Dear yaoruij,
Greetings from Dhigufaru Island Resort!
Thank you for taking the time to share your detailed feedback. We're glad to hear that you enjoyed the sea views and appreciated Mary’s service, as well as your experience with the upgrade to the Sunset side. We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the condition of the beach and the snorkeling options. Your comments about the cleanliness and the availability of coral will be addressed with our team to improve these areas for future guests.
We also regret the miscommunication around your flight delay and the extended wait at the bar. We understand how frustrating this must have been and will ensure that better communication is provided in the future regarding flight updates. We hope that despite these issues, you had moments of relaxation and enjoyment during your stay, and we truly value your feedback as we work on improving the experience for all our guests.