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1 - 6 条点评,共 1,077 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月3日的点评

这家酒店的房间实在是太贵了,而且实际上,房间也是没有像承诺般的那样好的。 这家酒店的管理层对我的回答是非常肤浅的。 这家酒店是非常暖的,地面是非常滑的。 食物不是很好吃,有时是缺少多样性的选择的。

感谢 SumeeD2
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Sewocksing,耶尔萨海滩水疗酒店 的 General Manager,回复了这篇点评2019年7月5日已回复
Google 翻译

Dear SumeeD2,

We thank you for the feedback and must admit that it was very disappointing to read your review.

We certainly apologies for any inconvenience caused. However, we are really confused after reading your comments. You could have requested to have a word with the management while you were among us. I am confident that any issues you had could have been solved on the spot.

The management Team is always on site and always willing to assist and value the requests of our guests. We encourage guests who read this review to take good note of this.

Kind Regards,

Sanjay Sewocksing

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月23日的点评 通过移动设备发表

这是一次不错的休息,但并不像预期的那样。整个地方很陈旧,需要进行翻新工作。床很硬,凹凸不平,马桶摇摇晃晃,漏水。空调工作得很好,但电视机只是一种装饰,而不是让人看,虽然我去度假并不是为了看电视。一个非常小的度假村,环礁湖景色宜人。工作人员(除了那个令人不快的酒吧招待员)很出色,非常友好,乐于助人,有礼貌和高效。他们成就了这个地方,让你可以忽略它的不足。食物还可以,充足,但不是最好的饭菜。愉快的住宿,但不会再来。

感谢 dangD1240WG
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月10日的点评 通过移动设备发表

从1月24号到1月29号,我们在这里呆了五个晚上,这里非常美,有一个私人海滩,干净舒适的房间。地面保持得很干净,游泳池很棒。这里的食物特别美味,有很多种类可以选择。但是服务并不好,有些服务员讲话很粗鲁(尤其是在朗姆边滩),但是阿维纳什和其他员工完全不一样,他善于沟通而且很有礼貌。这里的船坞有很多水上运动供酒店客人玩耍,温泉浴场也很棒。

1  感谢 620suparnag
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2018年12月11日的点评 通过移动设备发表

酒店的欢迎表现得并不热情,但是还不错。但是食物特别棒!自助餐不是很好的选择,但是菜单是很棒的!然而,我们不喜欢饮茶的时间,因为三明治不新鲜,而可供素食主义者选择的只有三明治,因为煎饼不是素食。但是总体来说,这是一次很好的体验。套餐价是物有所值的。

感谢 Ravishay_Moonien
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Sewocksing,耶尔萨海滩水疗酒店 的 General Manager,回复了这篇点评2019年1月3日已回复
Google 翻译

Dear Ravishay_Moonien,

We thank you for sharing your feedback on your visit at Jalsa Beach Hotel & Spa.

We are surprised that you did not enjoy the food choice at Jalsa Beach Hotel & Spa and wish that you requested to have a word with the management while you you were among us. I am confident that the issue raised could have been solved.

A Manager is always on site and always willing to assist the requirements of our guests. We encourage guests who read this review to take good note of this suggestion.

It will be pleasure to welcome you back for a better experience.


Kind Regards,

Sanjay Sewocksing




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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2018年9月24日的点评

如果不算这边的老鼠和蟑螂的话,这家度假村还不错,这里的食物很难吃而且酒店的工作人员只知道你的名字,在你退房离开的时候如果你没有给小费的话他们会找你要的。这家酒店中午12点必须退房,如果你的航班比较晚的话你就要额外付钱。我应该不会再来这家酒店了。

1  感谢 glenda176
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Sewocksing,耶尔萨海滩水疗酒店 的 General Manager,回复了这篇点评2018年10月4日已回复
Google 翻译

Dear glenda176,


Thank you for sharing your comment on your stay at Jalsa Beach Hotel & Spa.
I am saddened to read your report as we did our utmost while you were among us. It would have been a pleasure if you could have discuss these issues with the Management Team during your stay instead that you have had to resort to TripAdvisor,
Please note that Jalsa Beach Hotel & Spa has contracted one of the best pest prevention providers in Mauritius following industry standards and for which detailed logs are recorded. The hotel certainly does not have a pest problem. The hotel is located next to a protected nature reserve and within reason natural inhabitants will venture across the boundaries from time to time. This is dealt with by our pest prevention provider in short time using environmentally friendly methods. One certainly cannot expect a hotel set in the beautiful natural environment of Mauritius to eradicate all natural wildlife in the surrounding areas.
I am surprised at your comments on the attitude of the Team Members. From our many reviews it is apparent that one of the key strengths of Jalsa Beach Hotel & Spa has always been the friendly Team Members. However we will be attentive to this comment.
We are shocked that you feel ‘scammed’ in the All Inclusive deal. Through the years we have always maintained absolute integrity with our Tour Operators in relation to the various package details and the communication thereof. We rely on our Tour Operators to ensure that all information is well communicated prior to arrival of our guests and even more the check-in and check-out time as well as the detail package is communicated to all guests upon arrival.
As per international standards and most hotels in Mauritius check-in time is at 14h00 and checkout time is at 12h00. Whenever possible Jalsa Beach Hotel & Spa will always make a room available earlier (upon arrival) or later (upon departure) subject to availability .All consumption over the check-out time is normally chargeable.

We hope to have the opportunity to enhance your stay at Jalsa Beach in near future.

Regards,

Sanjay Sewocksing

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2018年7月12日的点评 通过移动设备发表

在这里度过了愉快的时光。环境不错,服务很棒。员工友好,食物也很好。没有很多海滩,但是个放松的好地方。自助餐的食物选择很丰富。房间也维护得很好。

感谢 Deepraj H N
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Sewocksing,耶尔萨海滩水疗酒店 的 General Manager,回复了这篇点评2018年7月13日已回复
Google 翻译

Dear Deepraj H N,

Thank you for taking the time to share your experience at Jalsa Beach Hotel & Spa. It is a pleasure to read that you had a great time among us and that the services were to your liking.


Looking forward to welcome you again at our resort.

Kind Regards,

Sanjay Sewocksing

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