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100非常适合步行
评分：100/100
166 家餐厅0.5 公里内
91 个景点0.5 公里内
3748 条点评52问答0 个房间贴士
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酒店非常华丽，完美地坐落于河滨步道。在酒店遇到4个问题 1.)阳台上只有一把椅子俯瞰河滨步道；2.)淋浴阀坏了；3.)星巴克冷藏柜附近有动物尸体的气味；4.)我要求中午退房时，立即给我退了房。一切都很快得到了解决，除了可能是最容易处理的，放回阳台上缺少的椅子。
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回复来自Hilton Palacio del Rio的Public Relations ManagerHiltonTracieA
2019年8月29日已回复
Dear R1509GJrobertf Thank you so much for taking time to write about your experience with us. Your feedback is appreciated though not typical of a guest stay. Please accept our sincerest apologies for not providing the 5 star stay you deserve. Your comments have been shared with our team members for continued training purposes. We hope to see you again where we can make it right. Until then we wish you happy travels. Kindest regards, Tracie
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这家酒店很现代，房间和公共区域很棒。但是，浴盆/淋浴不怎么时髦。这么棒的酒店，却被淋浴煞了风景，真遗憾。我的一个建议是，不要花费44美元/天去享受代客泊车服务，城里面有很多停车的地方。
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回复来自Hilton Palacio del Rio的Public Relations ManagerHiltonTracieA
2019年8月1日已回复
Dear xxBAG, Thank you for taking time to write a review and let us know what we got right! Your comments are appreciated and will be shared with our team members. We apologize for your less than perfect shower that you deserve. This is not typical of a guest experience, and hope you give us the chance to make it right. We hope to see you again on your next visit to San Antonio. Until then, we wish you happy travels! Kindest regards, Tracie
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没有任何免费的设施，泳池一股消毒水的味道，但是挺干净的。餐厅很贵，电梯很差劲。这里居然不提供早餐，让人难以置信。位置很好...我从没去过服务和设施这么差的希尔顿酒店。得让我适应一会。
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回复来自Hilton Palacio del Rio的Public Relations ManagerHiltonTracieA
2019年7月22日已回复
Dear B1540TZmaxm, Thank you for taking time to let us know about your experience with us. We apologize for not providing a perfect stay which you deserve. Your comments will be shared with our team for continued training on clearer communication with our guests. We also apologize for your experience with our unique elevator system. At times the touch screens are not as sensitive, and we are having our Engineering Team take a look at the sensors. They are intended to make things more convenient, not more frustrating. Thank you again for your feedback and we hope to have the opportunity to regain your trust the next time you visit. Until then, we wish you safe travels. Kindest regards, Tracie
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我妻子和我最后一秒才决定去圣安东尼奥。我们的入住非常棒。员工从服务到管理人员都很友善，有帮助且专业。期间我们和一个神经病起了点小争执，酒店前台和保安迅速帮我们解决了。为了补偿造成的不便，酒店还赠送了早餐。早餐很不错，员工帮忙的积极性则更高了。我向所有来圣安东尼奥的人推荐这里，你们不会失望的。酒店坐落于河畔步道旁，紧邻露天剧场，离很多商铺餐馆也很近。
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回复来自Hilton Palacio del Rio的Public Relations ManagerHiltonTracieA
2019年7月15日已回复
Dear jamesmP2232FA, Thank you for taking time to write a 5-star review! Your compliments are appreciated and will be shared with our team especially front desk, food & beverage and security team members. We're relieved to know everything turned out for the positive as well! Additionally, the River's Edge Cafe + Patio Bar prides itself on a unique menu, especially its breakfast buffet. Glad to hear it did not disappoint your taste buds! The next time you're in San Antonio, we hope you choose to stay with us. Until then, we wish you happy travels! Kindest regards, Tracie
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非常享受我们的住宿!他们说一分价钱一分货，我们得到了最棒的体验!从工作人员到床铺都非常棒!对于去河滨步道乃至圣安东尼奥来说，地理位置可以说是完美
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价位
US$152 - US$436 （基于标准间的平均价格）
其他名称
hilton palacio del rio hotel san antonio, hilton hotel san antonio, hilton san antonio, palacio del rio hilton, san antonio hilton
位置
美国德克萨斯州圣安东尼奥市Downtown
客房数量
485
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获取详情页 关于Hilton Palacio del Rio的常见问题
Hilton Palacio del Rio附近有哪些热门景点？
附近的景点包括河滨步道（距此地 0.3 千米）、阿拉莫（距此地 0.4 千米）和The Magicians Agency Theatre（距此地 0.3 千米）。
Hilton Palacio del Rio附近有哪些餐厅？
交通便利的餐厅包括Biga on the Banks、Zinc Bistro and Wine Bar和Las Canarias Restaurant。
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