Paul Smith,Ibis Styles Phuket City 的 General Manager,回复了这篇点评
回复时间:2024年1月21日
The slippers are a bit thin, and some rooms don't have paper towels, so you need to prepare them yourself. Everything else is ok. The location is also very good. It’s about a 10-minute walk to Phuket Town. There is a morning market in front of the hotel. You can go shopping. There is a night market in the G market not far away. There are many delicious foods. There is a store selling durian next to it. The boss is cheap, delicious and sweet. The boss can speak a little Chinese. In addition, the hotel’s front desk staff are very enthusiastic and will answer many questions for you. I used Grab to order food in the evening. After arriving, I could not pay with Alipay. After struggling for a long time, the front desk staff even lent us money to solve the problem, and the money was exchanged the next morning. Return it to them, very nice. I needed some change, and Ae gave me change. She was very nice and awesome.
Dear 766gongc,
We are pleased to ready that overall you enjoyed your stay at the hotel and found the team's service was a key aspect you enjoyed about your stay. We are also pleased to read that you enjoyed the location of the hotel. We all hope you can come back to visit us again soon.
Paul Smith,Ibis Styles Phuket City 的 General Manager,回复了这篇点评2023年6月29日已回复
Google 翻译
Dear 463chenChenl,
Thank you so much for taking the time to review your experience with us. We are very pleased to read that you found the service from our team to be a highlight from your stay and in particular the service from Khun Ae. We will thank her personally for her great service. We are also very happy to see that you enjoyed your time in Old Town and in Patong and we all hope to see you for your next stay in Phuket.
CommunicationsTeam,Ibis Styles Phuket City 的 Manager,回复了这篇点评2019年9月18日已回复
Google 翻译
Dear Ms_Katelynd,
Thank you very much for this great review. We are delighted to know you enjoyed your stay with us, especially the design of the room, the friendliness of our team members and the hotel location in the heart of Phuket Town!
We look forward to welcoming you back at the ibis Styles Phuket City during your next trip to Phuket.
CommunicationsTeam,Ibis Styles Phuket City 的 Manager,回复了这篇点评2019年8月22日已回复
Google 翻译
Dear ThomasKampton,
Thank you for taking the time to tell us about your experience at the ibis Styles Phuket City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we already shared your comment to our Reservation Manager and her team so that they can take the necessary actions to prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
CommunicationsTeam,Ibis Styles Phuket City 的 Manager,回复了这篇点评2019年6月24日已回复
Google 翻译
Dear Inspire684944,
Thanks for your score and review! It was our pleasure to have you with us in the hotel, we are happy to hear that you enjoyed your stay! Looking forward to welcoming you again!