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Home2 Suites by Hilton Albuquerque/Downtown-University (阿尔伯克基)

旅客 (93)
客房和套房 (43)
视频 (1)
卓越奖

关于

在 阿尔伯克基 的 145 家酒店中排名第 19
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
免费停车
免费高速WiFi
含早餐
有健身房的健身中心
会议室
会议设施
允许携带宠物 (可带狗/宠物)
公用Wifi
室内游泳池
干洗服务
接驳车服务
提供上网服务的商务中心
提供早餐
无烟酒店
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
自助式洗衣服务
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客房特色
客房内冰箱
微波炉
空调
套房
家庭房
小厨房
无烟房
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特惠信息:套餐优惠
酒店优惠信息

位置

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38推荐乘车
评分:38/100
11 家餐厅1 公里内
0 个景点1 公里内
联络
1660 University Blvd NE, 阿尔伯克基, NM
以当地语言显示的名称/地址
如何前往
阿布奎基国际机场7公里
圣塔非机场75公里
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769 条点评
0问答
0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
我们一开始办理入住手续的时候,发现前台都没有行李工,然而酒店里的工作人员居然还有脸反驳,笑死我了。我们试了三次以后才找到一部很旧的行李车。那个危险的老古董轮子都不怎么好用了,推都推不动。还有浴室的地板一有水就超级滑。我洗完澡出来就滑倒了,还进了急诊。从头到尾酒店没有任何工作人员来查看我的情况。第二天退房之前居然就没有咖啡供应了。在这里住得很糟心,我以后再也不会住这种所谓的希尔顿了。
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回复来自Home2 Suites by Hilton Albuquerque/Downtown-University的Front Office ManagerRonnie D
2017年10月31日已回复
Thank you for sharing your experience about our hotel. Unfortunately, it seems you had a bad experience. Please allow us to give our sincere apologies to you that we weren't up to part in a few areas. I would also like to address some of your areas with the hopes that this would bring some resolve to your situation. As we know so much has changed throughout the years, the language has change and what once meant one thing is either something else or means something different. Our front desk associates are use to the term "luggage cart" and was probably confused by the term "bell good" which was used. We have upgraded the luggage carts and apologize that they hadn't quite come in while you were staying here. As for the shower experience it should have been a call to check on you the following day and we do apologize to you for that. If there is anything we can do to fix this please contact us.
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我们在一个例外的情况下住在了这里。不要订在电梯旁的房间。我们可以听到电梯里客人的谈话。我和我妻子都是浅睡者。每次我们睡觉的时候,我们都会被那些听起来就像在我们身边的谈话吵醒。除此之外,房间很干净,价格很好,工作人员也很乐于助人。下次我们还会住在这里,但不住电梯旁边的房间。
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与 Home2 Suites by Hilton 合作收集的点评
回复来自Home2 Suites by Hilton Albuquerque/Downtown-University的Front Desk AgentJocelyn C
2017年10月15日已回复
Home2 would like to thank you for taking the time to fill out our survey. We are pleased to hear you have enjoyed your stay. We will do our best to better accommodate you a room away from the elevator. We would like to also thank you for choosing Home2 Suites by Hilton and we hope to welcome you home in the near future!
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对于家庭而言是新墨西哥州最好的酒店,去市区非常便捷,五分钟到机场的距离,5分钟到住宅区的距离。旁边的公路和自行车车道非常适合慢跑。高质量的补充早餐,非常好的咖啡挑选,厨房总是整洁,随时准备好做饭,我总是为我的客人预定这间酒店,我的客人们也非常开心的入住和离开,没有任何问题。
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与 Home2 Suites by Hilton 合作收集的点评
2017年10月3日已回复
Home2 Suites would like to thank you for taking the time out of your day to fill out our survey. We are very close to the two main interstates (I-25 & I-140). We do provide complimentary breakfast every morning and have 24 hour hot water, coffee, and hot cocoa. We also have a Media Center which contains of three different game consoles, and are more than welcome to enjoy movies as a family. We do provide an indoor heated pool and 24 hour Fitness facility with spin cycles. If you are more of and outdoor person, there is a bike trail if you would like to go for a walk with the family or a morning/evening workout. We also provide a business facility for all our business travelers. We would like to thank you for choosing Home2 Suites by Hilton and look forward to welcoming you home in the near future. Thank you!
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不可能有更多的期待。工作人员亲切而有爱心,房间干净宽敞。他们非常照顾他们的客人,我现在也不奇怪为什么他们能在周二和周三晚上房间就售罄了。
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我的妻子和我都喜欢这个地方。大堂宽敞,美丽、通风的房间,提供真的盘子和餐具,真的炉子和洗碗机(好的,我们对洗碗机没兴趣)。我会期待为这个地方消费更多。位于I-40和I-25的十字路口,您一定能够找到它。
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与 Home2 Suites by Hilton 合作收集的点评
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价位
US$121 - US$342 (基于标准间的平均价格)
原名为
Four Points Albuquerque Midtown
位置
美国新墨西哥阿尔伯克基
客房数量
123
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