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普罗维登斯希尔顿酒店
Hilton Providence

旅客 (95)
客房和套房 (66)
泳池和海滩 (2)

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卫生与卫生
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绿色领袖 银级
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游泳池
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餐厅
有健身房的健身中心
免费高速WiFi
酒吧/大堂
付费Wifi
付费网络
会议室
会议设施
公用Wifi
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
门房服务
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98非常适合步行
评分:98/100
75 家餐厅0.5 公里内
18 个景点0.5 公里内
1,418 条点评
17问答
0 个房间贴士
旅行者评分
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老旧的酒店,床在20年前就需要更换了。食物非常糟糕,我是要三分熟,结果做得又老又干,服务台员工看上去很迷茫,对问题毫无帮助,而那个问题很明显是和前台有关的。不会再来这里住了。
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与 Hilton Hotels & Resorts 合作收集的点评
回复来自普罗维登斯希尔顿酒店的General ManagerSocrates R
2017年11月28日已回复
Dear Valued Guest, Thank you for taking the time to review your recent experience with us. We apologize that your stay was not up to your expectations and that your food was not delivered as you ordered it. I can assure this is not the norm for us and I'll be working with our executive team to solve this issue. We are also glad to mention that we are currently renovating the hotel to offer a better experience in the future. We appreciate your business and hope to see you again to make up for your unpleasant experience. All the best, Hilton Providence Socrates Ramirez General Manager
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在洗澡的时候,肥皂水排不掉,于是浴缸里是满满的冒着肥皂泡泡的,脏了的水。我在这家酒店待了三个晚上,然后我不得不面临了这个问题两天。第一天,我在房间里留了张字条说明了这个问题。这个排水问题没有得到解决所以我又得在洗澡的时候面临了同样的问题。第二天,我下楼去了接待处,我向接待处的女孩解释抱怨了这个问题。她很随意地回复道她会把这个问题解决的,连道歉都没有。终于到了第三天,浴缸的排水问题解决了,我终于能好好洗个澡了。考虑到之前两天的浴缸排水问题,希尔顿必须得偿还我一半的住宿费用。
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与 Hilton Hotels & Resorts 合作收集的点评
回复来自普罗维登斯希尔顿酒店的General ManagerSocrates R
2017年11月19日已回复
Dear Valued Guest, Thank you for taking the time to review your recent experience with us. We apologize that you were disappointed about your stay due to the drainage problem. I can assure you this is not the norm for us. I will review this issue with our executive to ensure a better experience in the future. We appreciate your business and hope to see you soon! All the best, Hilton Providence General Manager Socrates Ramirez
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我们选择住在阿特威尔斯的希尔顿·普罗维登斯,因为那里的地理位置很方便,步行到联邦山和市中心购物区都很方便。我们希望不久的某一天在这里计划另一次旅行。
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与 Hilton Hotels & Resorts 合作收集的点评
回复来自普罗维登斯希尔顿酒店的ManagerSocrates R
2017年11月11日已回复
Dear Nancy, Thanks for taking the time to review your recent experience with us. We are delighted to read that you enjoyed your stay and our location near Federal Hill, Downtown and Convention Centers was convenient for you. We hope to see you soon! All the best, Hilton Providence Socrates Ramirez General Manager
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我们在这里住了4个晚上。当我们第一次入住时,我们得到的是一个没有办公桌的房间,因为我需要工作,所以前台为我们换了一间房间,没有任何问题。房间很宽敞,干净,员工很友好,很随和!我们甚至意外地留下了一些商品,他们很快就给我们送来了,很棒的客户服务。我对这家旅馆仅有两点建议:作为经常出差的人,房间里没有冰箱是相当困难的。此外,在任何地方都没有挂毛巾的钩子。
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回复来自普罗维登斯希尔顿酒店的General ManagerSocrates R
2017年10月29日已回复
Dear Capo44, Thank you for taking the time to review your recent experience with us. Guest feedback is the best way for us to provide exceptional guest service. I am very happy to know that the front desk staff was friendly and accommodating. It's our pleasure to make your experience memorable. The next time you stay with us you may request a fridge upon check in and we will have it sent to your room. We hope to see you soon! All the best, Hilton Providence Socrates Ramirez General Manager
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参加了一个工作活动,我和同事在喝完鸡尾酒后几个小时都生病了。我在浴室里度过了一个糟糕的夜晚。这家饭店的餐厅很贵,甚至不太好。除此之外,一切都还好。
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与 Hilton Hotels & Resorts 合作收集的点评
回复来自普罗维登斯希尔顿酒店的General ManagerSocrates R
2017年10月21日已回复
Dear Valued Guest, Thanks for taking the time to review your recent experience with us. Guest feedback is the best way for us to provide great guest service. We apologize that you were disappointed about our in-house restaurant. We hope to see you again to make up for your unpleasant experience. All the best, Hilton Providence Socrates Ramirez General Manager
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上一页
Are the hotel rooms sound proof?
Nope. Definitely could hear the folks next door creating the next generation.
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Are the hotel rooms sound proof?
They are more soundproof than most! It's really a wonderful place to stay!
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What is the cheapest transportation for two from Boston Logan?
the cheapest is the train but if your hotel is not close to the train station, I would take Uber
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Can you advise the best email to contact the hotel directly?
We got the hotel via Booking com. They can interface with you to the hotel if needed.
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I don't think they would provide a shuttle from providence to Newport as it is at least 1/2 hour to 45 minutes away from providence. Uber or oy ft would be your best options. Have fun at the festival!!
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价位
US$152 - US$367 (基于标准间的平均价格)
其他名称
hilton providence hotel providencehilton hotel providenceprovidence hilton hotel
原名为
位置
美国罗德岛普罗维登斯Downtown Providence
客房数量
274
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