希尔顿夏威夷酒店 Hilton Grand Vacations Club Grand Waikikian Honolulu
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平均 US$633 /晚， 12/14- 12/15
US$942
每晚
US$695
每晚
US$448
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4.0
在 火奴鲁鲁 的 96 家酒店中排名第 48较好
1,917 条点评
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酒店信息
酒店星级
星级评分旨在表明预期的酒店特色、设施和服务水平。 该酒店由 Giata 评级。
酒店风格
池景
码头景观
所说语言
英语, 日语
位置
1811 Ala Moana Blvd., 火奴鲁鲁瓦胡岛, HI
如何前往
非常适合步行
住宿地点按 0-100 分进行评分。 分数越高，旅行者越容易在步行距离内找到餐厅和景点玩乐。
评分：100/100
100
75 家餐厅
0.5 公里内
点评
旅行者评分
- 935
- 598
- 210
- 84
- 90
时节
旅行者类型
语言
已选筛选条件
- 筛选
这个酒店没有任何紧急医疗处理措施！因为酒店的原因，刚拿到的浴巾上有蜜蜂🐝，被蜇了之后酒店推卸责任，所有工作人员态度恶劣，甚至没有一句道歉，来入住的客人要小心自己没有一丝疾病，不然出了安全问题酒店只会说最多帮你call911！自求多福吧
I stayed at this hilton for 2 nights，but this experience left me deeply disappointed. I rented a towel by the poolside, only to be stung by a large bee moments after receiving it, causing me excruciating pain. What infuriated me even more was the absence of any safety personnel near the pool, and the hotel's complete lack of response to such an emergency situation.
I approached several staff members by the pool, but their responses were inconsistent and unhelpful. They directed me from one place to another, showing no willingness to take responsibility for my injury. Eventually, one staff member managed to find a security guard, who unfortunately claimed they can do nothing in this situation. To my disbelief, the hotel had a medical room, but it had been closed for the past two days with no doctor on duty. The hotel staff seemed to have no solution to this problem, stating that they had no control over the presence of bees.
Frustrated, I decided to seek assistance from the front desk manager, but their response only deepened my disappointment. They simply told me to approach the security guard, showing a complete lack of concern for my safety. I couldn't help but wonder how they would handle a medical emergency at night without any medical personnel present. Their answer was simply to call 911. It is disheartening to see a renowned and established hotel brand like Hilton disregard the safety of its guests and lack any emergency measures. They could only offer me some ice packs, which left me feeling angry and let down.
As customers, we choose to stay at hotels in search of a comfortable and safe environment. However, this experience has raised serious doubts about Hilton's commitment to customer safety. They showed a complete lack of concern for guest safety and a lack of emergency measures. I hope the hotel takes this incident seriously and takes steps to ensure the safety and satisfaction of its guests. Furthermore, I urge other customers to remain vigilant and avoid similar disappointing experiences at this hotel.
I stayed at this hilton for 2 nights，but this experience left me deeply disappointed. I rented a towel by the poolside, only to be stung by a large bee moments after receiving it, causing me excruciating pain. What infuriated me even more was the absence of any safety personnel near the pool, and the hotel's complete lack of response to such an emergency situation.
I approached several staff members by the pool, but their responses were inconsistent and unhelpful. They directed me from one place to another, showing no willingness to take responsibility for my injury. Eventually, one staff member managed to find a security guard, who unfortunately claimed they can do nothing in this situation. To my disbelief, the hotel had a medical room, but it had been closed for the past two days with no doctor on duty. The hotel staff seemed to have no solution to this problem, stating that they had no control over the presence of bees.
Frustrated, I decided to seek assistance from the front desk manager, but their response only deepened my disappointment. They simply told me to approach the security guard, showing a complete lack of concern for my safety. I couldn't help but wonder how they would handle a medical emergency at night without any medical personnel present. Their answer was simply to call 911. It is disheartening to see a renowned and established hotel brand like Hilton disregard the safety of its guests and lack any emergency measures. They could only offer me some ice packs, which left me feeling angry and let down.
As customers, we choose to stay at hotels in search of a comfortable and safe environment. However, this experience has raised serious doubts about Hilton's commitment to customer safety. They showed a complete lack of concern for guest safety and a lack of emergency measures. I hope the hotel takes this incident seriously and takes steps to ensure the safety and satisfaction of its guests. Furthermore, I urge other customers to remain vigilant and avoid similar disappointing experiences at this hotel.
