Barossa Valley很棒的住宿! 经济实惠,房间中规中矩,不过浴室很新
令人最赞赏的是早餐,很丰盛,品质也很不错!
餐厅有很棒的view和非常亲切友好的服务人员,
一早因为餐厅的人员们而有好心情!
非常喜欢餐厅的服务人员们,充满热忱和真诚.
早餐的现做omelet很棒,有位服务人员现泡的咖啡真是太好了!
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我和妻子为了庆祝结婚15周年的纪念日在这个度假村住了3天。房间非常棒，员工的服务也非常高效到位，早餐提供的食物也都很新鲜，晚餐也十分完美。诺富特度假村，我会再来的。
Hi VicR549,
Thank you very much for your wonderful review of your stay the the Novotel Barossa Valley Resort!
Congratulations on your 15 year wedding anniversary and we appreciate you both choosing our hotel to celebrate your special occasion.
We look forward to welcoming you both back one day soon and thank you again.
Kind regards
Natalie Bussenschutt
General Manager
这是我们南澳假期的最后一个停靠点，这里没有让人失望。从阳台上可以看到惊艳的景色，超大的床，房间很干净。唯一的遗憾是我们没有机会使用酒店提供的一些设施。虽然晚餐不错，但没有达到我们期望的标准。自助早餐特别好。员工随和，乐于提供观景的建议。我们还定了一个半天的酒庄游，他们会从酒店接上我们，这真是太棒了。
Dear Sarah B,
I'm so glad to hear that you enjoyed your time here with us and I hope you managed to see some of the wonderful things that the Barossa Valley has to offer.
In the next couple of months, our restaurant will be undergoing a renovation and we will be relaunching with a new menu designed with our partner Saskia Beer using all local produce.
干净的房间；合理的早餐菜单以及可爱的员工；泳池的大小刚好，餐厅的晚餐不错，酒店的位置很好；适合两岁的幼儿居住...总而言之，对小家庭来说是个可靠的选择！
Dear BecStarTa,
Thank you for taking the time to review our property, a pleasure to accommodate you and your family on your return to the Barossa.
We look forward to welcoming you all back in the not to distant future
Regards
Sarah Henderson
General Manager
推荐。
这个酒店有不错的宽敞的房间和早餐自助。下午5点有赠送的葡萄酒品尝。无线慢的让人痛苦（而且不是免费的，除非你是雅高（Accor）酒店的会员）。没有行李服务（你得自己把行李从停车场搬运过来）。
Dear Waterloonie,
Thank you for your positive and constructive review. We strive to provide our guests with the highest possible standards of service and facilities and it appears that on this occasion we have not met your expectations.
I apologise for the lack of assistance with your bags. I certainly expect my team to be more considerate of guest needs. Your feedback has identified an area we can improve our service.
I was however pleased you did enjoy our spacious rooms, friendly reception, the great breakfast and the Daily wine Tasting is always a lot of fun and an entertaining experience
Thank you again for providing us feedback on your stay. We hope to be able to welcome you back to the resort in the future.
Warm Regards,
Sarah Henderson
General Manager
在四次尝试去巴厘岛失败之后，我们在这里住了两晚，休闲了一下。真是活生生的火山啊！度假村很好，泳池很安静，去酒吧也很方便，员工非常友好。房间很小，但是有很好的阳台可以俯瞰超棒的美景。我们甚至在早上的时候能看见袋鼠跳过。国外的客人会很惊讶的。目前为止都很好，而且你可以找到两个红酒杯，两个盘子，两个咖啡杯。除了牛奶和6块的水之外，没有别的东西在冰箱里。没有wifi，除非你想付钱买，从bookings.com上订这家酒店会比作为Accor会员订还便宜。五星级酒店？并不是，但是一个不错的酒店。不是普通的酒店，但也不是超棒的酒店。
Dear GaryJ5125,
Thank you, It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
I am truly sorry about the Mini Bar not in the room, we have removed all mini bars due to a consensus of the past years comments and feedback as Guest would rather utilize the space for the local products in which they have purchased from the local area. Thant is why we have a 24hr mini bar menu in the rooms as well as vending machines in the foyer. I know this does not help you now, but I am again truly sorry this was not communicated to you during your stay.
I do hope you do give us another opportunity and will visit us again when your travels next bring you to the Barossa and please don't hesitate to contact the Hotel, so that we can personally ensure you enjoy a seamless and hassle-free experience on your next stay.
Warm Regards,
Sarah Henderson
General Manager
