酒店位置便利,房间整洁,但晚上常听到电单车声,房间隔音较差,会不停听到邻房的谈话声。部分前台职员态度有待改善。我在同一张订单订了2个房间,早上8点到逹酒店寄存行李,同时和另一组朋友一起来,我们共check in 3 个房间 ,下午6点回酒店取房间时,酒店职员将我们分别安排在3个不同楼层,我看了看房间号码,职员立即说是我没在订房时注明我们要同楼层。我一张订单同一个名字订2个房间,安排在同一楼层是基本吧!还有,我朋友入住的房间坐厕淤塞,一冲厕厕所水便涌出来。我们要求换房,待职员安排后还训我们不要把卫生纸掉厕所,朋友都把卫生纸掉到垃圾筒,没有掉进马桶里,厕所垃圾筒都有卫生纸,自己不会看?客房有问题,都要怪责客人?
Thank you for sharing your wonderful stay experience with us! We are glad to hear that you like inhouse hotel heritage's location and enjoyed the equipment.
Once again thank you for choosing inhouse hotel heritage and we are looking forward to seeing you again in the near future.