 Hyatt Hotels 合作收集的点评
回复来自Hyatt Regency Morristown的Managersharon1232015
回复时间:4周前
Good Evening, Thank you so much for taking the time to write this review. We are so pleased you had an enjoyable stay with us. Morristown has so much to offer for dining and nightlife, we are glad you were able to experience it while visiting. If your travels return you to this area we look foward to hosting you again. Warm Regards, Sharon
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我们在这家酒店住了,这家酒店真的是一个很不错的选择。作为会议的参展商,我们真的没有时间离开这家酒店,一切都要依靠于酒店的服务。你真的找不到比这家酒店更好的酒店。这家酒店会满足你所有的需求,我真的非常感谢酒店的团队。
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与 Hyatt Hotels 合作收集的点评
回复来自Hyatt Regency Morristown的ManagerJessicaG6214
2019年5月9日已回复
Good afternoon, Thank you for taking the time to review our hotel following your recent stay. It is through such candid feedback that we continue to improve upon our product and services. Your kind and gracious comments regarding the service you received from our staff are greatly appreciated; all of us here at the Hyatt Regency Morristown are so glad you enjoyed your time with us. While we value all feedback, certainly we enjoy the compliments all that much more! We look forward to welcoming you back in the near future! Warm regards, Jessica
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这是我见过的唯一一家没有遮光帘的酒店。阳光肆无忌惮的照进房间。对于商务人士或者想伴随太阳一起早起的人士,倒也无妨。但是,如果你对光线敏感,那你极可能比预想的时间早起。这对我来说太不爽了。第一次住完之后我就发誓再也不来这里了,结果这次误打误撞又订了这里。第一次入住的时候,就经历了加热器太吵无法入睡的窘境,不得已换了房间。酒店管理者对于酒店设施管理的并不好。简单地说,这家酒店就是凯越品牌的污点。
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回复来自Hyatt Regency Morristown的Guest ServicesShameeraV2
2019年4月29日已回复
Thank you for taking the time to review our hotel following your recent stay. We take each review we receive quite seriously as our success is measured by your feedback. With that said, I would like to apologize on behalf of the entire hotel that our guest rooms did not meet your expectations. Your satisfaction is extremely important to us and we appreciate your comments. While I understand that my apologies do not change your experience, please know that we are continuously making hotel improvements to ensure that our product will be more in line with your expectations, as well as ours, in the near future. If I may be of any future service, please do not hesitate to contact me. I sincerely hope we have the opportunity to welcome you back to our hotel in near future so that we can regain your confidence and valued patronage. Warm regards, Shameera
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这家凯悦酒店看起来有一定程度的磨损,没有达到我曾住过的其他凯悦丽晶酒店的水准。一张床的床单上有各种斑点,但幸好我可以呆在另一张床上,这张床很好。没有额外补充的卫浴用品。
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与 Hyatt Hotels 合作收集的点评
回复来自Hyatt Regency Morristown的Guest ServicesShameeraV2
2019年4月1日已回复
Thank you for taking the time to review our hotel following your recent stay as our success is measured by your feedback. We take each review we receive quite seriously and we are grateful you shared your comments with us. On behalf of the entire hotel we want to extend our sincerest apologies that your guestroom did not meet with our standards. Rest assured that our Senior management team is aware of the condition issues and are working to rectify them. Please know all concerns have been shared with our management team for follow-up and future planning. We hope to have the opportunity to have you as a guest again so that we may regain your confidence. Should you consider this, please do not hesitate to contact the guest services team so that we may ensure your next stay is more enjoyable. Again thank you. Warm Regards, Shameera
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我没有期待任何独特的东西,但我对凯悦酒店最起码的期望是一个干净舒适的空间。沙发上、门上、被子上、破烂的地毯上,到处都是污渍,真恶心,所以我们决定离开酒店回家。我们向前台投诉,第二天又联系了凯悦酒店。他们告诉我酒店的人会联系我,但是已经2天了,我还是没有接到电话。
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与 Hyatt Hotels 合作收集的点评
回复来自Hyatt Regency Morristown的Reservations ManagerHRMorristown
2019年1月29日已回复
Good afternoon, Thank you for taking the time to review our hotel following your recent stay. We take each review quite seriously as our success is measured by your feedback. With that said, I am deeply sorry to hear of the condition of your guest room during your stay. Certainly, this is not the type of guest experience we are trying to provide. While I understand that my apologies do not change your experience, please know that your comments have not gone unnoticed and have been reviewed with our management team for an immediate follow-up. Our General Manager will be reaching out to you shortly if he has not already, in order to discuss your recent stay in further detail and express our sincerest apologies on behalf of the entire hotel. Warm regards, Jessica
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价位
US$131 - US$316 (基于标准间的平均价格)
其他名称
hyatt morristown hotel morristownmorristown hyatt
原名为
Headquarters Plaza Hotel
位置
美国新泽西莫里斯敦
客房数量
256
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