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changzhengy
Beijing, China安达兹东京虎之门之丘酒店的点评
2016年9月12日点评
入住日期：2016年9月旅行类型：好友旅行
优惠度
舒适度
地点
卫生与卫生
服务
睡眠质量
与 Hyatt Hotels 合作收集的点评
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
AndazTokyoToranomon，安达兹东京虎之门之丘酒店 的 支配人，回复了这篇点评
回复时间：2016年10月17日
Dear changzhengy,
Thank you very much for your recent stay with us, and for taking your time to share your experiences at Andaz Tokyo.
It was a pleasure to have you with us. We are delighted to learn you had enjoyed our facilities and room service. However, we are sorry to hear that our pillow did not meet your expectation. Your comments will definitely be shared with our team to improve the services and facilities we offer.
Thank you again for your valuable feedback, and we look forward to welcoming you back to Andaz Tokyo.
Kind regards,
Ross Cooper
General Manager
Andaz Tokyo
Thank you very much for your recent stay with us, and for taking your time to share your experiences at Andaz Tokyo.
It was a pleasure to have you with us. We are delighted to learn you had enjoyed our facilities and room service. However, we are sorry to hear that our pillow did not meet your expectation. Your comments will definitely be shared with our team to improve the services and facilities we offer.
Thank you again for your valuable feedback, and we look forward to welcoming you back to Andaz Tokyo.
Kind regards,
Ross Cooper
General Manager
Andaz Tokyo
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
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bobbwg
上海市
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在checkout的前天晚上，我咨询了酒店如何去Narita airport方便。酒店给我的答复是做Next JR最方便，不建议做shuttle bus。但是第二天一早(比航班早4小时)我就去Tokyo station坐JR，才被告知JR停运了，只能改其他方式。假如我没有预留足够的时间的话，我就赶不上飞机了。
在这样的情况下，酒店不能很准确的告诉客人交通方式，对于客人来说会带来很大的不便和损失。离开酒店，就再也没有想住下一次的期待。
房间贴士： Good design and location
入住日期：2019年9月
询问关于 安达兹东京虎之门之丘酒店 的问题
感谢 bobbwg
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。