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入住日期：2023年9月旅行类型：独自旅行
此点评为个人旅行者所写的主观评论，并不代表 Tripadvisor LLC 或其合作伙伴的观点。 Tripadvisor 对点评进行检查。
回复来自希尔顿夏威夷酒店的OwnerHGV Resorts
2023年10月4日已回复
Aloha and thank you for your review. We apologize for the customer service issues you experienced while on property. If you still require assistance, please reach out to us at https://help.hilton.com/s/contactsupport
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此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 或其合作伙伴的观点。
这家酒店的每个员工都是很友好的，到处都有卫生间，即使我们是当地人，他们也是把我们当成家人一样对待着，代客泊车的员是酷酷的布拉达，帮助我们拿行李的那位员工也是酷酷的。这是一家很干净的酒店，这里还有着水滑道和游泳池等设施，真的是很令人惊喜的，我的孩子们真的是很喜欢到水里玩耍的，一直不想出来。这家酒店内的房间也是很令人惊叹的，孩子们在这边真的是玩得很开心的。我们下一次到这边还是会再次过来这家酒店住宿的。
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此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com查看原文
回复来自希尔顿夏威夷酒店的Resort DirectorHiltonGrandVacations
2019年9月4日已回复
Aloha lincolnk123, we are so glad to hear you and your family thoroughly enjoyed our resort. We look forward to the privilege of serving you again. Mahalo. Will Bethel Resort Director
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此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
这是我们第二次入住神奈川巨浪酒店，虽然第一次我们预定了顶层公寓，但我们这次预订的是有两室的套房，并没有感到失望——房间非常大，非常适合我们的重组家庭。房间外的景色都美得不真实。在过去的旅行中，我们参加过夏威夷食物宴会，所以这一次在阳台上观看这次宴会是一次很好的省钱经历~设施一尘不染，装饰非常迷人。房间设计精美，包括洗衣房、全厨房、2间卧室加上2个阳台以及非常舒适的卧铺沙发！员工太棒啦！！游泳池很好，即使有时很拥挤。健身房和水疗棒极了！！！沙滩也很不错-记得带水鞋。这里有适合初学者和高级冲浪者的冲浪板！可以租冲浪板，在离这里一个街区远的地方上一周课，或者直接现场上课！当地有各种各样的商场，从ABC杂货店到路易威登奢侈品店，应有尽有。-第一天是打探地点的一天，然后就可以走进威基基海滩啦！你实际上不需要一辆车，但我们很有冒险精神，总是租一辆车在岛上开个遍。这里靠近机场(10分钟的距离)，短暂步行就可到达主要购物区、商场、餐厅和杂货。 Eat offsite网站上面的价格太高啦！。我们故意没有询问巨浪酒店的销售团队，因为我们已经是俱乐部老板了，但他们可以帮巨浪酒店进行旅游预订。为了避免推销，我使用了猫途鹰旅行网站。我们会再来的！
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此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com查看原文
回复来自希尔顿夏威夷酒店的Resort DirectorHiltonGrandVacations
2019年8月27日已回复
Aloha betho420, thank you for your review. We are so happy you enjoyed your time with us. We look forward to welcoming you back. A Hui Hou. Will Bethel Resort Director
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此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
即时登记入住。迎宾门僮提供行李协助。 开放，通风，干净，有热带气息。 这是一个巨大的度假区，拥有众多餐厅、活动和可以探索的地方。 房间完美无暇。 海景很棒。 当然游泳池很繁忙，但是有一个美妙的小淡水湖，真正的海洋在步行距离之内。 你还在等什么？ 来这里享受吧！
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此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com查看原文
回复来自希尔顿夏威夷酒店的Resort DirectorHiltonGrandVacations
2019年8月21日已回复
Thank you for taking the time to share your experience at our property. We are glad to hear you were happy with our accommodations and the service provided by our team. We appreciate you choosing to stay with us. We look forward to your return in the future. Will Bethel Resort Director
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此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
We have our own check-in desk in our tower. Please come directly to Grand Waikikian tower.
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价位
US$425 - US$589 （基于标准间的平均价格）
其他名称
grand waikikian suites by hilton grand vacations hotel honolulu, hilton hotels honolulu, hilton hotel honolulu
原名为
Hilton Grand Vacations Club Grand Waikikian Honolulu
位置
美国夏威夷瓦胡岛火奴鲁鲁Waikiki
客房数量
331
价格由我们的合作伙伴提供，反映每晚平均房费，包含合作伙伴已知且预订时需缴纳的固定税费。详情请咨询我们的合作伙伴。
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关于希尔顿夏威夷酒店的常见问题
希尔顿夏威夷酒店附近有哪些热门景点？
附近的景点包括威基基海滩（距此地 0.3 千米）、Honolulu Cookie Company（距此地 0.1 千米）和Friday Night Fireworks at Hilton Hawaiian Village Waikiki Beach Resort（距此地 0.2 千米）。
希尔顿夏威夷酒店附近有任何历史景点吗？
许多旅行者热衷于参观伊哦拉尼王宫（距此地 3.3 千米）、香格里拉酒店（距此地 5.3 千米）和夏威夷美陆军博物馆（距此地 0.7 千米）。
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