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附近酒店
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1 - 6 条点评,共 117 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评 通过移动设备发表

这里的变化给我留下了深刻的印象。这次,我们仍然选择了这里作为我们的住宿地点。多谢销售部的陈氏翠女士,我们在湾仔村划独木舟玩得很开心,也很享受这次活动

感谢 AnnaTranThuy
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MTQuangninh,Muong Thanh Luxury Quang Ninh Hotel 的 Giám đốc bán hàng,回复了这篇点评回复时间:2周前
Google 翻译

Dear AnnaTranThuy,

Thank you for choosing Muong Thanh Luxury Quang Ninh for your stay and sharing experience via Tripadvisor. Your comment is such great and it has been becoming the big encouragement for us to keep paying effort in providing guest best quality of service.

We hope that you have had a wonderful time in Halong and in Muong Thanh Luxury Quang Ninh as well. Thanks for giving us opportunity to welcome and serve you during the time you staying here. We deeply hope to welcome you once again when you comeback Halong.

Wish you all the best!

Sincerely,
Do Dieu Linh (Ms.)
Deputy General Manager Sales & Marketing
Muong Thanh Luxury Quang Ninh hotel

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年11月25日的点评

服务很好。员工非常友好,很乐于助人。回答了我们所有的问题。还帮我们预订了去河内机场的车。有时间还会再来的。

感谢 Voyage59675800764
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.vn 查看原文
MTQuangNinhManager,Muong Thanh Luxury Quang Ninh Hotel 的 Giám đốc bán hàng,回复了这篇点评2019年1月22日已回复
Google 翻译

Dear guest,

Thank you for your great comment on Tripadvisor.

Providing guest the best service is our determination since the first day of opening. I and also my team were so glad to hear that you satisfied with our service. It would be the great encouragement for the team to keep paying effort to provide the best service. It's honored to serve you during the time you staying here.

Hope to welcome you once again when you come back Ha Long.

Best regards,
Do Dieu Linh (Ms.)
Deputy General Manager Sales & Marketing

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年9月6日的点评

刚和我女朋友去了下龙。我们订了间豪华特大床房,在那里住了一晚。工作人员很好,下午1点左右,她为我们办理了提前入住手续。豪华特大床房很宽敞,气氛温暖舒适。浴室简直太大了,有内置淋浴和浴缸。早餐有亚洲和西方食品,可以有不同的选择。我两次让接待员送毛巾和浴衣,但直到打第三次电话时才收到我们需要的东西。能理解这种情况,因为我们入住的这一天酒店非常繁忙。因此,在我看来,酒店没有什么可抱怨的地方。推荐这家酒店,可以小住一阵。

感谢 thachtunganh
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.vn 查看原文
MTQuangNinhManager,Muong Thanh Luxury Quang Ninh Hotel 的 Người quản lý,回复了这篇点评2018年11月16日已回复
Google 翻译

Dear Thạch T,

Warm greeting from Muong Thanh Luxury Quang Ninh Hotel!

Thank you very much for sharing the experience regarding the recent stay at Muong Thanh Luxury Quang Ninh hotel.

We are so happy to see that you had an enjoyable stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will especially focus on the aspects that you just mentioned. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Thank you again for sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future.

Warmest regards,

Do Dieu Linh (Ms.)
Deputy General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年7月11日的点评

这是我第二次到下龙湾旅游了。我在广宁孟清奢华酒店住宿,在那里过了一段愉快的时光。我对销售员Thuỳ小姐(我不知道我写的对不对)很满意。她非常乐于助人,还给了我在餐厅,船上以及服务上的非常好的建议。我下次绝对会再回来这家酒店的。

感谢 AnnaTranThuy
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MTQuangninh,Muong Thanh Luxury Quang Ninh Hotel 的 Người quản lý,回复了这篇点评2018年8月10日已回复
Google 翻译

Dear Thuy t,

On behalf of our management team, we would like to warmly thank you for your gratitude, and for leaving this great review on TripAdvisor about Muong Thanh Luxury Quang Ninh Hotel.
It is wonderful to read how much you enjoyed your experience with us from our accommodation to our staffs.
Your compliment about our staff is really encouraging us very much. We definitely are going to share this with our team to recognize their effort, especially Ms Thùy.

Once again, thank you so much for your support and we are looking forward to welcome you back soon.

Warmest regards,

Do Dieu Linh (Ms.)
Deputy General Manager

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2018年5月1日的点评 通过移动设备发表

明明是五星级饭店的spa店,小姐按摩技术比外面三流的按摩店还差劲,我是不会再去了,随便一个路边按摩都比较好。

感谢 JohnnyW1697
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
MTQuangninh,Muong Thanh Luxury Quang Ninh Hotel 的 Người quản lý,回复了这篇点评2018年8月10日已回复
Google 翻译

Dear Johnny W,

Thank you for taking the time to tell us about your experience at the Muong Thanh Luxury Quang Ninh.

I am sorry that your experience did not meet your expectation. Please allow me to express my sincerest apologies.

At Muong Thanh Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Starting for the staff we are working hard in order to provide good training for them. We will especially focus on the aspects that you just mentioned.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Do Dieu Linh (Ms.)
Director of Sales

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