因行程原因,多次帮我们,变更房间数以及天数,景观正对着东京塔,还帮我的孩子准备了小床以及儿童洗护用品,楼下是一个美食快餐广场。更多
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因行程原因,多次帮我们,变更房间数以及天数,景观正对着东京塔,还帮我的孩子准备了小床以及儿童洗护用品,楼下是一个美食快餐广场。更多
显示较少Dear 45979163,
Thank you very much for choosing Andaz Tokyo during your recent visit to Tokyo, and for taking the time to share your wonderful comments on TripAdvisor.
We are truly honored to learn you have enjoyed the stay with us. Such positive comments will encourage all of our staff.
We look forward to the pleasure of welcoming you and your family back to Andaz Tokyo, hopefully soon in the near future.
Kind regards,
Ross Cooper
General Manager
Andaz Tokyo
在checkout的前天晚上,我咨询了酒店如何去Narita airport方便。酒店给我的答复是做Next JR最方便,不建议做shuttle bus。但是第二天一早(比航班早4小时)我就去Tokyo station坐JR,才被告知JR停运了,只能改其他方式。假如我没有预留足够的时间的话,我就赶不上飞机了。
在这样的情况下,酒店不能很准确的告诉客人交通方式,对于客人来说会带来很大的不便和损失。离开酒店,就再也没有想住下一次的期待。
这家酒店非常雅致,但是却让我感觉很舒服,很受重视,像在家一样。服务无可挑剔--所有的工作人员都友好而体贴。从入住到退房体验都棒极了(我们可以坐在舒适的休息区等待他们为我们办理入住,而不是站在前台等待)。酒店的水疗很棒,健身房设备精良,酒店很漂亮,房间的风景很棒,服务是一流的。
Dear Lathan L,
Thank you very much for staying with us at Andaz Tokyo and for taking the time to share your wonderful comments on TripAdvisor. We are delighted to hear about your stay and are glad you enjoyed our relaxed style of check-in, warm service and décor of the guestroom and spa. We appreciate your comments and will be sure to share your feedback with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We look forward to welcoming you back for another comfortable stay.
Kind regards,
Ross Cooper
General Manager
Andaz Tokyo
绝对漂亮的房间。工作人员和地理位置都很好。位于JR铁路(4个街区)附近,有很多当地美食。非常安全和可供探索的区域。便利设施和风景令人大吃一惊。这么好
Dear MistaaBigg,
Thank you very much for your wonderful comments and for visiting us at Andaz Tokyo. We are pleased to hear about your stay, and are glad you enjoyed our modern Japanese rooms, hotel amenities and convenient location. We appreciate your comments and will be sure to share your feedback with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We look forward to welcoming you back again soon.
Kind regards,
Ross Cooper
General Manager
Andaz Tokyo