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弗拉格斯塔夫大使套房酒店
Embassy Suites by Hilton Flagstaff

旅客 (152)
客房和套房 (93)
餐饮 (13)

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地点
卫生与卫生
服务
优惠度
绿色领袖 绿色合作伙伴
酒店设施
游泳池
有健身房的健身中心
酒吧/大堂
含早餐
免费高速WiFi
付费网络
会议室
会议设施
室外游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
自助式洗衣服务
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客房特色
微波炉
空调
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家庭房
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特惠信息:套餐优惠
酒店优惠信息

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79相对适合步行
评分:79/100
22 家餐厅0.5 公里内
1 个景点0.5 公里内
1,761 条点评
13问答
0 个房间贴士
旅行者评分
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阅读此评论。我们旅行的原因是为了参加我们的儿子毕业于NAU的毕业礼。到达的时候,酒店的房间都满了。让我们很惊讶的是没有员工帮忙修理厕所和冰箱。房间里还找到从前客人留下的衣服。我们对整体的逗留感到失望。
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与 Embassy Suites Hotels 合作收集的点评
回复来自弗拉格斯塔夫大使套房酒店的General ManagerMisty M
2017年5月30日已回复
Dear Gamy123, Thank you for taking the time to write a review about your recent stay with us. I am so sorry that we did not help you with your toilet or fridge. I am also sorry that you found clothing from a previous guest in your suite. This is unacceptable and I will review this with the staff for improvement. Thank you again and I hope you will give us another try in the future. Yours in Hospitality, Misty Medina
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酒店需要好好翻修和清洁一下,如果有条件的话甚至可以蒸洗一下。这种大酒店里的早餐却很一般。我是希尔顿酒店的粉丝,但是这家酒店真的很难让我觉得有多好。如果你想在弗拉格斯塔夫找一家附带早餐而且还在主街道上的酒店,那可以考虑一下这家酒店,但是我是绝对不会再来了。
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与 Embassy Suites Hotels 合作收集的点评
回复来自弗拉格斯塔夫大使套房酒店的General ManagerMisty M
2017年5月14日已回复
edk953, Thank you for taking the time to write a review about your recent stay at my hotel. I am so sorry that you did not enjoy your stay with us. I hope at least you found our service to be acceptable. I sincerely hope that you will give us another try in the future if ever in Flagstaff again. Yours in Hospitality, Misty Medina
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这家酒店在穿城而过的主干道上。员工在办理入住手续时非常礼貌,当我们经过时,他们总是会跟我们打招呼。房间很干净。经理特餐吃起来很棒,但是你也可以点其他饮料和小吃,都很方便。从这家酒店步行到好几个吃饭的地方都很便捷。
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我通常喜欢住国宾套房。但这次没有,这里的人员看起来十分竭力的服务来满足品牌要求,可实际上达不到希尔顿的标准,他们似乎并不怎么乐于服务,早餐也不怎么样,总的来说这不是一次很好的经历!
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与 Embassy Suites Hotels 合作收集的点评
回复来自弗拉格斯塔夫大使套房酒店的General ManagerMisty M
2017年3月26日已回复
Jim K, Thank you for taking the time to write a review about your recent stay. We strive to be the cleanest and friendliest hotel in Flagstaff and I am sorry that you did not have this experience. I hope you will give us another chance in the future as we would love to have you back. Yours in Hospitality, Misty Medina
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我们之前在这里住过,印象更加深刻。前台工作人员十分优秀。他们在看到我们带了2个孩子和很多行李后,给我们安排了一楼的房间。他们给我们的款待可以给5颗星。然而,我们的房间确实需要清洁。墙壁周围地毯上的污垢和灰尘很厚,水槽里的缝隙都是头发,等等。我们第二天没有得到客房清洁服务,我们得自己打电话要毛巾,最后他们每个尺寸的毛巾拿来了2条,而我们需要4条。我们家人感冒了,因此需要干净的毛巾。早餐非常好,我们也喜欢他们这里的设施,但是他们需要保持房间的洁净度。
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回复来自弗拉格斯塔夫大使套房酒店的General ManagerMisty M
2017年3月6日已回复
Thekaplans, Thank you for taking the time to write a review about your recent stay with us. I am so happy my front desk staff took great care of you. Please accept my sincerest apologies for the lack of cleanliness and housekeeping you experienced and know I will address these issues as our goal is to be the cleanest and friendliest hotel in Flagstaff. Thank you again and I hope you will give us another try in the future. Yours in Hospitality, Misty Medina
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I found the staff to be very good at answering questions so email them to find out what is available transportation wise as it may vary from season to season. I would not walk from the train with baggage at that time of the morning. The weather can change fast in that part of the state.
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Are pool towels provided or do I need to bring our own?? TIA
pool towels are always provided. And you can take them up to your room after swimming.
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Do you allow dogs?
I am not sure but most places are accommodating do to the local competition. Sorry I could not answer your question.
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Do you have van service to and from Amtrak station?
The train station is about a 15 minute walk, you can cut through the university campus.. Nice walk on the flat if you've not got too much luggage.
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Is there van pickup to and from the Amtrak station?
Sorry, do not know. Suggest you call hotel. Very friendly. Happy travels!!
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123
价位
US$154 - US$276 (基于标准间的平均价格)
其他名称
embassy suites flagstaff hotel flagstaffflagstaff embassy suites
位置
美国亚利桑那弗拉格斯塔夫
客房数量
119
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