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1 - 6 条点评，共 3,416 条
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Sightseer12324945418
24
位置便利，优越，是一个良好的服务，良好的设施和餐厅的可靠位置。服务非常好，工作人员总是乐于助人。乘坐地铁或出租车很容易到达东京的其他地方，除了这里的六本木新城的大院外，还有更多传统的Asabu Jyuban的街道商店。这里到处都是餐馆，商店和博物馆。
与 Hyatt Hotels 合作收集的点评
询问关于 东京君悦酒店 的问题
感谢 Sightseer12324945418
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Jessica B
新泽西
3930
我来这里是为了在附属于酒店的办公室里办公。这种体验无与伦比，可以方便地从酒店步行到办公室再回来。这家酒店很漂亮，有很好的商店和餐馆。如果你是一个汽车发烧友，你会有很多不同价位的餐饮选择，而且停车场里从不缺昂贵稀有的汽车。在六本木地区这里是一个不错的去处——这是一种高端的体验。当我们去东京旅游时，我们总是喜欢呆在这里。
询问关于 东京君悦酒店 的问题
感谢 Jessica B
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
albpaull
Portland, Oregon, Usa
7642
我在这里住过两次。房间的大小各不相同。员工们都很专注，总体上感觉就像一家普通的美国酒店，服务略好于日本。有些房间比其他房间吵得多，所以在预订时要找一个安静的房间。
询问关于 东京君悦酒店 的问题
感谢 albpaull
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
GrandHyattTokyo，东京君悦酒店 的 Manager，回复了这篇点评2019年7月30日已回复
Dear albpaull,
Thank you very much for choosing to stay with us and for taking the time to share your comments on TripAdvisor. We are glad that you enjoyed your stay and satisfied with our level of service overall.
However, it is our great regret that we were unable to meet your expectations in terms of noise you could hear from the guest room and we would like to express my sincere apologies to you for the inconveniences you encountered. In case you experience disturbance, please do not hesitate to contact Duty Manager or Front Desk and we will look into the situation right away.
Please rest assured that we will continue with our efforts to further enhance the quality of our customer services as well as the hotel facilities for better guest satisfaction.
Thank you once again for your generous support to our hotels and we look forward to welcoming you back to Grand Hyatt Tokyo in the near future.
Sincerely,
Grand Hyatt Tokyo
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
Chen-668888
上海市
515
太老旧, 整体服务不如之前, 当然跟贴心服务注称的日本,它更是逊色
该改进了,我即使住在100坪米的 grand ex suite ,我依旧认为该改进,不该固步自封
与 Hyatt Hotels 合作收集的点评
询问关于 东京君悦酒店 的问题
感谢 Chen-668888
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为中文，源自www.tripadvisor.com.hk 查看原文
GrandHyattTokyo，东京君悦酒店 的 Manager，回复了这篇点评2019年6月26日已回复
Dear Traveler62522902594,
Warm greetings from Grand Hyatt Tokyo.
First and foremost, we would like to thank you for staying with us and for taking the time to share your review on TripAdvisor.
We regret to learn about your dissatisfaction with the condition of the hotel and the level of service. It certainly was not our intention to disappoint. We will continue to update different areas of the rooms to provide the best possible stay for our guests. We appreciate your candid feedback and please rest assured that our management team continues to enhance the quality of service as well as reinforce employee training.
Once again, thank you very much for taking the time to share your feedback and we hope you would offer us another chance to serve you in the future.
Best regards,
Grand Hyatt Tokyo
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。