Dear LRobinson2013,
A MILLION Thanks for sharing your comments regarding your recent stay at Maca Villas & Spa, it was nice to know how much you enjoyed the villas along with the service level and facilities on offer.
We certainly hope that Maca has contributed to some fond memories that you can hold dearly to. Thank you for your positive comments about our Villa, our food in restaurant, and wellness center (SOHAM). We will share this wonderful feedback with all the team and we are sure that our team will be thrilled to know the positive impact they made upon your stay
In addition, thank you for your comments regarding the food that was little cold when delivered in the room, and mosquito repellent are duly noted and I would ask that you accept my sincere apologies for the serious inconveniences you experienced during your stay with us. Let me assure you that we have certainly prompted our team to revisit these areas procedurally to ensure that our service and product are as sound as possible.
LRobinson2013, once again thank you for your kind feedback, It is through valuable feedback such as yours that enable us to constantly monitor and improve our operation and we look forward of having the pleasure of welcoming you back at Maca.
With very best regards from Maca family,
Yoga Iswara