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1 - 6 条点评,共 920 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年10月26日的点评

我们只入住了一晚,但是为家庭准备的房间不错,员工很热情且乐于助人,早餐也很棒,就像“随时取用”设施一样,所有都像我所期望的那样,不过也许可以更好一点。我们四个人晚上在隔壁Bumble Bee PH用餐,吃了一顿美好的晚餐,那里的员工也很友好并乐于助人。所以我毫不犹豫的推荐这家酒店,因为其地理位置,服务,设施设备是顶尖的,下次来Cotswolds地区的时候我也肯定会再次入住,就我的体验来说,这家酒店的性价比是很高的。特别指出并为所有友好并乐于助人的前台员工鼓掌,不像有些大酒店的前台一样。

1  感谢 timbanks150
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
HIE-Glos,Holiday Inn Express Gloucester - South, an IHG hotel 的 Front Office Manager,回复了这篇点评2017年10月28日已回复
Google 翻译

Dear timbanks150,

Thank you for taking the time to leave such a lovely review of your recent stay with us, it's fantastic to read that you enjoyed your visit! Your comments are delightful and I will pass them on to the rest of the team, I'm sure they will be happy to hear this! We always strive to offer exceptional service and the whole team go above and beyond for our guests. I hope that myself and the rest of the team can welcome you back to the hotel again in the near future for another fantastic stay!

Kind regards,
Jacob Shakespeare
Guest Service Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年10月10日的点评

这是在六月不愉快的访问之后的第二次回访。这次访问更令人愉快,有一些非常友好的工作人员值班。其中一名休息的经理解释了六月份发生的事情的一些背景,使事情更容易被理解(但不一定原谅)。我的房间一直很干净,安静舒适。有舒适的淋浴和半自助的早餐,这些我要求酒店提供的(还有储备丰富的酒吧!)。无论怎样,花费95英镑的HIE房间提供了更为昂贵的设施。

感谢 Clive B
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
HIE-Glos,Holiday Inn Express Gloucester - South, an IHG hotel 的 Front Office Manager,回复了这篇点评2017年10月12日已回复
Google 翻译

Dear Souwester147,

Thank you for taking the time to leave your important feedback with us. I am glad that despite the fact you have experienced issues in the past, you joined us again and the team where able to deliver the high expected level of service we usually pride ourselves on delivering. I am glad to also hear that you found your room to be comfortable, clean and quiet as these are essentials for a great stay. We do hope that we are able to welcome you again to our hotel as it is always a pleasure to welcome a familiar face.

Kind Regards,
Matthew Taylor
Guest Service Manager

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2017年9月1日的点评

在八月的假期之前,我已经在这家酒店预订了两个晚上。酒店各个方面都非常好。我们的目的是参观格洛斯特,从酒店步行2分钟即可到达。酒店的停车场里有一个公园和骑马场,我们去体验了一下。假日酒店(Holiday Inn Express)的员工在接待住宿方面都很出色。早餐还不错,挺好吃的。

感谢 AstraCoventry
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
HIE-Glos,Holiday Inn Express Gloucester - South, an IHG hotel 的 Guest Relations Manager,回复了这篇点评2017年9月5日已回复
Google 翻译

Dear AstraCoventry

Thank you for your fantastic review. I am very glad to hear you enjoyed your stay with us its just a shame you couldn’t stay longer! I will pass on your kind words regarding the high level of service in which you received to the team in our next meeting.
Once again thank you for visiting us and I hope we get an opportunity to see you again very soon!

Kindest Regards,

Nick Powderhill
Guest Services Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月2日的点评 通过移动设备发表

我这次只住了一个晚上,但这两次我都有很好的夜间睡眠,并且酒店工作人员是友好且有帮助的,这离我的工作地点很近,我把它推荐给大家,期待我下一次在8月底来这入住,我的房间干净整洁,很完美的床,我住在128房间。

感谢 Giraffespotty
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
HIE-Glos,Holiday Inn Express Gloucester - South, an IHG hotel 的 Front Office Manager,回复了这篇点评2017年8月23日已回复
Google 翻译

Dear Giraffespotty,

Thank you for taking the time to write a review of your stay with us. I'm glad to see that you returned to our hotel and you were not disappointed during your visits! I will pass on your feedback to the rest of my team and also to our Housekeeping Team so they can all appreciated your kind words!

Looking forward to welcoming you back to our hotel soon!

Kind regards,
Jacob Shakespeare
Guest Service Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年7月14日的点评 通过移动设备发表

周五,昨天晚上登记入住,接待团队对客户是很有友好很有帮助的,房间是干净的,并且在房间里有很好被保持的吹风机,茶咖啡设施。我将再次回到这。早餐是热的很好的选择,停车场和wifi都是免费的。

感谢 philipm785
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Nick P,Holiday Inn Express Gloucester - South, an IHG hotel 的 Guest Relations Manager,回复了这篇点评2017年7月15日已回复
Google 翻译

Dear Phillip,

Thank you very much for taking the time to leave us a review. I am delighted to hear you loved our hotel and can't wait to tell the team in our next weekly meeting. I hope we get the chance to welcome you back very soon!

Kindest Regards,

Nick Powderhill

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年7月4日的点评

住在这家小的假日旅馆里,我感到非常愉快。我要求了一间安静的房间,以防止让噪音干扰到我。床很舒服。早餐不错。酒店的大厅和餐厅都开着空调感觉很凉爽。然而,对我们来说,房间里面非常热,窗户只能稍微打开一点以至于没有太多的空气流通。白天温度是24℃,我不建议你在炎热的天气里呆在这里,除非你觉得热。房间里有一个风扇,但是整晚用的话显得太吵了。浴室里面还应该增加一个小吸尘器在踢脚的淋浴角落里面。

感谢 ellenana
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Nick P,Holiday Inn Express Gloucester - South, an IHG hotel 的 Guest Relations Manager,回复了这篇点评2017年7月15日已回复
Google 翻译

Dear Ellenana,

Thank you for taking the time to leave us a review of your recent stay. I am sorry to hear that you had trouble with the hotels temperature, we do try our best to adapt the public areas temperature to every guests preference which can sometimes be hard, please remember though if you mention to the staff we can adjust it for you. Unfortunately we are yet to have air-conditioning fitted in each room and therefore have supplied fans but we also have a few other tricks up our sleeves so please mention to a member of staff if uncomfortable and we will do our upmost to try to help you.

Finally I am happy to hear you enjoyed your breakfast in the morning and I hope we get the opportunity to welcome you back very soon!

Kindest Regards,


Nick Powderhill

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