Dear Value Guest,
Thank you for taking the time to share your delightful experience at The Shells ressort & Spa. We are thrilled to hear that you had a great time during your stay. We appreciate your kind words about our friendly and professional staff, and we are delighted to hear that Thanh Yen and Quan Bellman from the front office department made a positive impact on your stay. We will make sure to share your compliments with them.
Your feedback is invaluable to us, and we are grateful for the opportunity to have been a part of your memorable experience. We look forward to welcoming you back to our resort for another fantastic stay in the future.
Sincerely,
Phuong Dang
Front Office Manager