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这家餐厅提供儿童餐椅吗？
5.0
523 条点评
很棒
490
较好
30
一般
0
较差
3
很差
1
2024年5月 • solo
值得去，但无需报太大希望。
马累排名第一的餐厅，所以来看看。但对于中国人来说，有那么多种类的美食那么多的餐厅，两项比较来说这家餐厅只能得出“尚可”的结论。但这里毕竟是马累，资源是匮乏的。能达到如此滋味，也算是很难得的了。
服务是好的，服务生小哥殷勤周到，主打一个小费社会的好处。
再说景色，emmmmm怎么说呢，马累真的太小了，能挖掘出这样的夜景已经难得，请不要跟北京上海比，用老北京中轴线和上海黄浦江东方明珠的夜景来比较马累的高层餐厅是不公平的。所以中国游客不要抱以太大希望，只要enjoy就好。
撰写日期：2024年5月19日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
2024年4月 • business
位置自己在谷歌地图上搜才对，味道中规中矩，价格也合适，三个菜加一杯芒果汁总共66美金。就是牛排稍微煎老了点，我点的五分，一半煎成五分，另一半基本全熟了……
撰写日期：2024年4月19日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Haseeb Shareef
Dear Daydream66687695709,
Thank you for sharing your feedback about your recent dining experience at The Cloud Restaurant. We appreciate your honesty and the opportunity to address your concerns.
We regret to learn that your experience with us did not meet your expectations, particularly regarding the preparation of the steak. Please accept our sincere apologies for any inconvenience this may have caused. Maintaining consistency in food quality is paramount to us, and we apologize for falling short in this instance.
Regarding the pricing, we strive to offer reasonable prices for our dishes, and we regret if you felt otherwise. Your feedback is valuable, and we will review our pricing structure to ensure it aligns with the value we aim to provide to our guests.
We appreciate your patronage and hope you will consider giving us another chance to exceed your expectations in the future. If you decide to dine with us again, please reach out to us directly, and we will ensure your experience is nothing short of exceptional.
Warm regards,
The Cloud Restaurant Team
撰写日期：2024年5月12日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
2024年3月 • solo
点菜后等到半个小时上了一杯西瓜汁，刚出品的菜放在吧台上五六分钟后才上菜。 看到服务员直接用手触碰菜品。
撰写日期：2024年3月23日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Haseeb Shareef
Dear Travel27604193499,
Thank you for taking the time to provide feedback regarding your recent visit to The Cloud Restaurant. We genuinely value your input as it helps us improve our services and ensure a pleasant dining experience for all our guests.
First and foremost, please accept our sincere apologies for the inconvenience you experienced during your visit. It is disheartening to hear that you had to wait for half an hour for your watermelon juice and that the service of freshly made dishes fell short of our usual standards.
We understand the importance of timely service and maintaining the quality of our offerings, and we are truly sorry for not meeting your expectations in this regard. Rest assured, we have taken immediate steps to address the issues you raised with our team to prevent such occurrences in the future.
Regarding the handling of dishes, we want to assure you that we prioritize food safety and hygiene at all times. We have strict protocols in place to ensure that our staff handles food with the utmost care and professionalism. We are deeply concerned to learn that one of our team members failed to adhere to these standards, and we will be conducting additional training to reinforce proper handling procedures.
Your feedback is invaluable to us, and we would like to extend our gratitude for bringing these matters to our attention. We are committed to learning from this experience and taking the necessary measures to improve our service standards moving forward.
We hope to have the opportunity to restore your faith in our establishment and provide you with the exceptional dining experience that you rightfully deserve.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding and continued support.
Warm regards,
The Cloud Restaurant Team
撰写日期：2024年5月12日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
2023年6月 • solo
看了trip才发现这家餐厅，找了老半天，trip上面的定位非常不准确，因为没下google map，我们恨不得把整个岛都找了一遍才找到这个餐厅，发现是在samann grand的酒店10层，不知道酒店怎么样，看前台装修的还挺新的，我觉得马累住宿可以选这里，方便瞎逛和吃饭～
饮品推荐bitter lemon，解暑解渴～
饭的话整体OK，跟北京消费差不多，还便宜一点～club 三明治不错
小哥服务很热情～
撰写日期：2023年6月16日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Jessica Xu
1 条分享
2022年10月 • friends
误打误撞来了这家餐厅，环境挺好的，食物味道也不错，价格也合适。服务员小哥和大厨来了几次，问好不好吃，很在意客人的反馈。听说还供应中餐，下次再来试试
撰写日期：2022年10月14日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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