Dear SumeeD2,
We thank you for the feedback and must admit that it was very disappointing to read your review.
We certainly apologies for any inconvenience caused. However, we are really confused after reading your comments. You could have requested to have a word with the management while you were among us. I am confident that any issues you had could have been solved on the spot.
The management Team is always on site and always willing to assist and value the requests of our guests. We encourage guests who read this review to take good note of this.
Kind Regards,
Sanjay Sewocksing