东京文华东方酒店在环境，位置，服务和卫生四个方面都给我留下了深刻的印象，酒店的环境非常优雅，大堂的设计融合了日式和现代美学，给人一种低调奢华的的感觉，无论是房间内还是公共区域的装饰都充满了艺术气息。其次酒店的地理位置非常优越，出门即可到达地铁站，出行十分的便利。服务方面酒店员工展现了极高的专业素养，尤其是前台赵经理，从入住时的热情接待到入住期间的热情关怀，他始终以微笑和耐心为我们解决问题，他的周到服务让我感受到了宾至如归。酒店的卫生状况无可挑剔床品柔软舒适，浴室干净整洁，强烈推荐！！！
Dear Guest
Thank you so much for your wonderful review! We are delighted to hear that you were impressed by our hotel's environment, location, service, and hygiene.
We are happy that you appreciated the elegant blend of Japanese and modern aesthetics in our lobby and throughout the hotel. We strive to create an atmosphere of understated luxury and artistic detail. We are especially grateful for your kind words regarding our staff, and particularly Front Desk Manager Zhao. We are very proud of his professionalism and dedication to providing warm and attentive service. We will be sure to pass along your compliments to him.
We are honored that you highly recommend our hotel and we look forward to welcoming you back to Mandarin Oriental, Tokyo in the future.
Your Sincerely,
Mandarin Oriental, Tokyo
前台赵经理非常友善健谈，给我带来非常好的入住体验。酒店房间干净整洁，安排的房间位置也非常不错，正对着晴空塔，东京的城市景观包收眼底。夜晚和早上非常的美。工作人员服务态度非常好，贯彻了文华东方的服务水准，酒店设施也很完善，体验了mandarin bar，非常有氛围。食物也非常不错。同时地理位置也非常好，三越前地铁站就在附近，旅行出行非常方便，总的来说文华东方的奢华让我的旅行感到舒适和幸福。下次一定会再来。
Dear Guest
Thank you so much for your glowing review and for choosing the Mandarin Oriental, Tokyo! We are thrilled to hear that you had an excellent stay.
We are delighted that Weijie Zhao, the Manager at our front desk made such a positive impression and contributed to your enjoyable experience. We will be sure to pass along your kind words.
We are also pleased that you found your room clean, tidy, and perfectly located, with stunning views of the Skytree and the Tokyo cityscape. It's wonderful to hear that you experienced our team are committed to uplift service standards and found our Mandarin Bar to be atmospheric. We're also glad you enjoyed our food and found our location convenient with its proximity to Mitsukoshi-mae subway station. We are honored that you felt the luxury of the Mandarin Oriental made your trip comfortable and happy. We look forward to welcoming you back for another exceptional stay.
Your Sincerely
Mandarin Oriental, Tokyo
服务热情，真诚，碰到的前台，礼宾部还有房间里面的打扫卫生的阿姨，都很亲切，仿佛回到家一样，地理位置也很棒，酒店下面就是银座线，周围一两站左右的位置有很多日本人自己回去的小店，晚上很热闹。房间的view也很好，在房间里面甚至可以看到富士山，真的很赞！
Dear Mr. William
We much appreciate you taking the time write the review and thank you so much for your kind words sharing your positive experience at Mandarin Oriental, Tokyo. We are delighted to hear that you felt warm welcomed during your stay and your found our team from the front desk and concierge to our housekeeping team to be so kind and sincere, making you feel at home.
WE are also please that you found our hotel location convenient, with easy access to the Ginza line and the vibrant local shops nearby including the breathtaking sight of Mount Fuji. It's truly a special experience. We understand that exploring the local area is an important part of the travel experience.
We are honored that you chose to stay with us, and we look forward to welcoming you back to Mandarin Oriental, Tokyo in the future.
Your Sincerely,
Mandarin Oriental, Tokyo
来过东京好多次，这次也是第二次选择文华东方酒店，整体感觉服务质量比两年前来有很大提升，办理入住也十分有效率。特别是当我们在预定时候没有订到大床房，在办理入住的时候前台的日本小姐为我们特意换了大床房，特别感谢。
每次经过38楼的大堂，员工总是笑脸相迎。还想特别感谢前台的赵经理，每天见到都会很亲切的关心我们是否入住的愉快，知道我们喜欢喝茶，特意给我们房间多准备了绿茶包，感觉特别贴心，很有家的感觉。
今年年底还有计划来东京，也一定会再次选择文华东方酒店。
Dear Fearless37520304549 sama,
Warm greetings from Mandarin Oriental, Tokyo!
Please excuse us for responding in English.
Thank you for choosing Mandarin Oriental, Tokyo, again and for sharing your wonderful feedback. We are delighted to hear that your experience exceeded expectations and that you noticed an improvement in our service compared to two years ago.
We’re thrilled our front desk team could accommodate your request for a king bed, and your kind recognition of Manager Zhao’s thoughtful gestures, including providing extra green tea and checking on your comfort, means a lot to us. It’s wonderful to know you felt at home with us.
We look forward to welcoming you back later this year and ensuring another exceptional stay. Please let us know if we can assist with your next visit.
Warm regards,
Mandarin Oriental, Tokyo
