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Royal Zanzibar Beach Resort (孥归)

1,745 条点评
在26家孥归酒店排名第10
旅客 (3225)
360
全景 (6)
泳池和海滩 (917)
卓越奖

关于

在 桑给巴尔岛 的 26 家酒店中排名第 10
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
有健身房的健身中心
餐厅
免费停车
免费高速WiFi
酒吧/大堂
Spa
含早餐
会议室
儿童活动 (适合儿童/家庭)
公用Wifi
室外游泳池
干洗服务
机场接送
残障通道
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
客房内冰箱
小吧台
空调
套房
家庭房
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
家庭度假村
风景优美
1,745 条点评
251问答
0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
我们刚刚在这家不错的酒店住了三个晚上。我们喜欢海景套房,那里视野最好,装修宽敞漂亮。工作人员非常非常友好,总是乐于助人,面带微笑,乐于助人。尤其是三木餐厅很棒。我们吃了一盘美味的海鲜。海滩干净、宽阔、美丽——这是我们在那个地区看到的最好的海滩。总的来说,这家旅馆的气氛很好。它不是5星,而是4颗非常大的星,拥有非常好的个人服务和舒适的氛围。我们强烈推荐这个酒店桑给巴尔❤️🌴☀️
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回复来自Royal Zanzibar Beach Resort的General ManagerGM-RZBR
2019年2月21日已回复
Thank you so much for your wonderful review and recommendation for Royal Zanzibar Beach Resort! It's such a pleasure to hear that you enjoyed your stay with us so much and we appreciated your kind remarks about the beautiful seafood plate in Samaki, our gorgeous beach and our terrific staff. We also enjoyed your remark about our atmosphere, we do everything we can to be welcoming, warm and friendly and it was lovely to hear it mentioned so positively. Thank you once again for choosing to stay with Royal Zanzibar Beach Resort while you were in Nungwi, we hope to welcome you back soon! Kind regards, Kim Elizabeth Bird General Manager Royal Zanzibar Beach Resort
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一进酒店的大门,花园水池还有喷泉都建造的非常漂亮,而且酒店里还有多种游泳池可供选择,池畔还有几英里的白色沙滩,浅绿色的海水非常漂亮。我们的房间非常宽敞,摆着一张四柱床、两张沙发和梳妆台。浴室也很大,有两个浴缸。阳台能够欣赏海面和花园景观。客房服务每日都回来清扫,但是晚上就停止服务了。服务生们都洋溢着微笑,我觉得没什么能够再改进的了。我在这里住了14个晚上,我强烈推荐这家酒店,没什么不满的地方了。
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回复来自Royal Zanzibar Beach Resort的General ManagerGM-RZBR
2019年2月16日已回复
Thank you so much for your wonderful review and generous recommendation for Royal Zanzibar Beach Resort! We're absolutely thrilled to hear that you enjoyed your stay with us and the gardeners were particularly pleased to have their handiwork mentioned! We post all reviews for our staff to read (in both Swahili and English) and I know that they will all have enjoyed your kind words regarding their efforts. Thank you once again for choosing Royal Zanzibar Beach Resort for your stay in Nungwi. We hope to welcome you back soon! Kind regards, Kim Elizabeth Bird General Manager Royal Zanzibar Beach Resort
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不错的酒店,干净宽敞的房间。海滩很美,不拥挤。涨退潮时间允许一整天游泳。对那些不想躺着或不想游泳的人来说,也有很多事情可做。工作人员和动画师(尤其是 Marco)都非常友好和有趣,我们所有的孩子(10到20岁之间)都找到了事情做。我们从圣诞节一直待到了1月3号。我们很幸运地在泳池边、沙滩上享受了几场晚餐派对。食物很好吃,有很多水果!
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回复来自Royal Zanzibar Beach Resort的General ManagerGM-RZBR
2019年1月17日已回复
Thank you very much for your wonderful review of Royal Zanzibar Beach Resort! We're delighted to hear that you and your family enjoyed their stay and our Animation Team was particularly pleased to be mentioned so positively! Thank you once again for choosing Royal Zanzibar Beach Resort for your stay in Nungwi. We look forward to welcoming you back in the near future. Kind regards, Kim Elizabeth Bird General Manager Royal Zanzibar Beach Resort
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这家酒店很吵闹(邻居的音乐声一直持续到午夜1点钟),食物不太好,工作人员过度劳累,房间破败脏乱,酒店经理也过度疲劳、并不称职。没有提供酒店和地区信息或者酒店地图。到处都是塑料制品(酒吧、自助餐上都使用,没有环境意识,是我们在坦桑尼亚包括桑给巴尔这四周期间看到过的最差的例子)。我不会推荐这家酒店,距离五星标准差得太远了,最多三星或三星以下!
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回复来自Royal Zanzibar Beach Resort的General ManagerGM-RZBR
2018年12月18日已回复
Dear Iris, I'm so sorry that you didn't enjoy your stay with us. I'm also disappointed that you didn't take the time to speak with management regarding the concerns you have listed in your review. Although we are far from perfect, we work hard to ensure that our guests have a great stay and when they are disappointed in any aspect of it, we also work hard to address the issue to ensure it is corrected for them. In your case, I believe that you spoke with your travel representative about a separate issue that you haven't mentioned here and you were provided with substantial compensation as a result. We would have been happy to address your other concerns at the time had we known about them. As is visible in so many of our reviews, our staff are very well thought of by most of our guests and our cleanliness is often praised. We agree that our original superior rooms need a touch up, something we are planning this coming April, May and June but I think old and wracked-up would be an exaggeration. When you say "everywhere plastic", I assume you are referring to the drinking straws. We have now, in line with current trends, removed the plastic straws and will offer paper straws to those guests who wish to have one. We have been working on this for a while but were having trouble sourcing the paper straws. The music is from quite a distant neighbour and in walking around at night, we find that it can rarely be heard as far as the guest room blocks at a level that would disturb anyone. Once again, I'm sorry that you had such a poor experience and we wish you pleasant travels in the future. Kind regards, Kim Elizabeth Bird General Manager Royal Zanzibar Beach Resort
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服务很棒,海滩有干净的游泳池,很宽很好,客观来说食物不是特别棒,我觉得有很多改善的地方,对斯瓦希里之夜感到兴奋但是也很失望,不过作为一个放松按摩的好地方是很奇妙的。
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回复来自Royal Zanzibar Beach Resort的General ManagerGM-RZBR
2018年10月23日已回复
Dear Juzer, Thank you for your brief but very nice review of Royal Zanzibar Beach Resort. We're delighted to hear that you enjoyed our beautiful pools and that you were able to relax, one of the things we work hardest to make happen for every guest. The Spa Team was particularly happy to hear that your massage was "amazing"! I am sorry you weren't wowed by the food. With such a diverse clientele, we work hard to offer a wide range of options in both items and preparation and I'm very sorry that it didn't hit the mark for you. We will continue to work on our offering. Thank you for choosing Royal Zanzibar Beach Resort for your stay in Nungwi, we hope to welcome you back in the future. Kind regards, Kim Elizabeth Bird General Manager Royal Zanzibar Beach Resort
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上一页
价位
US$305 - US$631 (基于标准间的平均价格)
其他名称
royal zanzibar beach hotel nungwiseaclub royal zanzibar beach hotel
位置
坦桑尼亚Zanzibar Archipelago桑给巴尔岛孥归
客房数量
124
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