这个酒店的顾客服务是我见过的最糟糕的。原本这里出现了预定的错误，我们已经通过Expedia公司联系他们，在我试着给他们发了4次消息并且没有得到回复之后，酒店最后终于和Expedia公司取得了联系。他们一点也不关心自己的顾客。当我们到这的时候，酒店并没有遵守他们的协议，现在我在蜜月期还要跟酒店理论。为了自己的利益，不要来这里了。
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8
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11
该点评由 英语 翻译而成。 查看原文
Alessandro F
澳大利亚悉尼艾斯豪华别墅酒店的点评
2016年9月1日点评
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com查看原文
AisisVilla，艾斯豪华别墅酒店 的 Sales Manager，回复了这篇点评
回复时间：2016年9月6日
Dear Mr. Tony B,
Warm greeting from Aisis Luxury Villas & Spa,
Thank you for visiting us at Aisis Luxury Villas & Spa. I hope we achieved our goal in making your stay memorable by providing outstanding service. Herewith we apologized for unexpected services and bad atmosphere as you have been stayed here.
We have taken steps to ensure that this will never happen again by ask and coordination with local people surrounding area to avoid they burn garbage and other. We done training program to our staff to doing well performance when service all customer.
Therefore, your comments are very important to us. Our management program are commitment to improved our services. We deeply value your relationship with Aisis Luxury Villas & Spa and are committed to providing you with the highest level of service simply because our customers deserve the very best.
Hopefully, We look forward your next coming to Aisis Luxury Villas & Spa other ways your references to your family, your colleague and you friends about us for choice place to stayed when they have vacation trip to Bali-Indonesia thank you very much.
Management Aisis Luxury Villas & Spa
Warm greeting from Aisis Luxury Villas & Spa,
Thank you for visiting us at Aisis Luxury Villas & Spa. I hope we achieved our goal in making your stay memorable by providing outstanding service. Herewith we apologized for unexpected services and bad atmosphere as you have been stayed here.
We have taken steps to ensure that this will never happen again by ask and coordination with local people surrounding area to avoid they burn garbage and other. We done training program to our staff to doing well performance when service all customer.
Therefore, your comments are very important to us. Our management program are commitment to improved our services. We deeply value your relationship with Aisis Luxury Villas & Spa and are committed to providing you with the highest level of service simply because our customers deserve the very best.
Hopefully, We look forward your next coming to Aisis Luxury Villas & Spa other ways your references to your family, your colleague and you friends about us for choice place to stayed when they have vacation trip to Bali-Indonesia thank you very much.
Management Aisis Luxury Villas & Spa
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
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点评 (46)
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1 - 6 条点评，共 46 条
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
H9574JEfrancos
加利福尼亚圣地亚哥
93
通过移动设备发表
询问关于 艾斯豪华别墅酒店 的问题
1 感谢 H9574JEfrancos
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
airisvillabali，艾斯豪华别墅酒店 的 Public Relations Manager，回复了这篇点评2020年3月8日已回复
Dear , Franco S
We deeply apologize for the inconvenience that you have experienced when you stay in Airis Villa. our management will surely evaluate everything so that the same case would not happen again in the future.
Once again thank you for your recent stay with us. We hope we can serve you again or your friends who you recommend to stay in our Villas.
Best regards
Jack Dharma
Airis Luxury Villa
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Jayne S
澳大利亚布里斯班
53
房间很漂亮——我们住在一栋有两间卧室还带私人泳池的别墅里面。华丽的花园景色，一流的餐厅和客房服务。这里的早餐很丰盛，包括鸡蛋、培根、香肠、热面包卷还有新鲜的水果和咖啡。从主干道开车到这家酒店至少需要5分钟，可以乘坐出租车到这里。这家酒店非常安静，没有交通噪音，很适合在这里放松身心。
询问关于 艾斯豪华别墅酒店 的问题
感谢 Jayne S
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com.au 查看原文
Afen_Afen，艾斯豪华别墅酒店 的 Manager，回复了这篇点评2018年8月24日已回复
Dear Jayne,
Warm greeting from Airis Luxury Villas & Spa ...
We are delighted to read your great review following your stay at Airis Luxury Villas & Spa.
It gives us great pleasure to know that you enjoyed your stay with us highlighting your experiences in our room and our breakfast.
We all look forward to welcoming you back in the near future.
With kind regards,
Management
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Silvia I
64
通过移动设备发表
我最近住在艾斯豪华别墅酒店度假，我强烈推荐这里。员工很友好，有礼貌而且乐于帮助。他们为我们特别准备饭菜，因为我们是麸质过敏体质，而且为了满足我们需要调整菜单中的菜。酒店位置特别棒，理想的海边休闲的度假之处。酒店水疗很小但却非常漂亮。总的来说，这是一个非常漂亮的经理，我一定会再回来的！
询问关于 艾斯豪华别墅酒店 的问题
1 感谢 Silvia I
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.it 查看原文
AisisVilla，艾斯豪华别墅酒店 的 Director of Sales，回复了这篇点评2017年1月11日已回复
Dear Silvia
Warm greeting from Aisis Luxury Villas & Spa,
Thank you very much for your trust and choice to stayed with us in you vacation trip in Bali – Indonesia. As a management Aisis Luxury Villas & Spa, we do apologized for inconvenient and our services while you stayed with us. With your reviewed, we will improved all above. We effort to served all our guest as we can doing the best.
Hopefully, we look forward your next coming to Aisis Luxury Villas & Spa other ways your references to your family, your colleague and you friends about us for choice place to stayed when they have vacation trip to Bali-Indonesia. With our pleasure, Have your day and success
Regards,
Management
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Farabi F
印度尼西亚
11
非常安静的地方，很适合度蜜月。员工友好，这里的肋眼牛排非常美味。清洁人员非常安静，虽然他们的英语不好，但总是面带微笑。Wifi很好用，还有正宗的巴厘岛按摩。
询问关于 艾斯豪华别墅酒店 的问题
感谢 Farabi F
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
AisisVilla，艾斯豪华别墅酒店 的 Sales，回复了这篇点评2016年5月28日已回复
Dear Farabi F,
Warm greeting from Aisis Luxury Villas & Spa,
Thank you very much for your trust and choice to stayed with us in you vacation trip in Bali – Indonesia. With your reviewed, we will improved Our service and our standard as tourism industry.
Hopefully, i look forward your next coming to Aisis Luxury Villas & Spa other ways your references to your family and you friends about us for choice place to stayed when they have vacation trip to Bali-Indonesia. With our pleasure, Have your day and success.
Regards,
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。